Samsung ML 3051ND User Manual (ENGLISH) - Page 51

Condition Print job is extremely slow. (Continued) Half the page is blank. The paper keeps jamming. The illustrations print incorrectly in Adobe Illustrator. Possible cause If using Windows 9x/Me, the Spooling Setting may be set incorrectly. The computer may have insufficient random-access memory (RAM). The page layout is too complex. The page orientation setting may be incorrect. The paper size and the paper size settings do not match. There is too much paper in the tray. An incorrect type of paper is being used. An incorrect output method is being used. There may be debris inside the printer. The setting in the software application is wrong. Suggested solutions From the Start menu, choose Settings and Printers. Rightclick the Samsung ML-3050 Series PCL 6 printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. Install more memory in your printer. See page 10.1. Simplify the page layout and remove any unnecessary graphics from the document. Install more memory in your printer. See page 10.1. Change the page orientation in your application. See the Software Section. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. Remove excess paper from the tray. If printing on special materials, use the multi-purpose tray. Use only paper that meets printer specifications. If printing on special materials, use the multi-purpose tray. Special print materials, such as thick paper, should not be printed using the output tray (face-down). Use the rear cover (face-up) instead. Open the front cover and remove the debris. Select Download as Bit Image in the Advanced Options window of the graphic properties. Print the document again. Condition The printer prints, but the text is wrong, garbled, or incomplete. Pages print, but are blank. The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Possible cause The printer cable is loose or defective. The wrong printer driver was selected. The software application is malfunctioning. The operating system is malfunctioning. If you are under the DOS environment, the font setting for your machine may be set incorrectly. The toner cartridge is defective or out of toner. The file may have blank pages. Some parts, such as the controller or the board, may be defective. Incompatibility between the PDF file and the Acrobat products. Suggested solutions Disconnect and reconnect the printer cable. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. Check the application's printer selection menu to ensure that your printer is selected. Try printing a job from another application. If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press OK. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again. Change the font setting. See page 2.7 Redistribute the toner cartridge. See page 8.3. If necessary, replace the toner cartridge. See page 8.3. Check the file to ensure that it does not contain blank pages. Contact a service representative. Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. Note: it will take longer to print when you print a PDF file as an image. 9.10