Toshiba Portege R400-S4931 User's Guide for Portege R400
Toshiba Portege R400-S4931 Manual
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- Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 1
Portégé® R400/R405 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 2
. Model: Portégé® R400/R405 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 5
to maintain uninterrupted service. If Problems Arise If this trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 6
this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 7
7 2 The user manual of analog equipment must contain the equipment's Ringer Equivalence Number (REN) should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 8
of scientists who continually review and interpret the extensive where the risk of interference to other devices or services is perceived or identified as harmful. If you TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 9
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 10
accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. NOTE - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 11
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 12
than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 13
13 Approved Countries/Regions for use for the Atheros AR5BMB-43/44 and AR5BMB5 Mini PCI Wireless Network Adapters This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 14
14 France: Italia: Nederland: Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig.Bitte mit Händler die Vorgehensweise abstimmen. Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http:// - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 15
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 16
16 Approved Countries/Regions for use for the Atheros AR5001X Mini PCI Wireless Network Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 17
Netherlands Peru Spain UK Venezuela Austria Canada Finland Greece Italy Luxembourg New Zealand Portugal Sweden Uruguay Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 18
Hong Kong Taiwan Mexico Brunei New Zealand India Saudi Arabia Canada USA Malaysia Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 19
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 20
safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 21
21 Regulatory statements This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following: European Union (EU) and EFTA This equipment complies with the R&TTE directive 1999/5/EC and has been - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 22
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 23
proper use of this product, please read this instruction manual carefully and retain for future reference. Never injury. Always contact an authorized Toshiba service provider, if any repair or To use this model properly, read the user's guide carefully and keep it for your future reference. Never - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 24
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2006 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 25
States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. All other brand and product names are trademarks or registered trademarks - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 26
Contents Introduction 33 This guide 34 Safety icons 35 Other icons used 35 Other documentation 36 Service options 36 Chapter 1: Getting computer 40 Setting up your software 40 Registering your computer with Toshiba 41 Adding optional external devices 41 Connecting to a power source 42 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 27
Contents 27 Using the computer for the first time 45 Opening the display panel 45 Your computer's features and specifications ....46 Turning on the power 46 Adding memory (optional 47 Installing a memory module 48 Removing a memory module 53 Checking total memory 54 Hard Drive Recovery - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 28
field 90 Saving your work 90 Printing your work 92 Backing up your work 93 Restoring your work 94 Toshiba's online resources 94 Chapter 3: Mobile Computing 95 Toshiba's energy-saver design 95 Running the computer on battery power 95 Battery Notice 96 Power management 97 Using additional - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 29
the Internet 117 The Internet 118 The World Wide Web 118 Internet Service Providers 118 Connecting to the Internet 118 Surfing the Internet 118 Internet to use the tablet 121 Using tablet mode 123 Using the Toshiba tablet pen 124 Returning the computer to its original configuration 124 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 30
137 Deleting a user password 138 TOSHIBA Security Assist 138 TOSHIBA PC Diagnostic Tool Utility 141 TOSHIBA HDD Protection Utility 142 Mouse Utility 143 Toshiba Hardware Setup 144 TOSHIBA Zooming Utility 146 TOSHIBA Button Support 147 TOSHIBA Rotation Utility 148 Tablet PC Settings - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 31
184 PC Card problems 185 Printer problems 187 Wireless networking problems 188 DVD operating problems 190 Develop good computing habits 191 Data and system configuration backup in the Windows® operating system 192 If you need further assistance 197 Before you contact Toshiba 197 Contacting - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 32
32 Contents Other Toshiba Internet Web sites 199 Toshiba's worldwide offices 199 Appendix A: Hot Keys 201 Hot Key Cards 201 Using the Hot Key Cards 202 Application Cards 203 Using the Application Cards 203 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 33
restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. 33 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 34
, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 35
35 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 36
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 37
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 38
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your service center. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the enclosed Instruction Manual for - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 39
Getting Started 39 Selecting a place to work ❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖ Keep the computer and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 40
the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 41
Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 40. After starting your computer for the first time you - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 42
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 43
power light on the indicator panel glows blue. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 44
44 Getting Started Charging the main battery ❖ Glows blue when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and it - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 45
Getting Started 45 Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Lift the display panel. NOTE When opening or closing the display panel, place one hand on the palm rest - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 46
shown on the notebook chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide. Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power To turn - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 47
completely. Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 48
48 Getting Started Adding memory (optional) Installing a memory module An additional memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 49
Getting Started 49 Adding memory (optional) 4 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 106. 5 Close the display panel and turn the computer upside down to locate the memory module slot cover. Memory module slot - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 50
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 51
