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Appendix F: Troubleshooting, Appendix F

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Appendix F: Troubleshooting This section provides you with answers and additional information to questions and issues that may arise during the set up and operation of the VAIO® VGX-XL2A Digital Living System™. If the answers to your questions are not contained in this appendix, go to VAIO Control Central for additional help. The Troubleshooting appendix is divided into the following sections: Section Title... Power/Start Password Screen/Display Wireless Keyboard/Touchpad Optical Drive Hard Disk Software Limitations MCE Starting Up DVD Playback Limitations MCE Live TV Issues Sound Issues Wireless LAN Page No. 154 159 159 162 164 165 167 167 168 168 168 169 VGX-XL2A Digital Living System 153

Section	Page
Welcome	1
Chapter 1: Getting Started	4
Getting Started	4
Introduction	4
What is the VGX-XL2A Digital Living System?	4
Product Specifications	5
Operating System Software	5
Microsoft® Windows® Media Center Edition 2005	6
Sony Original Software	7
Other Software Applications	7
Anti-virus and Recovery Software	8
Getting to know the VGX-XL2A DLS System	8
Unpacking the VAIO XL2A Personal Computer	8
Wireless Keyboard	9
Setting up the Keyboard	9
Insert the Batteries	9
Activate Wireless Keyboard Communication	9
VAIO® Remote Control	10
Setting Up the Remote Control	10
Insert the Batteries	11
About the Keyboard and Remote Control Batteries	11
XL2A Personal Computer Front Panel	12
Using Memory Cards and Memory Card Readers	14
About Your Memory Card Reader	14
About Memory Stick Media	16
Inserting a Memory Card	17
Removing a Memory Card	18
Sharing Memory Cards	18
XL2A Personal Computer Back Panel	19
Support Resources.	21
VAIO® Support Central	21
To access VAIO® Support Central	22
Documentation	22
Safety Information	22
Additional Notes	23
The wireless LAN function	23
Copy protection	23
Summary	23
Chapter 2: Setting Up the DLS System	24
Before You Begin	24
Step 1: Connecting the XL2A Computer and a CD/ DVD Changer/Recorder	25
Step 2: Connecting your TV	25
HDMI™ Connector	25
DVI-D Connector	25
Component Connectors (Y, Pb, Pr)	25
VHF/UHF Connector (for Receiving Digital TV Transmission	26
Additional TV Connections	26
Connecting to standard cable access (CATV)	26
Connecting to a Standard Antenna (air) System	28
Connecting a Cable or Satellite Set-top Box	29
Connecting to an Antenna (air) for Digital Television System (ATSC Signal Standard)	31
Step 3:Connecting your Home Theater / Speakers	32
Two-channel sound system	32
More than two-channel sound system	32
Configuring software for your speaker system	32
Speaker Setup Notes	37
Step 4: Connecting to the Internet	37
Wired Network	37
Wireless Network	38
Step 5: Turning Power On	39
Activate Wireless Keyboard Communication	39
Step 6: Software Setup	39
Microsoft Windows operating system setup	39
Sony Registration	39
Software Setup Notes	40
Step 7: Resolution Setup	40
Setting Up a Local Area Network	41
Wired Network	41
Wireless Network	42
Turning the Power Off	42
Power Saving Functions	42
Summary	44
Chapter 3: Hardware Upgrades & Maintenance	45
Adding Memory	45
Safety Information	45
Sony Supported Memory Types	46
Memory Capacity After an Upgrade.	46
Install Notes:	47
Install and remove memory modules	48
Remove Memory Module	52
Add a Hard Disk	53
To Add / Upgrade a Hard Disk	54
Remove a Hard Disk	59
Using the upgraded hard disk	59
When you encounter a problem	61
VAIO® Support Central	61
Appendix Information	61
Summary	61
Appendix A: WLAN	62
Overview	62
Use the VGX-XL2A as an Access Point	63
Communicate Using Infrastructure Mode	64
Wireless LAN Access Point	64
Communicate Using Ad Hoc Mode	69
Wireless Ad Hoc Connection	69
To create an Ad Hoc network	69
