Toshiba Portege Z835 User Guide

Toshiba Portege Z835 Manual

Toshiba Portege Z835 manual content summary:

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    Portégé® Z830 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site support.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes
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    after handling. Model: Portégé® Z830 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
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    device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at support.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949
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    uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support
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    your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's
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    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    of scientists who continually review and interpret the extensive where the risk of interference to other devices or services is perceived or identified as harmful. If you TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions
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    shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de
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    /or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners
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    the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low
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    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
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    13 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization
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    14 Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Andorra Argentina CNC: Australia
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    15 Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine United Kingdom Vatican Virgin Islands Uruguay Venezuela Zimbabwe Philippines Puerto Rico Romania Saipan
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    16 Czech Republic Ecuador Estonia Germany Grenada Hong Kong India Israel Japan - Jate Kazakhstan Kyrgyzstan Lesotho Luxembourg Malta Montenegro Nambia Netherlands Antilles Nigeria Pakistan Paraguay Poland Qatar Saint Vincent and the Grenadines Serbia Slovenia Spain Switzerland Trinidad and Tobago
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    17 Approved Countries/Regions for the Atheros® Wireless Wi-Fi® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia
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    18 Ukraine USA Yemen United Kingdom Venezuela Zimbabwe Uruguay Vietnam Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no
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    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
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    20 Approved Countries/Regions for the Realtek® RTL8192E This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia
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    21 Approved Countries/Regions for the Realtek® RTL8191SE This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia
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    22 UAE (United Arab Emirates) Uruguay Vietnam Ukraine USA Zimbabwe United Kingdom Venezuela Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    24 Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions
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    safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain
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    26 Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the
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    guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2011 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
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    by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their Computer Disposal Information As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For
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    Contents Introduction 36 This guide 38 Safety icons 39 Other icons used 39 Your computer's features and specifications 40 Other documentation 40 Service options 40 Chapter 1: Getting Connecting to a power source 45 Charging the main battery 47 Using the computer for the first time 48 29
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    30 Contents Opening the display panel 48 Turning on the power 49 Setting up your software 49 Registering your computer with Toshiba 50 Adding optional external devices 50 Adding memory (optional 50 Recovering the Internal Storage Drive 51 Recovering to out-of-box state (recommended recovery
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    using the Search programs and files field 97 Saving your work 98 Printing your work 99 Backing up your work 100 Restoring your work 101 Toshiba's online resources 101
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    Plans 111 Using a hot key to set the Power Plan 112 Using the TOSHIBA eco power plan 113 Changing the main battery 114 Taking care of your battery 114 Safety precautions 114 Maintaining your battery 115 Disposing of your computer 115 Traveling tips 116 Chapter 4: Exploring Your Computer
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    144 USB Sleep and Charge 144 Enabling/Disabling USB Sleep and Charge 146 Power supply mode settings 146 TOSHIBA Button Support 147 TOSHIBA Accessibility 148 Trusted Platform Module (TPM 149 Fingerprint Authentication Utility 150 Fingerprint utility limitations 150 Using the Fingerprint
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    TOSHIBA Service Station 156 TOSHIBA PC Health Monitor 156 Chapter 6: If Something Goes Wrong 158 Problems that are easy to fix 158 Problems when you turn on the computer............159 The Windows® operating system is not working 161 Using Startup options to fix problems 161 Internet problems
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    Contents 35 Appendix A: Hot Keys/TOSHIBA Cards 181 Hot Key Cards 181 Using the Hot Key Cards 182 Hot key functions 183 Volume Mute 183 Lock (Instant security 184 Power plan
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    most stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set to enter the low- Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy.
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You
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    Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety
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    ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do
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    disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs
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    serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The , printer, and memory. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power
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    the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an
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    . The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
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    cord/cable and remove the main battery. See "For more information on the TOSHIBA eco power plan, see the Help file in the TOSHIBA eco Utility™ window." on page 113 for information on replacing the main battery. Charging the main battery NOTE The computer battery is not accessible by user. Before
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    the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on
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    external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.