Getting Started 51 Adding memory (optional) 12 Firmly press the memory module into the memory slot's socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 13 Once the module's connector is fully - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 52
52 Getting Started Adding memory (optional) Front of computer Memory slot (Sample Illustration) Inserting the memory module into the slot 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 53
, this could be a sign that you may need to scan your hard drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 54
54 Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer Memory slot (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 55
Getting Started 55 Hard Drive Recovery Utilities If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-8 in "Installing a memory module" on page 48), and then check that the module is inserted completely into - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 56
CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 57
Getting Started 57 Hard Drive Recovery Utilities 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Burn. 5 Insert the first blank CD - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 58
the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 59
on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears. (Sample Image) Recovery - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 60
Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 61
) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. 2 Select Recover to a custom size partition. 3 Specify the size of the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 62
, press F12. The boot menu appears. 3 Using the arrow keys, select the CD/DVD option and press Enter. The system will boot up to the Toshiba Recovery Wizard screen. 4 Please refer to "Hard Disk Drive Recovery Options" on page 57, to explain the available recovery options. (Sample Image - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 63
disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 64
have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 65
Getting Started 65 Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Connect the monitor's video cable to the RGB (monitor) port on the left side of the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 66
modes, you must set the resolution of the internal display panel to match the resolution of the external display device. The external display device must support a resolution of 800 x 600 or higher. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 67
. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 68
Wizard appears. (Sample Image) Add Printer Wizard 3 Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 69
Getting Started 69 Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer's USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 70
70 Getting Started Turning off the computer TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 71
Getting Started 71 Turning off the computer Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 72
72 Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 73
Getting Started 73 Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 74
74 Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the on/off light glows blue. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 75
Getting Started 75 Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 76
76 Getting Started Turning off the computer Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 77
Getting Started 77 Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 78
78 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 79
the keyboard, and then simply rotating and folding the screen over the keyboard, your system is ready to use in tablet mode, with the included Toshiba tablet pen. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 80
80 Getting Started Using your computer in tablet mode When rotating the LCD screen of your computer, be sure to slowly turn the screen in the proper direction, and do not apply excessive force or speed. (Sample Illustration) Using the computer in tablet mode To remove the tablet pen, locate the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 81
your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage 104. There are additional custom settings you can choose. See "Toshiba Utilities" on page 127. Caring for your computer This section gives - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 82
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 83
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the disk. If the network you are using goes down and you - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 84
84 Learning the Basics Using the keyboard It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see "Data and system configuration backup in the Windows® - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 85
Learning the Basics 85 Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 86
86 Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys Ctrl Fn Alt (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 87
Learning the Basics 87 Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 88
88 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 89
Learning the Basics 89 Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 90
90 Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu's Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Arrow (Sample Image) Start - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 91
Learning the Basics 91 Saving your work Saving files 1 In your Windows®-based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 92
long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 93
Learning the Basics 93 Backing up your work To print a file: 1 If your printer is not on, turn it on now. 2 In your Windows® application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 94
sure the backup version is the one you want before overwriting the existing file. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 95
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 96
performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 97
completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional secondary battery. If you - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 98
98 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 99
Mobile Computing 99 Monitoring main battery power NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on. If the RTC - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 100
100 Mobile Computing Monitoring main battery power NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See "Changing the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 101
Mobile Computing Monitoring main battery power Determining remaining battery power 101 NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 102
102 Mobile Computing Monitoring main battery power If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the hard disk before shutting down. For more information on using Hibernation, see "Hibernation mode" on page 70. Setting - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 103
Mobile Computing Monitoring main battery power 103 Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the hard disk, optical drive, diskette drives, or - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 104
104 Mobile Computing Monitoring main battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Windows® Power Options window appears. (Sample Image) Windows® - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 105
Mobile Computing Monitoring main battery power 105 By default the three power plans Balanced, Power saver, and High performance are satisfactory for most people an do not need to be edited. The Power saver plan is the best used for maximum battery time. The High performance plan will give you the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 106
