Sony NW-A25 Help Guide Printable PDF - Page 337
NW-A25/A25HN/A26HN/A27HN, There is no sound., Bluetooth connection.
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Help Guide Troubleshooting Digital Media Player NW-A25/A25HN/A26HN/A27HN There is no sound. Check that the volume level is not set to zero. Check whether the plug is inserted firmly in the headphone jack. Sound will be impaired if the headphones are not connected properly. Insert the plug until it clicks into place. If the plug is dirty, wipe it clean with a soft dry cloth. Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth audio device is connected via a Bluetooth connection. If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed. Check the Bluetooth connection. If the problem persists after performing the remedies above, use a pen or paper clip, etc., to press the RESTART button and restart your Walkman. Related Topic Parts and controls Playing music Disconnecting a Bluetooth audio device Restarting your Walkman 4 - 573 - 951 - 11(1) Copyright 2015 Sony Corporation 331