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    the Toshiba Web site at register.toshiba.com, or by clicking Start, All Programs, TOSHIBA, Support & Recovery, and then Toshiba Registration. on adding memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper
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    Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following internal
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    storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the
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    when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting
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    Default Software with user's data" recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For
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    the data into your personal folders. 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key
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    Software with user's data, and then click Next. (Sample Image) Selecting a process screen 7 A warning screen appears, stating the Toshiba Recovery Wizard will "attempt" to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process
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    Getting Started 57 Recovering the Internal Storage Drive 9 When the recovery process is complete, the "Recovery of Factory Default Software" screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software
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    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key
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    Getting Started 59 Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 7 The
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    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key
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    when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting
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    . Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com. It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive
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    DVDs or USB Flash drives. To create recovery media: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select USB Flash or DVD from the drop
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    into the drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
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    . For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 62. With recovery media, you can: ❖ Recover to out-of-box state
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    flash drive to your computer. 3 Turn on your computer. When the initial TOSHIBA screen displays, press the F12 key on your keyboard. The Boot menu displays. all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a
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    drive: While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. Using the arrow keys to scroll to your computer, and then power on the computer. When the initial TOSHIBA screen displays, press F12. Using the arrow keys, select the DVD or
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    68 Getting Started Erasing the Internal Storage Drive 3 Choose one of the following options on the Erase the hard disk screen: ❖ Delete all data and partitions from the hard disk-This option deletes all of the data on the internal storage drive without overwriting the drive. ❖ Delete all
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    and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Application Installer. 2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen
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    associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon features, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then click Settings. To: Do the following:
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    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    finger off of the touch pad. Zoom in/out To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click on Settings. Double-click on Scrolling Circular scrolling and then double-click on One-Finger
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    click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing option of the Windows Control Panel. For more information, please visit support.toshiba.com, and enter the phrase "Mouse pointer jumps around as
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    port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external display device.
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    Getting Started 75 Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new
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    configuration steps. Using an external keyboard If you prefer to use an external keyboard, you can attach one to your computer. The computer's USB ports support most USB-compatible keyboards. Using a mouse You may want to use a mouse instead of the computer's built-in touch pad. You can use a USB
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    ; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up
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    Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need
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    the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer
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    than restarting after turning off the computer using the Shut down command. ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open
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    charge becomes critically low, the computer will try to enter Hibernation mode. If you power down using the Sleep command and the main battery discharges fully, your unsaved information will be lost. Be sure to save your work first. For information on using Sleep, see "Using and configuring
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    to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image
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    Getting Started 83 Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when
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    power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
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    display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select Hibernate for the options you want. can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this
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    86 Getting Started Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing
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    time after which the computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖ To disable the computer from automatically entering Sleep mode, select Never. 4 Click Change advanced power settings. The Advanced
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    display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 Select Sleep for the options you want. can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this
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    your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For information about taking care of your computer's battery, see "Taking care of your battery" on page 114. NOTE Please handle your
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 98 for
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    the Windows® operating system" on page 173. ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the
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    Learning the Basics 93 Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not
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    94 Learning the Basics Using the keyboard F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/
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    Learning the Basics 95 Starting a program Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric overlay light glows when the numeric overlay is on. To disable
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    96 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program
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    Learning the Basics 97 Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-
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    98 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer
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    long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on
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    100 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example,
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    sure the backup version is the one you want before overwriting the existing file. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system
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    information about Windows® power plans, see "Power Plans" on page 111. The computer also has an internal real-time-clock (RTC) battery. The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for
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    with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified
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    computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary
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    life and charge time may vary, depending upon power management settings, applications and features used. ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging, either
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    is suspended (using the Windows® operating system Sleep command). Power button System indicator lights AC power light ON/OFF light Battery light Internal storage drive light Wireless indicator light Wireless WAN indicator light* eco Utility™ indicator light *Available on certain models (Sample
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    your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that
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    Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your needs
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    the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system
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    to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings
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    . 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system
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    Other unusual event during use, such as abnormal sound ❖ Do not expose the computer to fire. The battery could explode. Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in
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    -light indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery until the battery light glows green. ❖ If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. Disposing of your
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    For details, please visit us.toshiba.com/green. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com.
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    features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in
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    118 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image)
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    to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar
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    Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with use the Hot Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 181.
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    121 NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 170. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and
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    122 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have
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    may vary. To access the Web Camera, click Start, All Programs, TOSHIBA, Media & Entertainment, and then select the Web Camera Application. The SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type
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    124 Exploring Your Computer's Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. NOTE You may first need to remove the card slot protector
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    Exploring Your Computer's Features Using the Memory card reader 3 Grasp the card and pull it straight out. 125 (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media
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    related utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility 126
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    Utilities TOSHIBA Assist 127 ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA wireless LAN indicator ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist
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    128 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab
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    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 129 (Sample Image) TOSHIBA Assist window - Secure tab
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    130 Utilities TOSHIBA Assist Protect & Fix The feature available in this category is: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab
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    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ 131 (Sample Image) TOSHIBA Assist window - Optimize tab
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    were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample Image
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    additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE
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    1 Click Start, All Programs, TOSHIBA, Tools & Utilities, Password Utility, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. (Sample
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    : 1 Click Start, All Programs, TOSHIBA, Tools & Utilities, Password Utility, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click
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    power-on password function: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password.