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 74. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 107
Mobile Computing Changing the main battery 107 5 Slide and hold the battery release latch to release the battery. (Sample Illustration) Sliding the battery release latch 6 Lift up the discharged battery at the notch next to the latch and pull the battery out of the computer. (Sample Illustration - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 108
108 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 109
gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 110
110 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 111
an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 112
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 113
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 114
114 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 115
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 116
to the Internet ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet Connecting your computer to a All Programs. 2 Double-click the Toshiba folder. 3 Double-click the Utilities folder. 4 Click HWSetup. 5 Click on the LAN tab. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 117
, see "Wireless networking problems" on page 188. An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 118
Connecting to the Internet To connect to the Internet, you need: ❖ A LAN connection or other connection to the INternet ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. If you are using your computer at the office - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 119
can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 120
120 Exploring Your Computer's Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer's internal microphone or an optional external microphone. You can play sound files or audio CDs using the built-in speaker, headphones, or external - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 121
Exploring Your Computer's Features Using tablet mode 121 Using external speakers or headphones Your computer is equipped with a full stereo sound system with an internal speaker. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 122
down flat By default, the computer desktop will automatically rotate to primary portrait view. For more information on changing tablet screen settings, see "TOSHIBA Rotation Utility" on page 148. 5 To send the video to an external monitor, use the Cross Menu button (the Cross-Functional button) and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 123
pen's clip forward to pop the pen loose, and then pull the pen out of the front side of the computer. (Sample Illustration) Removing the Toshiba tablet pen from the slot on the tablet computer NOTE To protect the computer's display, make sure you change from computer mode to tablet mode - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 124
124 Exploring Your Computer's Features Using tablet mode To learn how to manually change the layout of the screen from portrait to landscape, see "TOSHIBA Rotation Utility" on page 148. NOTE You can also use tablet mode when the computer is in its original configuration, with the screen open and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 125
more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I cards ❖ Type II cards The PC Card slot supports hot swapping, which allows you to replace one PC Card with another while the computer is - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 126
the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card. 1 Prepare the card for removal by clicking the Safely Remove Hardware icon in the that came with the card or refer to your operating system manual or online Help. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 127
Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Rotation Utility ❖ Tablet PC Settings ❖ Windows - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 128
do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop. ❖ Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 129
Toshiba Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth Local COM Settings 129 (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 130
130 Toshiba Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 131
Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility 131 (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 132
132 Toshiba Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ Toshiba Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Rotation Utility (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 133
Installer screen 3 Click the item(s) you want to install. To select multiple items, hold down the Ctrl key as you make your selections. (Sample Image) Toshiba Application Installer selection screen 4 Click Install, then follow the on-screen prompts to complete the installation process. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 134
nobody can access your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE You - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 135
or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 136
down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 137
passwords 137 Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 138
function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. 2 Click Delete. 3 Follow the on-screen instructions to remove the user password. TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a "command - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 139
Toshiba Utilities TOSHIBA Security Assist 139 From the main window, you can select a category that shows the type of passwords or other security features that can be used - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 140
140 Toshiba Utilities TOSHIBA Security Assist ❖ Setting for resuming from standby or hibernation: Set up what you want your system to do when it resumes from Standby/Sleep or - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 141
Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 142
AC power and battery power operation. To use the TOSHIBA HDD Protection utility: 1 Click Start, All Programs, Toshiba, Utilities, and then HDD Protection setting. The TOSHIBA HDD Protection Properties window appears. (Sample Image) TOSHIBA HDD Protection Properties window 2 Select ON to enable HDD - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 143
Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 144
Windows® operating system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HW Setup. The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen - General tab options The Toshiba Hardware Setup screen has the following tabs: ❖ General-Allows you - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 145
Toshiba Utilities Toshiba Hardware Setup 145 ❖ CPU-Allows you to enable or disable to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button, then quickly pressing the F12 key, or the right - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 146
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SmoothView. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option(s). 3 Click - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 147
hold down the Fn key and press 1. For more information about how to use the TOSHIBA Zooming utility, right-click the icon in the Notification Area and then click Help. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mail button. This button is located under the display. To - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 148
portrait ❖ Secondary landscape To access this utility: 1 Click the Rotation Utility icon in the Optimize tab of TOSHIBA Assist. The Rotation Utility screen appears. (Sample Image) Toshiba Rotation Utility screen 2 Select a new display format for either PC mode or Tablet PC mode. 3 Click OK - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 149
