Toshiba 40E220U User Guide - Page 112

Troubleshooting - review

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Chapter8 Troubleshooting Generatlroubleshooting Before calling a service technician, review this chapter or visit the Toshiba technical support Web site at support.toshiba.com for possible causes/solutions for the problem you are experiencing. Before you begin to troubleshoot any problem, first unplug the TV from the AC wall outlet, wait approximately one minute, and then plug the TV back into the AC wall outlet. If the problem still exists attempt to troubleshoot the problem. Black box on-screen. The closed caption feature is set to one of the Text modes (Tl, T2, T3, or T4). Set the closed caption feature to Oft', see "Using closed captions" on page 73. TV stops responding to controls. If the TV stops responding to the buttons on the remote control or TV control panel and you cannot turn off the TV, press and hold POWER button on the TV control panel for several seconds to reset the TV. If the TV does not power off using this method, unplug the TV from the AC wall outlet and plug it back in. If you cause a static discharge when touching the TV and the TV fails to function, simply unplug the TV from the AC outlet and plug it back in. The TV should return to normal operation. 112

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Chapter8
Troubleshooting
General
troubleshooting
Before calling a service technician,
review this chapter or visit the
Toshiba technical
support Web site at support.toshiba.com
for
possible causes/solutions
for the problem
you are experiencing.
Before you begin to troubleshoot
any problem,
first unplug the TV
from the AC wall outlet, wait approximately
one minute, and then
plug the TV back into the AC wall outlet. If the problem
still exists
attempt to troubleshoot
the problem.
Black
box
on-screen.
TV
The
closed
caption
feature
is set to one
of the
Text
modes
(Tl,
T2,
T3, or T4).
Set the closed
caption
feature
to Oft', see
"Using
closed
captions"
on page
73.
stops
responding
to
controls.
If the
TV
stops
responding
to the
buttons
on the
remote
control
or
TV
control
panel
and
you cannot
turn off the
TV, press
and
hold
POWER
button
on the
TV
control
panel
for several
seconds
to
reset
the TV. If the TV
does
not power
off using
this
method,
unplug
the TV
from
the
AC wall
outlet
and plug
it back
in.
If you
cause
a static
discharge
when
touching
the
TV
and
the TV
fails
to function,
simply
unplug
the TV
from
the
AC outlet
and plug
it back
in. The
TV should
return
to normal
operation.
112