Sony MSAC-US5 Operating Instructions - Page 20
Troubleshooting
UPC - 027242580107
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BAdditional Information Troubleshooting If you run into any problem using this unit, use the following table to troubleshoot the problem. If the problem persists, contact your Sony dealer. Symptom Cause/Solution You cannot install the USB driver software. •The connection between the personal computer and this unit is not correct. t Connect correctly. (page 23) •Device other than this unit is connected to the USB port on the personal computer. t Disconnect or turn off the USB devices except this unit. •"SETUP.exe" on CD-ROM has not been carried out. t Carry out "SETUP.exe"on CD-ROM. You cannot install the "Memory Stick" driver software. •"Memory Stick" is not in this unit. t Insert "Memory Stick" into this unit. "Memory Stick" icon does •The connection between the personal not appear in Explorer or computer and this unit is not correct. My computer. t Connect correctly. (page 23) (Windows) •"Memory Stick" is not in this unit. t Insert "Memory Stick" into this unit. "Memory Stick" icon does •The connection between the personal not appear. computer and this unit is not correct. (Macintosh) t Connect correctly. (page 23) •"Memory Stick" is not in this unit. t Insert "Memory Stick" into this unit. 20-GB