Toshiba HDNB120XKEG1 Canivo Personal Cloud User Manual (English) - Page 39

Forgot Username and/or Password, Unsupported Version of Android™ OS, Cannot Open and Launch Music,

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Page 39 highlights

Canvio® Personal Cloud Forgot Username and/or Password To reset a username and password, modify a username and password through the MANAGE USERS window. (Refer To Change a Userʼs Password and Grant the User Administrator Rights.) To reset an administratorʼs username ("admin") and password ("admin"), hold down the reset button for 2 seconds. (Refer to the Back View.) Unsupported Version of Android™ OS A message will appear if your device is not a compatible to find the Canvio® Personal Cloud. Cannot Open and Launch Music, Video, Photo or File 1. Reboot your PC, tablet, or smartphone. 2. Verify that the Canvio® Personal Cloud Software has been installed. 3. Log back into the Canvio® Home application. 4. Select the music, video, photo or files icon to open and launch the digital media or files. Issue is Not Listed Here If any issue continues or if you cannot find the issue mentioned in the Userʼs Manual, please check the Frequently Asked Questions on the Toshiba web site, or contact Toshibaʼs customer support center. Copyright © 2012 Toshiba 39

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Canvio
®
Personal Cloud
Copyright © 2012 Toshiba
39
Forgot Username and/or Password
To reset a username and password, modify a username and password through the MANAGE USERS
window. (Refer
To Change a User
ʼ
s Password and Grant the User Administrator Rights
.)
To reset an administrator
ʼ
s username (“admin”) and password (“admin”), hold down the
reset button
for 2
seconds. (Refer to the
Back View
.)
Unsupported Version of Android™ OS
A message will appear if your device is not a compatible to find the Canvio
®
Personal Cloud.
Cannot Open and Launch Music, Video, Photo or File
1.
Reboot your PC, tablet, or smartphone.
2.
Verify that the Canvio
®
Personal Cloud Software has been installed.
3.
Log back into the Canvio
®
Home application.
4.
Select the music, video, photo or files icon to open and launch the digital media or files.
Issue is Not Listed Here
If any issue continues or if you cannot find the issue mentioned in the User
ʼ
s Manual, please check the
Frequently Asked Questions
on the Toshiba web site, or contact
Toshiba
ʼ
s customer support center
.