To Participate in a Current Ad Hoc Network	71
To quit Ad Hoc mode	73
About network keys	73
Use this device to function as an access point	74
Set a Network Bridge.	76
AP Settings	76
Close Wireless Communication	81
Appendix B: VAIO Media Software: LAN	82
Overview	82
About Microsoft® Windows® XP Media Center 2005	84
VAIO Media™ Software System Requirements	84
Server requirements	84
Client requirements	84
Network requirements	85
Setting Up a Client Computer	85
Register a client computer	86
Preparing Your Multimedia Content	88
Starting VAIO Media Console™	90
To make additional content available to the network	91
Using VAIO Media™	91
Accessing VAIO Media™ Help	92
Using an Analog Device for Video Playback	93
Summary	95
Appendix C: Setting Up Digital TV	96
Advantages of Digital TV with Media Center	96
Disadvantages of Digital TV with Media Center	97
Using MCE to Set Up Required Components	97
Using MCE to Set Up Digital TV	103
Taking Control of Your Digital TV	114
Creating DVD-Video from HD Recorded Content	115
Create CD/DVD Notes	120
Frequently Asked Questions	121
Summary	122
Appendix D: Hard Disk Drive Recovery	123
Overview	123
Before you begin	123
Back up Your Data	124
Manage CDs and DVDs	124
Start VAIO Recovery	125
Recovery Discs	125
Windows Start Menu	125
F10 Function Key	126
VAIO® Recovery Tools	126
Create Recovery Discs	127
Create Recovery Discs using CD-R media	127
Create Recovery Media using DVD media	128
Restore Windows Only	129
Start System Restore	130
Reinstall Applications or Drivers	130
Restore C: Drive	132
Restore Complete System	133
VAIO Recovery: RAID Options	136
Reconfigure RAID	136
Intel® Matrix Storage Console.	137
Delete a RAID Array	139
Support Resources	140
Documentation	140
Online Support	141
Summary	141
Appendix E: RAID Configuration	142
Overview	142
About This Guide	142
Why Use RAID?	143
Benefits of RAID	143
Higher Data Security	143
Fault Tolerance	143
Improved Availability	144
Increased and Integrated Capacity	144
Improved Performance	144
RAID Levels (Types)	144
What are the different RAID Levels?	144
RAID 0 - Striping	145
RAID 1 - Mirroring	145
RAID 5 - Distributed Parity	146
RAID 10 - Striping and Mirroring	146
Which RAID level should I use?	147
What are the characteristics of each level?	148
Configure a RAID Array	149
Before You Begin	149
Install Additional Hard Disc Drives	149
Which tool do I use?	150
Intel® Matrix Storage Console.	150
Delete a RAID Array	151
RAID Glossary	153
Support Resources	154
Documentation	154
Internet Information	154
Intel® Web site	155
Summary	155
Appendix F: Troubleshooting	156
Power/Start	157
Password	162
Screen/Display	162
Wireless Keyboard/Touchpad Issues	165
Optical Drive	167
Hard Disk	168
Software Limitations	170
MCE Starting Up	170
DVD Playback Limitations	171
MCE Live TV Issues	171
Sound Issues	171
Wireless LAN	172
Summary	176
Appendix G: Program Support	177
Program Support Information	177
Contacts for Sony software products are listed below:	177
Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader®	177
America Online® (Broadband or Dial-Up)	177
AOL® Instant Messenger™	178
Click to DVD™ software	178
DVgate Plus™ software	178
Google Toolbar™	178
Intel® PROSet, Intel® Matrix Storage Console	178
Marvell® Wireless AP	178
Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition, 60-Day Trial Version of Microsoft® Office 2003	179
Microsoft® Internet Explorer, Movie Maker, Media Player, Works	179
MoodLogic	179
Netscape® Internet Service	179
Norton Internet Security™	179
Quicken® New User Edition	180
ROXIO DigitalMedia®	180
SonicStage® software	180
SonicStage® Mastering Studio software	180
SpySubtract®	180
VAIO® Action Setup	180
VAIO® Central	181
VAIO Media™ software	181
VAIO® Support Central	181
VAIO® Update	181
VAIO® Wireless Utility	181
VAIO Zone™ software	182
WinDVD® software for VAIO® computers	182