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Samsung MC17J8000C User Manual - Page 48

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Troubleshooting Problem The power turns off during operation. Cause The oven has been cooking for an extended period of time. The cooling fan is not working. Trying to operate the oven without food inside. There is not enough ventilation space around the oven. There is no power to the oven. Several appliances or devices are plugged into the same outlet. Power is not supplied. There is a popping sound during operation, and the oven doesn't work. Cooking food in a sealed container or using a container with a a tight lid may cause popping sounds. Action After the oven has cooked for an extended period of time, let the oven cool. Listen for the sound of the cooling fan. Put food in the oven. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Unplug all other appliances or devices from the outlet. Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. Do not cook food in sealed containers or in containers with tight lids. Expanding steam from the cooking food can cause the containers to burst or the lids to pop off. Problem The oven exterior gets too hot during operation. The door cannot be opened properly. The oven does not heat. Cause There is not enough ventilation space around the oven. Objects are on top of the oven. Food residue is stuck between the door and oven interior. The oven may not work if too much food is being cooked or improper cookware is being used. Action There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. Remove all objects on the top of the oven. Clean the oven and then open the door. To test the oven, put one cup of water in a microwavesafe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. Troubleshooting 48 English MC17J8000CG_AA_DE68-04224E-02_EN+MES.indb 48 7/11/2018 11:13:21 AM

Section	Page
Important safety instructions	3
Setting up your new microwave oven	10
Checking the parts	10
Setting up your microwave oven	11
Checking the control panel	11
Setting the time	12
Using my setting feature	12
Using your microwave oven	13
Using the stop/clear button	13
Using the child lock	13
Using the kitchen timer	14
Using the microwave +30 sec. feature	14
Using the more/less feature	14
Using the eco mode	14
Using the steam clean feature	15
Turntable on/off feature	15
Turning on the light	15
Turning on the vent	16
Using the warm hold feature	16
Using the defrost button	17
Accessory usage - Use accessories in the combinations shown below	18
Using the slim fry button	18
Using the fit choice button	20
Using the popcorn button	24
Using the speed cook button	25
Using the auto cook button	30
Using the express menu feature	34
Using the microwave setting cooking times & power levels	35
Power levels	36
One-stage cooking	36
Multi-stage cooking (maximum of 2 stages)	36
Steam cooking guide	37
Brown	38
Convection bake/roast	38
Speed bake/roast	39
Cookware for cooking with speed bake/roast	40
Food suitable for speed bake/roast	40
Speed bake/roast cooking guide	40
Cookware guide	41
Recommended cooking utensils	41
Limited use items	41
Not recommended	42
Testing utensils	42
Cooking guide	42
Cooking techniques	42
Recommended cooking utensils	43
Guide for cooking eggs in your microwave	43
Guide for cooking vegetables in your microwave	44
Cleaning and maintaining your microwave oven	44
Cleaning the exterior	44
Cleaning under your microwave oven	44
Cleaning the control panel	44
Cleaning the door and door seals	44
Cleaning the interior	45
Cleaning the turntable and roller rings	45
Storing and repairing your microwave oven	45
Replacing the cooktop/night light	45
Replacing the oven light	46
Cleaning the grease filter	46
Replacing the charcoal filter	47
Troubleshooting	47
Check points	47
Information codes	52
Appendix	52
Specifications	52
Warranty	53
Instrucciones de seguridad importantes	59
Configuración de su nuevo horno de microondas	66
Control de las piezas	66
Instalación de su horno de microondas	67
Verificación del panel de control	67
Configuración de la hora	68
Usar la función mis configuraciones	68
Uso del horno de microondas	69
Uso del botón detener/eliminar	69
Uso del seguro para niños	69
Uso del cronómetro	70
Uso de la función de microondas +30 s	70
Uso de la función Más/Menos	70
Uso del modo Eco	70
Uso de la función de limpieza con vapor	71
Función de activación/desactivación del plato giratorio	71
Encender la luz	71
Encender el ventilador	72
Uso de la función de mantener caliente	72
Uso del botón de descongelado	73
Uso de los accesorios - Use los accesorios en las combinaciones que se muestran a continuación	74
Uso del botón slim fry	74
Uso del botón para ajustar elección	76
Uso del botón para palomitas	80
Uso del botón de cocción rápida	81
Uso del botón de auto cocción	86
Uso de las funciones del menú exprés	90
Uso de los tiempos de cocción y niveles de potencia del ajuste del horno de microondas	91
Niveles de potencia	92
Cocción en una sola etapa	92
Cocción multietapas (Máximo de 2 etapas)	92
Guía de cocción al vapor	93
Dorar	94
Hornear/asar por convección	94
Horneado/asado rápido	95
Utensilios de cocina para cocinar con horneado/asado rápido	96
Alimentos apropiados para horneado/asado rápido	96
Guía de cocción para horneado/asado rápido	96
Guía de utensilios de cocina	97
Utensilios de cocción recomendados	97
Elementos de uso limitado	97
No recomendado	98
Utensilios de prueba	98
Guía de cocción	98
Técnicas de cocción	98
Utensilios de cocción recomendados	99
Guía para cocinar huevos en el microondas	99
Guía para cocinar verduras en el microondas	100
Limpieza y mantenimiento de su horno de microondas	100
Limpieza del exterior	100
Limpieza debajo de su horno de microondas	100
Limpieza del panel de control	100
Limpieza de la puerta y las trabas de la misma	100
Limpieza del interior	101
Limpieza del anillo y el plato giratorio.	101
Almacenamiento y reparación de su horno de microondas	101
Reemplazo de la luz de la cubierta/luz de noche	101
Reemplazo de la luz del horno	102
Limpieza del filtro de grasa	102
Reemplazo del filtro de carbón	103
Resolución de problemas	103
Puntos de verificación	103
Códigos de información	108
Apéndice	108
Especificaciones	108

