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NW-A25/A25HN/A26HN/A27HN, Sound is interrupted or skips.

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Help Guide Troubleshooting Digital Media Player NW-A25/A25HN/A26HN/A27HN Sound is interrupted or skips. The sound may be interrupted or skip depending on the environment where your Walkman is used or the settings of the Walkman. Following the procedures below may reduce the amount of skipping or interruptions. Set all sound quality settings to off. If you are listening to music using the Bluetooth function, see "Notes on the Bluetooth function." When listening to songs with the noise canceling function on inside transportation such as a bus or train, large vibrations other than the driving noise (such as when the vehicle drives over a large bump) may be transmitted to the headphone unit's built-in microphone due to your seating position, which may cause the sound to cut out. This phenomenon can be improved by reducing the [Set Noise Cancel Level] value. Set the [Set Noise Cancel Level] value to a smaller value for use. Related Topic Customizing sound quality settings Using noise canceling Adjusting noise canceling Notes on the Bluetooth function 4 - 573 - 951 - 11(1) Copyright 2015 Sony Corporation 336

Section	Page
Help Guide NW-A25/A25HN/A26HN/A27HN	1
Table Of Contents	3
Getting Started	7
Customer registration website	106
Before first use	107
Walkman instruction manuals	109
How to use the operating explanations	110
3 steps to listening to music	111
Various ways to enjoy using your Walkman	113
Parts and controls	114
Changing the earbuds	116
Attaching the clip	117
Turning the power on	118
Turning the power off	119
Using the HOLD switch	120
Charging the battery	121
Charging in the battery care mode	122
Extending the battery life	123
Notes on charging the battery	124
Preparing content using a Windows computer	151
Preparing content using a Mac computer	152
About Media Go	153
Installing Media Go	154
About Content Transfer	155
Installing Content Transfer	156
Importing and transferring content from media using Media Go	157
Importing content on your Windows computer into Media Go	159
Importing podcasts into Media Go	160
Transferring content using Media Go	161
Transferring iTunes content using Media Go	162
Transferring content using Content Transfer	163
Transferring content using Explorer	164
Transferring content using the Finder	166
Notes for transferring content such as music from your computer	168
Deleting content from your Walkman using Media Go	170
Deleting content from your Walkman using Content Transfer	171
Deleting content received from a Bluetooth connection	172
Deleting content from your Walkman using Explorer	173
Deleting content from your Walkman using the Finder	174
Playing live albums with no gaps in between songs	175
Deleting content imported to Media Go	176
Inputting the lyrics information using Media Go	177
Deleting songs	189
Listening to sound using a Bluetooth audio device	274
Notes on the Bluetooth function	292
What is the NFC function?	294
Customer support website	313
Specifications	314
Battery life	316
Maximum recordable number of songs and time (Approx.)	318
Maximum recordable time of videos (Approx.)	320
Supported formats	321
System requirements	324
Contents	325

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Digital Media Player

NW-A25/A25HN/A26HN/A27HN

Sound is interrupted or skips.

The sound may be interrupted or skip depending on the environment where your Walkman is used or the settings of

the Walkman.

Following the procedures below may reduce the amount of skipping or interruptions.

Set all sound quality settings to off.

If you are listening to music using the Bluetooth function, see “Notes on the Bluetooth function.”

When listening to songs with the noise canceling function on inside transportation such as a bus or train, large

vibrations other than the driving noise (such as when the vehicle drives over a large bump) may be transmitted to the

headphone unit's built-in microphone due to your seating position, which may cause the sound to cut out. This

phenomenon can be improved by reducing the [Set Noise Cancel Level] value. Set the [Set Noise Cancel Level] value

to a smaller value for use.