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118 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit support.toshiba.com. Contacting Toshiba Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com us.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm latin.toshiba.com acclaim.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site

Section	Page
PX30 - A Series User’s Guide	1
Contents	12
Introduction	17
This guide	19
Safety icons	20
Other icons used	20
Your computer’s features and specifications	21
Other documentation	21
Service options	21
Chapter 1: Getting Started	22
Setting up a work environment	22
Precautions	23
Important information on your computer’s cooling fan	24
Setting up your computer	25
Connecting to a power source	25
Using the computer for the first time	27
Turning on the power	28
Initial setup	28
Setting up your software	28
Registering your computer with Toshiba	29
To Shut down your computer	29
To Restart your computer	30
To place your computer in Sleep mode	31
Adding optional external devices	31
Recovering the Internal Storage Drive	32
Creating recovery media	33
Restoring from recovery media	35
Refresh your PC (with user’s data)	37
Reset your PC	39
Installing drivers and applications	41
Connecting an external device	42
Using external display devices	43
Using the HDMI™ In port	43
Using the HDMI™ Out port	43
Selecting video cables	44
Connecting an HDMI™-compatible television or display device	44
Customizing your computer’s settings	44
Caring for your computer	45
Cleaning the computer	45
Moving the computer	45
Using a computer lock	46
Chapter 2: Learning the Basics	47
Computing tips	47
Using the wireless mouse	48
Replacing the battery	49
Using the wireless keyboard	50
Replacing the battery	50
Keyboard functions	51
Function keys	51
Special Windows® keys	52
Touch screen	52
Touch screen navigation	52
Starting an app	53
Starting an app from the Start screen	53
Saving your work	54
Backing up your work	54
Using the optical disc drive	55
Optical disc drive components	56
Inserting an optical disc	56
Playing optical media	58
Recording optical media	58
Removing a disc with the computer on	59
Removing a disc with the computer off	60
Toshiba’s online resources	60
Chapter 3: Computing	61
Toshiba’s energy-saver design	61
Power management	61
Charging the RTC battery	62
Power Plans	63
Using the eco power plan	64
Chapter 4: Exploring Your Computer’s Features	65
Exploring the Start screen	65
Charms	66
Tiles	67
Exploring the desktop	67
Finding your way around the desktop	67
Windows® Store	69
Setting up for communications	70
Connecting your computer to a network	70
Exploring audio features	71
Recording sounds	71
Using external speakers or headphones	72
Using the Web Camera	72
Using the Memory card reader	73
Inserting memory media	73
Removing memory media	74
Chapter 5: Utilities	76
Desktop Assist	77
Media & Entertainment	78
Tools & Utilities	79
Support & Recovery	80
eco Utility®	81
Password Utility	82
Using a supervisor password	82
Using a user password	84
Deleting a user password	85
System Settings	86
Sleep Utilities	88
USB Sleep and Charge	88
Enabling/Disabling USB Sleep and Charge	89
Power supply mode settings	90
Sleep and Music	90
TOSHIBA function key	92
Recovery Media Creator	93
Service Station	93
TOSHIBA Application Installer	94
Chapter 6: If Something Goes Wrong	95
Problems that are easy to fix	95
Problems when you turn on the computer	96
The Windows® operating system is not working	97
Using Startup options to fix problems	97
Internet problems	100
The Windows® operating system can help you	100
Fixing a problem with Device Manager	101
Checking device properties	101
Memory problems	102
Power and the battery	103
Keyboard problems	103
Display problems	103
Disk or storage drive problems	104
Error-checking	104
Optical disc drive problems	106
Sound system problems	108
Printer problems	108
Wireless networking problems	109
DVD operating problems	111
Develop good computing habits	112
Data and system configuration backup in the Windows® operating system	113
If you need further assistance	118
Contacting Toshiba	118
Other Toshiba Internet Web sites	118
Toshiba’s worldwide offices	119
Appendix A: TOSHIBA Function Keys	120
Functions	120
Help file	121
Display brightness	121
Internet and Media Control buttons	122
Volume Mute	123
Disabling or enabling wireless devices	123
Keyboard Function keys	123
Zoom (Display resolution)	123
Appendix B: Power Cord/Cable Connectors	124
Glossary	125
A	127
B	128
C	129
D	130
E	132
F	133
G	134
H	134
I	134
K	135
L	135
M	136
N	136
O	137
P	137
R	138
S	139
T	140
U	140
W	141