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    help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Tools & Utilities, Face Recognition. The help file covers the following topics: ❖ Setting up a Face Recognition account ❖ Registering a user image ❖ Updating a user image
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    , Tools & Utilities, and then Security Assist, or click the Security Assist icon in the Secure tab of TOSHIBA Assist. The TOSHIBA Security Assist main window appears. (Sample Image) TOSHIBA Security Assist window From the main window, you can select a category that shows the type of passwords
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    Utilities TOSHIBA Security Assist 139 ❖ Log on Settings-Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the
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    Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix
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    , Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Wheel
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    options The TOSHIBA HWSetup screen may have the following tabs: ❖ Advanced-Allows you to enable/disable the ports and features on your computer ❖ Boot Setting-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot
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    TOSHIBA Hardware frequency mode is set to high for faster processing ❖ Battery Power-If your computer is running on battery power, the CPU frequency mode is set to low disable USB Legacy Emulation ❖ USB Memory Bios Support Type-Interprets the way the system sees the USB flash drive. ❖ HDD-Hard
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    disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, Tools & Utilities, and then Sleep Utility. USB Sleep and
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    Utilities TOSHIBA Sleep Utility 145 NOTE ❖ When "USB Sleep and Charge function" is set external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF. As such,
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    will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen
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    the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose
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    hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Tools & Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Accessibility window appears. 2 Check the
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    using the following procedures. To install TPM: 1 Launch the TOSHIBA Application Installer from the desktop and install the following packages: ❖ Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files
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    fingerprint software or utility. Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility, click Start, All Programs, TOSHIBA, Tools & Utilities, and then select the Fingerprint Utility. For information on enrolling fingerprints and using the utility please refer
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    Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke
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    152 Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖
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    successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen
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    Utility icon in the notification area. ❖ Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility. The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the TOSHIBA eco power plan, select ON in the upper-left
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    allows you to view the networks you are currently connected to. To access the list of connected networks, before logging in, click on the TOSHIBA wireless LAN indicator icon located on the upper right side of the logon screen. A screen with the list of connected networks appears. (Sample Image
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    power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication switch TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA
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    Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.
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    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
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    If Something Goes Wrong Problems when you turn on the computer 159 2 Click the Applications tab. If a program has stopped responding or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and
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    more information see "Charging batteries" on page 105. The AC power light is blinking. If the AC power light is blinking, try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC
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    shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 178. The Windows® operating system is not working change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To
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    x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the
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    in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check
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    slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Power and the batteries Your computer receives its power through the AC adaptor and power cord
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    wall outlet is working properly by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The system may be too hot or too
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    light, or Fn + F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are , press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its
  • Toshiba Portege Z835 | User Guide - Page 167
    Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-
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    battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble tab. 5
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    lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system
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    problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier helpful if you should confer with a support technician at a later time. NOTE To
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    Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ If you have enabled any information to determine if this is the case, contact that vendor's support group for further advice.
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    Computing tips" on page 91 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Portege Z835 | User Guide - Page 173
    - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select then System. 2 In the left pane, click System protection. The System Protection tab of the System Properties window appears. 3 Click Create... 4 In the input
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    ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may
  • Toshiba Portege Z835 | User Guide - Page 175
    storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up
  • Toshiba Portege Z835 | User Guide - Page 176
    determine the origin of any new problems. For best results, follow this battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA Sleep Utility to enable charging at the current battery power level, or, if battery
  • Toshiba Portege Z835 | User Guide - Page 177
    before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Portege Z835 | User Guide - Page 178
    toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm support.toshiba.com acclaim.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support
  • Toshiba Portege Z835 | User Guide - Page 179
    92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA (800) 457-7777 (within the US) 949-859-4273 (outside of the
  • Toshiba Portege Z835 | User Guide - Page 180
    180 If Something Goes Wrong Toshiba's worldwide offices United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany For more information on additional
  • Toshiba Portege Z835 | User Guide - Page 181
    Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖
  • Toshiba Portege Z835 | User Guide - Page 182
    182 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The
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    Hot Keys/TOSHIBA Cards Hot key functions 183 Hot key functions Hot key functions have a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will
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    Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖
  • Toshiba Portege Z835 | User Guide - Page 185
    Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 185 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that
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    Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page
  • Toshiba Portege Z835 | User Guide - Page 187
    Hot key functions 187 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on
  • Toshiba Portege Z835 | User Guide - Page 188
    Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor
  • Toshiba Portege Z835 | User Guide - Page 189
    NOTE Hot Keys/TOSHIBA Cards Hot key functions 189 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended
  • Toshiba Portege Z835 | User Guide - Page 190
    Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-
  • Toshiba Portege Z835 | User Guide - Page 191
    Hot key functions 191 Disabling or enabling the touch pad or Fn + This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see "Using the touch pad" on page 69.
