Sony KE-42M1 Operating Instructions (primary manual) - Page 78

Problem Poor picture. Double images or ghosts. Only snow and noise appear on the screen. Dotted lines or stripes. No color. Color is not correct. Dark picture. The picture is too bright. Picture (stripe) noise. The screen flickers when turning on the TV. No sound./Noisy sound. Good picture, no sound. Audio noise. Striped noise during playback/recording of a VCR Cannot operate the menu. Wide Screen Mode changes automatically. Remote control does not operate. Cannot change channels with the remote control. Lost password. Possible remedies • Check antenna/cable connections. • Check the antenna location and direction. • Check if the antenna is broken or bent. • Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) • Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers. • Press PICTURE to select the desired Picture Mode (page 42). • Adjust the Picture Mode options in the (Video) menu (page 59). • Press PICTURE to select the desired Picture Mode (page 42). • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • Do not use 300-ohm twin lead cables as interference may occur. • This is caused by feature of the Plasma Display Panel, and does not indicate a malfunction of the TV. • Check the volume control. • Press MUTING or VOL + so that "Muting" disappears from the screen (page 40). • Disconnect your headphones. • Set "Speaker" to "On" in the (Audio) menu (page 64). If it is set to "Off," sound is not output from the TV's speakers regardless of the TV's volume control. • Check if the current input is set to "On" in "Center Speaker Mode" in the (Audio) menu (page 49). • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • Do not use 300-ohm twin lead cables as interference may occur. • Press MTS/SAP to select "Mono" (page 62). • This is caused by video head interference. Keep your VCR away from the TV. • Leave a space of 30 cm (11 7/8 inches) between your VCR and the TV to avoid noise. • Avoid installing your VCR in front of the TV or at the side of the TV. • If the option you want to select appears in a pale color, you cannot select it. • The current Wide Screen Mode setting is automatically replaced with the 4:3 Default setting when you change the channel or video input, if "4:3 Default" in the (Screen) menu is set to other than "Off." If you want to lock in the Wide Screen Mode selected with the WIDE button, set "4:3 Default" to "Off" in the (Screen) menu (page 47). • The batteries could be weak. Replace the batteries. • Check the polarity of the batteries. • If the 1 (Power on/Stand by) LED on the TV does not light in red, press 1 (Power) on the TV. • Point the remote control at the remote control sensor of the TV. • Install the TV away from fluorescent lights. • Try to press F1 or F2 button on the remote control. • Be sure you have not inadvertently switched your TV from channel 3 or 4 setting if you are using another device to change channels. • If you are using another device to control channels, be sure the FUNCTION button for that device has been pressed. For example, if you are using your cable box to control channels, be sure to press SAT/CABLE (page 16). • Select the (Parent) menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to enter a new password (page 67). 78