Sony NW-A25 Help Guide Printable PDF - Page 345
NW-A25/A25HN/A26HN/A27HN, You cannot charge your Walkman.
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Help Guide Troubleshooting Digital Media Player NW-A25/A25HN/A26HN/A27HN You cannot charge your Walkman. The battery cannot be charged while is displayed because the protection function is engaged. Charge the battery within the ambient temperature range of 5 °C to 35 °C (41 ºF to 95 ºF). You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in standby (sleep) or hibernation status. Check that the USB connection to the computer is made properly. There may be bad electrical contact in the connector. Disconnect your Walkman, and then reconnect it. Use the supplied USB cable. Your Walkman may not be able to connect properly to your computer when using a USB hub. Connect the Walkman directly to a USB connector on your computer. Check whether the operating system and operating system version installed on the computer are compatible with your Walkman. The battery may have deteriorated if you have not used your Walkman for more than a year. Contact your nearest Sony dealer. If the remedies above do not solve the problem, use a pen or paper clip, etc. to press the RESTART button and restart your Walkman, and then connect again using USB. Related Topic Charging the battery System requirements Restarting your Walkman Customer support website 4 - 573 - 951 - 11(1) Copyright 2015 Sony Corporation 339