  • Toshiba Portege Z835 | User Guide - Page 192
    bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. Cursor control overlay or Fn + This TOSHIBA Card or hot key turns the cursor control overlay on and off. Selecting this Card or pressing the hot key displays the following
  • Toshiba Portege Z835 | User Guide - Page 193
    Hot Keys/TOSHIBA Cards Hot key functions 193 Numeric overlay or Fn + This TOSHIBA Card or hot key turns the numeric overlay on and off. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Numeric overlay
  • Toshiba Portege Z835 | User Guide - Page 194
    194 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key allows
  • Toshiba Portege Z835 | User Guide - Page 195
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Portege Z835 | User Guide - Page 196
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Portege Z835 | User Guide - Page 197
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical
  • Toshiba Portege Z835 | User Guide - Page 198
    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Portege Z835 | User Guide - Page 199
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Portege Z835 | User Guide - Page 200
    200 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
  • Toshiba Portege Z835 | User Guide - Page 201
    the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, user. Direct Current (DC)-The type of power usually supplied by batteries. DC flows in one direction. Compare Alternating Current (AC). Direct
  • Toshiba Portege Z835 | User Guide - Page 202
    a device or program imitates another device or program. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run
  • Toshiba Portege Z835 | User Guide - Page 203
    203 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file
  • Toshiba Portege Z835 | User Guide - Page 204
    See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive system options or control system parameters, such as the battery save mode. (2) A key or combination of keys mail, the World Wide Web, and other services. See also World Wide Web. K keyboard
  • Toshiba Portege Z835 | User Guide - Page 205
    205 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Portege Z835 | User Guide - Page 206
    and to exchange electronic mail. non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the
  • Toshiba Portege Z835 | User Guide - Page 207
    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Portege Z835 | User Guide - Page 208
    ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used
  • Toshiba Portege Z835 | User Guide - Page 209
    See active-matrix display. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping, serial a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.
  • Toshiba Portege Z835 | User Guide - Page 210
    210 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide
  • Toshiba Portege Z835 | User Guide - Page 211
    audio features 121 B backing up files 92, 100 backlit keyboard 95 battery battery life 103 care 115 changing 114 charge indicator light 46 charge time 105 computer on battery power 103 setting notifications 110 taking care of 114 battery indicator light 108 BIOS Setup see TOSHIBA Hardware Setup 211
  • Toshiba Portege Z835 | User Guide - Page 212
    start 119 C caring for your computer 89 changing battery 114 character keys 93 charging the battery 47 cleaning the computer 89 communications set up 120 Device Manager fixing a problem 163 directing display output 75 disabling touch pad 73, 191 display troubleshooting 167 display devices external
  • Toshiba Portege Z835 | User Guide - Page 213
    function keys 93 H headphones using 122 Help and Support troubleshooting 163 Hibernation mode 79 configuring 83 configuring options 118 recycle bin 118 safety 39 installing memory modules 50 mouse 76 Instruction Manual for Safety and Comfort 41 internal storage drive recovery 51 K keyboard Alt
  • Toshiba Portege Z835 | User Guide - Page 214
    card reader inserting memory media 124 removing memory media 124 using 123 microphone using 121 monitor connecting 75 monitor problems troubleshooting 167 monitoring battery power 107 mouse installing 76 mouse utility 141 moving the computer 89 N network accessing 121 connecting your computer 121
  • Toshiba Portege Z835 | User Guide - Page 215
    setting up 78 USB-compatible 77 printing a file 99 problem solving contacting Toshiba 178 Startup options 161 program, starting 95 program, starting from 50 restarting computer 83 restore points troubleshooting 173 restoring your work 101 running computer on battery power 103 S safety computer 116
  • Toshiba Portege Z835 | User Guide - Page 216
    Utility 140 TOSHIBA PC Health Monitor 156 TOSHIBA Recovery Media Creator 132 TOSHIBA Security Assist 138 TOSHIBA Service Station 156 TOSHIBA Sleep Utility 144 TOSHIBA wireless LAN indicator 155 touch pad using 69 traveling tips 116 troubleshooting 166 AC power light is blinking 160 battery light is
  • Toshiba Portege Z835 | User Guide - Page 217
    Support, Windows® operating system 163 high-pitched noise 169 installing hardware/software 175 keyboard 166 keyboard will not respond 159 memory problems 164 missing files/trouble accessing a drive 168 power and batteries 123 Shut down command 81 Sleep mode 86 TOSHIBA eco power plan 113 touch pad 69
  • Toshiba Portege Z835 | User Guide - Page 218
    218 Index Windows® operating system desktop 117 troubleshooting 161 Windows® Start menu starting a program 96 wireless networking 120 troubleshooting 170
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GMAD00290010
09/11
If you need assistance:
Toshiba’s Support Web site
support.toshiba.com
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 158
in this guide.
Portégé
®
Z830 Series
User’s Guide