Toshiba Utilities Tablet PC Settings 149 Tablet PC Settings The Tablet PC Settings utility allows you to set The Display tab can be used to change the screen's orientation. However, it is recommended that you use the TOSHIBA Rotation Utility (see page 148) to change the screen's orientation. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 150
150 Toshiba Utilities Tablet PC Settings ❖ The Buttons tab allows you to specify an action when a Tablet button is pressed. After making your selections, click Change, choose - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 151
Toshiba Utilities Windows Mobility Center 151 Windows Mobility Center The Windows Mobility Center allows you to configure hardwarerelated settings, or launch applications while in Tablet mode - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 152
you create, the more secure. However, be sure to create a code that you can easily remember. To access the utility: 1 Click Start, All Programs, Toshiba, Tablet PC, and then Tablet Access Code Logon Utility. The first time you access this utility, a popup prompts you to enable the utility. Select - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 153
using the following procedures. To install TPM: 1 Launch the TOSHIBA Application Installer from the desktop and install the following packages: ❖ Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 154
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 155
does not guarantee that the fingerprint utility technology will be completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 156
Toshiba Utilities Fingerprint Authentication Utility NOTE If you do not use a Windows® password, you will be prompted to define a new (non-empty) one. This is not necessary, but a password improves the security of your software. If your system supports its operation. ❖ Problem with operation-the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 157
Toshiba Utilities Fingerprint Authentication Utility 157 The Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 158
158 Toshiba Utilities Fingerprint Authentication Utility To enable power-on security single logon: 1 Open the Control Center and go to Settings - System Settings. 2 Select Logon. 3 Check the Allow power-on security single sign-on check box. (Logon support must be enabled for this option to be - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 159
Toshiba Utilities Fingerprint Authentication Utility 159 Settings ❖ System Settings-Opens the Settings dialog containing various options for setting up the product. Most of these settings can - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 160
160 Toshiba Utilities Fingerprint Authentication Utility Biomenu Biomenu provides access to the utility's features and settings. It is available in several variants or skins. To view or - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 161
Toshiba Utilities Fingerprint Authentication Utility 161 Replaying a registered Web page or dialog You are logged on to the computer and want to replay a registered Web page. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 162
. 5 Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and then Control Center. The Protector Suite Software screen is - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 163
Toshiba Utilities Fingerprint Authentication Utility 163 3 Click Settings then Fingerprint guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 164
164 Toshiba Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 165
enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 166
icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 167
Toshiba Utilities ConfigFree™ ❖ Status of Wireless Connection switch 167 (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in " - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 168
168 Toshiba Utilities ConfigFree™ To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 169
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 170
Start menu. The Shut Down menu appears. Arrow (Sample Image) Shut Down menu 2 Click Shut down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 171
again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 172
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 173
If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 174
(640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system , the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 175
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 176
page 176. ❖ Reconfigure the device so that its requirements do not conflict. Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 177
or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to memory module, following the instructions in "Removing a memory module" on page 53. 4 Reinstall the memory module, following the instructions in "Installing a - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 178
the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 179
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 97. Keyboard problems If, when you - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 180
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 181
information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 182
usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk, or one or more files appear to be missing. Make sure you are - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 183
the second diskette, the first diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 182). Optical drive (optional) problems You cannot access a disc in the drive. If the optical drive is an external - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 184
as a straightened paper clip, to press the manual eject button. This button is in the small type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD±R, DVD not slide out." on page 184. Sound system problems No sound is coming from the computer's speakers. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 185
) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 186
you insert a PC Card. The problem may be caused by an I/O I/O base address. See "Fixing a problem with Device Manager" on page 176 for as "warm swapping" and is not supported. For more information on Hibernation and Sleep and reinstalling it can correct many problems. A PC Card error occurs. - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 187
computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 67 or in the instructions that came with the printer. You may have connected the printer while the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 188
problems NOTE This section provides general troubleshooting tips for networking problems Service Set Identifier (SSID), or network name, is correct-i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are casesensitive. Toshiba a support technician - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 189
directly to your router, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168 - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 190
information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 191
. The optical drive should appear in the list. 5 See "Checking device properties" on page 176 for instructions on using Device Manager to view the optical drive properties. 6 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 192
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 193
operating system quickly creates Restore Points-'snapshots' of your Windows® operating system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 194
is the data you create and store on its hard drive. Since problems with either hardware or software can make the data inaccessible or even destroy software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or 'burn') as well as read from - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 195
