Sony KE-42M1 Operating Instructions (primary manual) - Page 77

Additional Information, Troubleshooting, Self-diagnosis function, Trouble symptoms and remedies - problems

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Additional Information Troubleshooting Self-diagnosis function The TV is equipped with a self-diagnosis function. If there is a problem with your TV, the 1 (Power on/ Stand by) LED on the front panel will flash repeatedly in red. Writing down the duration of flashes and interval between flashes helps you inform qualified Sony personnel of the TV's condition. 1 (Power on/ Stand by) LED (flashing in red) 1 Measure how long the 1 (Power on/Stand by) LED flashes and stops flashing. For example, the LED flashes for 2 seconds, stops flashing for 1 second, and flashes for 2 seconds. 2 Press 1 (Power) on the TV to turn it off, and disconnect the power cord, then inform qualified Sony personnel or the Direct Response Center/ Customer Relations Center of how the indicator flashes (duration and interval). Trouble symptoms and remedies Problem No picture. Cannot receive any channels. Cannot receive upper channels (UHF) when using an antenna. TV is locked to one channel. Cannot receive any channels when using cable TV. Cannot receive or select channels. The TV turns off automatically. (The TV enters the standby mode.) Some video sources do not appear. Possible remedies • Make sure the power cord is connected securely. • Turn on the power of the TV. • Check antenna/cable connections. • Press PIC OFF on the remote control so that the (Picture off) LED goes off. • Set "Cable" to "Off" in the (Channel) menu (page 36). • Perform Auto Program to add receivable channels that are not presently in the TV's memory (page 35). • Perform Auto Program to add receivable channels that are not presently in the TV's memory (page 35). • Check your Channel Fix setting (page 37). • Perform Auto Program to add receivable channels that are not presently in the TV's memory (page 35). • Make sure "Cable" in the (Channel) menu is set to "On" (page 36). • Perform Auto Program to add receivable channels that are not presently in the TV's memory (page 35). • Check that the Sleep timer is activated (page 75). • Check the connection between the optional video equipment and the TV. • Press the Input Select buttons on the remote control (page 52). • When you connect video equipment to both the VIDEO and the S VIDEO input jacks, make sure "Auto YC" in the (Setup) menu is set to "On" to view the S VIDEO input (page 23). (Continued) 77 Additional Information

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77
Additional Information
Trouble symptoms and remedies
Troubleshooting
Self-diagnosis function
The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the
1
(Power on/
Stand by) LED on the front panel will flash repeatedly
in red. Writing down the duration of flashes and
interval between flashes helps you inform qualified
Sony personnel of the TV’s condition.
Additional
Information
1
Measure how long the
1
(Power on/Stand by)
LED flashes and stops flashing.
For example, the LED flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
2
Press
1
(Power) on the TV to turn it off, and
disconnect the power cord, then inform qualified
Sony personnel or the Direct Response Center/
Customer Relations Center of how the indicator
flashes (duration and interval).
Problem
Possible remedies
No picture.
Cannot receive any channels.
Cannot receive upper
channels (UHF) when using
an antenna.
TV is locked to one channel.
Cannot receive any channels
when using cable TV.
Cannot receive or select
channels.
The TV turns off
automatically.
(The TV enters the standby
mode.)
Some video sources do not
appear.
•
Make sure the power cord is connected securely.
•
Turn on the power of the TV.
•
Check antenna/cable connections.
•
Press PIC OFF on the remote control so that the
(Picture off) LED goes off.
•
Set “Cable” to “Off” in the
(Channel) menu (page 36).
•
Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 35).
•
Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 35).
•
Check your Channel Fix setting (page 37).
•
Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 35).
•
Make sure “Cable” in the
(Channel) menu is set to “On” (page 36).
•
Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 35).
•
Check that the Sleep timer is activated (page 75).
•
Check the connection between the optional video equipment and the TV.
•
Press the Input Select buttons on the remote control (page 52).
•
When you connect video equipment to both the VIDEO and the S VIDEO input jacks, make sure
“Auto YC” in the
(Setup) menu is set to “On” to view the S VIDEO input (page 23).
1
(Power on/
Stand by) LED
(flashing in red)
(Continued)