Match case Limit results 1 per page

48 English

Troubleshooting

Problem

Cause

Action

The oven exterior

gets too hot

during operation.

There is not enough

ventilation space around the

oven.

There are intake/exhaust

outlets on the front and rear

of the oven for ventilation.

Check the installation

guide and make sure

that the microwave is far

enough away from walls

and cabinets for proper

ventilation.

Objects are on top of the

oven.

Remove all objects on the

top of the oven.

The door cannot

be opened

properly.

Food residue is stuck

between the door and oven

interior.

Clean the oven and then

open the door.

The oven does not

heat.

The oven may not work

if too much food is being

cooked or improper

cookware is being used.

To test the oven, put one cup

of water in a microwave-

safe container, put the

container in the oven, and

then run the microwave

for 1-2 minutes to check

whether the water is heated.

If the water is heated,

reduce the amount of food

and start the function again.

Use a cooking container with

a ﬂat bottom.

Problem

Cause

Action

The power

turns off during

operation.

The oven has been cooking

for an extended period of

time.

After the oven has cooked

for an extended period of

time, let the oven cool.

The cooling fan is not

working.

Listen for the sound of the

cooling fan.

Trying to operate the oven

without food inside.

Put food in the oven.

There is not enough

ventilation space around the

oven.

There are intake/exhaust

outlets on the front and rear

of the oven for ventilation.

Check the installation

guide and make sure

that the microwave is far

enough away from walls

and cabinets for proper

ventilation.

Several appliances or

devices are plugged into the

same outlet.

Unplug all other appliances

or devices from the outlet.

There is no power

to the oven.

Power is not supplied.

Make sure power is supplied.

Conﬁrm the microwave is

plugged in. Check your fuses

or circuit breakers.

There is a popping

sound during

operation, and

the oven doesn't

work.

Cooking food in a sealed

container or using a

container with a a tight lid

may cause popping sounds.

Do not cook food in sealed

containers or in containers

with tight lids. Expanding

steam from the cooking food

can cause the containers to

burst or the lids to pop off.

MC17J8000CG_AA_DE68-04224E-02_EN+MES.indb

7/11/2018

11:13:21 AM