include the changes made since the last backup. 7 Follow the on-screen help to complete your backup. For more help, click Start, Help and Support, and search for "back up." Favorites (bookmarks) for Internet Explorer® Follow these steps to back up your Favorites for Internet Explorer® (ver 5.0 or - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 196
does not directly support writing to CDs. For more information, click Start, Help and Support, or start installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. problems. For best results, follow this sequence: 1 Back up critical data - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 197
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 198
you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 199
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 200
A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 201
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖ Mute ❖ Instant security ❖ - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 202
the key controls. To use the Hot Key Cards using the pointing device: 1 Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for the system function to be modified - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 203
For more information, refer to "TOSHIBA PC Diagnostic Tool Utility" on page 141. Toshiba Hardware Setup utility For more information, refer to "Toshiba Hardware Setup" on page 144. Button Support utility For more information, refer to "TOSHIBA Button Support" on page 147. Using the Application - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 204
(see "Using the Application Cards" on page 203). To use the Card Case: 1 Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. 2 Click the icon. Click here to start Card - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 205
system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 206
206 Hot Keys Hot Key Functions Instant security or Fn + This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ To enable - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 207
a password before activating the password feature. To set up a password with a screen saver, go to Windows® online Help for instructions: 1 Click Start, and then Help and Support. 2 In the Search field, type password screen saver. 3 Press Enter. 4 Click the Protect your files with a screen saver - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 208
208 Hot Keys Hot Key Functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 209
Sleep mode or Fn + Hot Keys Hot Key Functions 209 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 210
210 Hot Keys Hot Key Functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 211
Hot Keys Hot Key Functions 211 Display modes or Fn + This TOSHIBA Card or hot key cycles through the poweron display options. The display modes are: ❖ LCD = Internal Display only ❖ LCD + CRT = Internal display and External Monitor - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 212
212 Hot Keys Hot Key Functions Display brightness This TOSHIBA Card decreases or increases the screen brightness. Fn + This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness. Selecting this - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 213
Hot Keys Hot Key Functions 213 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 214
214 Hot Keys Hot Key Functions Disabling or enabling the TouchPad or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 64. Selecting - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 215
turns the numeric overlay on and off. Fn + or Fn + [Space bar] This hot key turns the scroll lock feature on and off. This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 216
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 217
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 218
disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 219
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 220
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 221
unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 222
222 Glossary device - A component attached to the computer. Devices may be external (outside the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 223
223 Glossary double-density diskette - A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download - (1) In communications, to receive a file from another computer through a modem or network. (2) - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 224
default, the hard disk is referred to as drive C. hardware - The physical components of a computer system. Compare software. Hibernation - A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 225
. internal device - See device. Internet - The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that you use to perform a task instead of using - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 226
226 Glossary local area network - See LAN. logical drive - A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 227
227 Glossary non-system disk - A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O online - Available through the computer. Online may refer to information being read from your own computer's hard disk, such as online documentation or online - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 228
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 229
a "greater than" sign) indicating where users are to enter commands. T Toshiba tablet pen - The writing instrument used with the tablet. It is stored display. U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 230
230 Glossary utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web. Wi-Fi - A registered trademark term of the Wi-Fi® Alliance that stands - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 231
99 not charging 178 notification 102 power plan 208 power plan hot key 105 real-time clock (RTC) 96 removing 106 BIOS Setup see Toshiba Hardware Setup button power 47, 56 start 115 C character keys 85 charging the battery 44 checking device properties 176 click 64 communications network connection - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 232
Disk Defragmenter 182 disk drive corrupted/damaged data files 183 missing files/trouble accessing a disk 182 running slow 182 diskette drive cannot insert device driver conflict 175 general hardware problem 175 non-system disk or disk error 172 problem with display settings/ current settings not - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 233
files 119 URL address not found 174 using 117 Internet Explorer® icon 114 Internet Service Providers 118 ISPs 118 K keyboard character keys 85 function keys 86 hot keys 215 not working 171 overlay keys 87 troubleshooting 179 using 84 Windows special keys 86 keyboard, external 66 keyboard, full-size - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 234
opening the display panel 45 optical drive troubleshooting 183 other documentation 36 overlay keys 87 hot swapping fails 186 inserting 125 not recognized 186 problem solving 185 removing 126 setting up 126 port computer will not power up 170 contacting Toshiba 197, 198 corrupted/damaged data files - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 235
found 174 Internet connection is slow 174 keyboard not responding 171 missing files/trouble accessing a disk 182 no sound 184 non-system disk or disk 48 Sleep mode 71 hot key 209 starting again from 79 sound problem solving 184 sounds recording 120 speakers using external 121 start button 115 Start - Toshiba Portege R400-S4931 | User's Guide for Portege R400 - Page 236
TOSHIBA Assist 128 Toshiba Hardware Setup 144 Toshiba online resources 94 Toshiba tablet pen 123 using 124 Toshiba utilities 127 traveling tips 112 troubleshooting DVD player general problems sites 198 Wi-Fi wireless networking 117 Windows problem solving 173 Windows Explorer 89 Windows Media® Player
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GMAD00092010
11/06
Portégé
®
R400/R405
Series User’s Guide
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 169
in this guide.