Sony MSAC-US5 Operating Instructions - Page 20

Troubleshooting

Page 20 highlights

BAdditional Information Troubleshooting If you run into any problem using this unit, use the following table to troubleshoot the problem. If the problem persists, contact your Sony dealer. Symptom Cause/Solution You cannot install the USB driver software. •The connection between the personal computer and this unit is not correct. t Connect correctly. (page 23) •Device other than this unit is connected to the USB port on the personal computer. t Disconnect or turn off the USB devices except this unit. •"SETUP.exe" on CD-ROM has not been carried out. t Carry out "SETUP.exe"on CD-ROM. You cannot install the "Memory Stick" driver software. •"Memory Stick" is not in this unit. t Insert "Memory Stick" into this unit. "Memory Stick" icon does •The connection between the personal not appear in Explorer or computer and this unit is not correct. My computer. t Connect correctly. (page 23) (Windows) •"Memory Stick" is not in this unit. t Insert "Memory Stick" into this unit. "Memory Stick" icon does •The connection between the personal not appear. computer and this unit is not correct. (Macintosh) t Connect correctly. (page 23) •"Memory Stick" is not in this unit. t Insert "Memory Stick" into this unit. 20-GB

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20-GB
B
Additional Information
Troubleshooting
If you run into any problem using this unit, use the following table to
troubleshoot the problem. If the problem persists, contact your Sony
dealer.
Symptom
You cannot install the
USB driver software.
You cannot install the
“Memory Stick” driver
software.
“Memory Stick” icon does
not appear in Explorer or
My computer.
(Windows)
“Memory Stick” icon does
not appear.
(Macintosh)
Cause/Solution
•The connection between the personal
computer and this unit is not correct.
t
Connect correctly. (page 23)
•Device other than this unit is connected
to the USB port on the personal
computer.
t
Disconnect or turn off the USB
devices except this unit.
•“SETUP.exe” on CD-ROM has not been
carried out.
t
Carry out “SETUP.exe”on CD-ROM.
•“Memory Stick” is not in this unit.
t
Insert “Memory Stick” into this unit.
•The connection between the personal
computer and this unit is not correct.
t
Connect correctly. (page 23)
•“Memory Stick” is not in this unit.
t
Insert “Memory Stick” into this unit.
•The connection between the personal
computer and this unit is not correct.
t
Connect correctly. (page 23)
•“Memory Stick” is not in this unit.
t
Insert “Memory Stick” into this unit.