Toshiba HDNB120XKEG1 Canivo Personal Cloud User Manual (English) - Page 38

Canvio® Personal Cloud To Erase Data If your Canvio® Personal Cloud contains sensitive data, you should be aware that standard deletion procedures do not remove the data from the media. These standard deletion procedures include: • Selecting Delete for a target file • Putting files in and emptying the Recycle Bin • Reformatting the media • Reinstalling the Canvio® Personal Cloud Installation Software The procedures above delete only the initial part of the data used for file management. This makes the file invisible to the operating system, but the data can still be read by specialized utilities. If you dispose of the Canvio® Personal Cloud, first delete all the data on it by using one of the methods listed below to prevent unauthorized use of such data: • Physically destroy the Canvio® Personal Cloud • Use a proven specialized utility to overwrite all the data • Take the Canvio® Personal Cloud to a professional deletion service Toshiba will not be responsible for the deletion of the data on your device. Solutions to Common Issues Canvio® Personal Cloud Cannot be Found on Your Network. Verify the following: 1. The ethernet cable is connected into the Canvio® Personal Cloudʼs ethernet port and to the network router or switch. 2. The network router is connected to a power outlet 3. The PC and the Canvio® Personal Cloud are on the same network subnet 4. The network router or switch must be set up to provide IP addresses automatically (DHCP server). 5. The PC meets the requirements to install the Canvio® Personal Cloud Installation software. Network Router or Switch Failed 1. Verify that the router or switch cables are connected correctly. 2. Verify that the power supply is plugged into a power outlet and to the router or switch. 3. Reboot the Canvio® Personal Cloud and the router/switch. LED lights are not lit Verify that the power supply is plugged into a power outlet and to the Canvio® Personal Cloud. Amber LED Light is On The Canvio® Personal Cloud has less than 10% capacity remaining for any additional digital media and files. Please contact Toshiba at www.toshiba.com to purchase an additional Canvio® Personal Cloud to add more storage space. 38 Copyright © 2012 Toshiba