Samsung MC17J8000C User Manual - Page 50

English, Problem, Cause, Action, Turntable, Make sure the power

Page 50 highlights

Troubleshooting Problem Cause When power is connected, the oven immediately starts to work. The door is not properly closed. There is electricity The power source or power coming from the outlet is not properly oven. grounded. There is water dripping. Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. There is steam through a crack in the door. Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. There is water left in the oven. Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. The brightness inside the oven varies. Brightness changes depending on power output changes according to function. Cooking is finished, but the cooling fan is still running. To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete. Action Close the door and check again. Make sure the power source and power outlet are properly grounded. Let the oven cool and then wipe with a dry dish towel. Let the oven cool and then wipe with a dry dish towel. Let the oven cool and then wipe with a dry dish towel. Power output changes during cooking are not malfunctions. This is not an oven malfunction. This is not an oven malfunction. Problem Cause Action Pressing the START button operates the oven. This happens when the oven was not operating. The microwave oven is designed to start operating when you press the START button if it was not operating. Turntable While turning, the turntable comes out of place or stops turning. There is no roller ring, or the Install the roller ring and roller ring is not properly in then try again. place. The turn table drags while turning. The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave. Adjust the amount of food. Do not use containers that are too large. The turn table rattles while turning and is noisy. Food residue is stuck to the bottom of the oven. Remove any food residue stuck to the bottom of the oven. Troubleshooting 50 English MC17J8000CG_AA_DE68-04224E-02_EN+MES.indb 50 7/11/2018 11:13:21 AM

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50 English
Troubleshooting
Troubleshooting
Problem
Cause
Action
Pressing the
START
button
operates the oven.
This happens when the oven
was not operating.
The microwave oven is
designed to start operating
when you press the
START
button if it was not
operating.
Turntable
While turning, the
turntable comes
out of place or
stops turning.
There is no roller ring, or the
roller ring is not properly in
place.
Install the roller ring and
then try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food.
Do not use containers that
are too large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Problem
Cause
Action
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power source or power
outlet is not properly
grounded.
Make sure the power
source and power outlet are
properly grounded.
There is water
dripping.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is steam
through a crack in
the door.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is water left
in the oven.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes
during cooking are not
malfunctions. This is not an
oven malfunction.
Cooking is
finished, but the
cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to run
for about 3 minutes after
cooking is complete.
This is not an oven
malfunction.
MC17J8000CG_AA_DE68-04224E-02_EN+MES.indb
50
7/11/2018
11:13:21 AM