Samsung MC17J8000C User Manual - Page 49

English 49, Problem, Cause, Action, If the Auto Cook function

Page 49 highlights

Problem Heating is weak or slow. Cause The oven may not work if too much food is being cooked or improper cookware is being used. The warm function does not work. The oven may not work if too much food is being warmed or improper cookware is being used. Action To test the oven, put one cup of water in a microwavesafe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. To test the oven, put one cup of water in a microwavesafe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. Problem The thaw function does not work. The interior light is dim or does not turn on. A beeping sound occurs during cooking. The oven is not level. There are sparks during cooking. Cause The oven may not work if too much food is being thawed or improper cookware is being used. The door has been left open for a long time. The interior light is covered by foreign matter. If the Auto Cook function is being used, this beeping sound means it's time to turn over the food. The oven is installed on an uneven surface. Metal containers are used during cooking or thawing. Action To test the oven, put one cup of water in a microwavesafe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP/CANCEL button. Clean the inside of the oven and check again. After turning over the food, press the START button again to restart operation. Make sure the oven is installed on flat, stable surface. Do not use metal containers. Troubleshooting MC17J8000CG_AA_DE68-04224E-02_EN+MES.indb 49 English 49 7/11/2018 11:13:21 AM

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English 49
Troubleshooting
Problem
Cause
Action
The thaw function
does not work.
The oven may not work
if too much food is being
thawed or improper
cookware is being used.
To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated,
reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
The interior light
is dim or does not
turn on.
The door has been left open
for a long time.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door
or press the
STOP/CANCEL
button.
The interior light is covered
by foreign matter.
Clean the inside of the oven
and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food.
After turning over the food,
press the
START
button
again to restart operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are used
during cooking or thawing.
Do not use metal containers.
Problem
Cause
Action
Heating is weak
or slow.
The oven may not work
if too much food is being
cooked or improper
cookware is being used.
To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated,
reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
The warm
function does not
work.
The oven may not work
if too much food is being
warmed or improper
cookware is being used.
To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated,
reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
MC17J8000CG_AA_DE68-04224E-02_EN+MES.indb
49
7/11/2018
11:13:21 AM