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34 Contents TOSHIBA wireless LAN indicator 155 TOSHIBA Service Station 156 TOSHIBA PC Health Monitor 156 Chapter 6: If Something Goes Wrong 158 Problems that are easy to fix 158 Problems when you turn on the computer............159 The Windows® operating system is not working 161 Using Startup options to fix problems 161 Internet problems 162 The Windows® operating system can help you 163 Fixing a problem with Device Manager 163 Checking device properties 163 Memory problems 164 Power and the batteries 164 Keyboard problems 166 Display problems 166 Disk or storage drive problems 168 Error-checking 168 Sound system problems 169 Wireless networking problems 170 Develop good computing habits 172 Data and system configuration backup in the Windows® operating system ...........173 If you need further assistance 177 Before you contact Toshiba 177 Contacting Toshiba 178 Other Toshiba Internet Web sites 178 Toshiba's worldwide offices 179

Section	Page
Portégé® Z830 Series User’s Guide	1
Contents	29
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Your computer’s features and specifications	40
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding optional external devices	50
Adding memory (optional)	50
Recovering the Internal Storage Drive	51
Recovering to out-of-box state (recommended recovery method)	52
Recovering of factory default software with user’s data	54
Recovering without changing the internal storage drive partitions	57
Recovering to a custom size partition	60
Creating recovery media	62
Restoring from recovery media	65
Erasing the Internal Storage Drive	67
Checking the internal storage drive operating status	69
Installing drivers and applications	69
Using the touch pad	69
Adjusting touch pad settings	73
Disabling or enabling the touch pad	73
Using external display devices	74
Selecting video cables	74
Connecting an HDMI™-compatible television or display device	74
Connecting an external monitor or projector	75
Directing the display output when you turn on the computer	75
Adjusting the quality of the external display	76
Using an external keyboard	76
Using a mouse	76
Connecting a printer	77
Setting up a printer	78
Turning off the computer	79
Options for turning off the computer	79
Using the Shut down command	81
Using and configuring Hibernation mode	83
Using and configuring Sleep mode	86
Closing the display panel	89
Customizing your computer’s settings	89
Caring for your computer	89
Cleaning the computer	89
Moving the computer	89
Using a computer lock	90
Chapter 2: Learning the Basics	91
Computing tips	91
Using the keyboard	92
Character keys	93
Making your keyboard emulate a full-size keyboard	93
Ctrl, Fn, and Alt keys	93
Function keys	93
Special Windows® keys	94
Overlay keys	94
Backlit keyboard	95
Starting a program	95
Starting a program from the Start menu	96
Starting a program from Windows® Explorer	96
Starting a program using the Search programs and files field	97
Saving your work	98
Printing your work	99
Backing up your work	100
Restoring your work	101
Toshiba’s online resources	101
Chapter 3: Mobile Computing	102
Toshiba’s energy-saver design	102
Running the computer on battery power	103
Battery Notice	103
Power management	105
Charging batteries	105
Charging the main battery	105
Charging the RTC battery	106
Monitoring main battery power	107
Determining remaining battery power	109
What to do when the main battery runs low	109
Setting battery notifications	110
Conserving battery power	110
Power Plans	111
Using a hot key to set the Power Plan	112
Using the TOSHIBA eco power plan	113
Changing the main battery	114
Taking care of your battery	114
Safety precautions	114
Maintaining your battery	115
Disposing of your computer	115
Traveling tips	116
Chapter 4: Exploring Your Computer’s Features	117
Exploring the desktop	117
Finding your way around the desktop	118
Setting up for communications	120
Connecting your computer to a network	121
Exploring audio features	121
Recording sounds	121
Using external speakers or headphones	122
Using the Web Camera	123
Using the Memory card reader	123
Inserting memory media	124
Removing memory media	124
Chapter 5: Utilities	126
TOSHIBA Assist	127
Connect	128
Secure	129
Protect & Fix	130
Optimize	131
TOSHIBA Recovery Media Creator	132
TOSHIBA Application Installer	132
Setting passwords	133
Using an instant password	133
Using a supervisor password	134
Using a user password	135
TOSHIBA Face Recognition Utility	137
TOSHIBA Security Assist	138
TOSHIBA PC Diagnostic Tool Utility	140
Mouse Utility	141
TOSHIBA Hardware Setup	142
TOSHIBA Sleep Utility	144
Starting the TOSHIBA Sleep Utility	144
USB Sleep and Charge	144
Enabling/Disabling USB Sleep and Charge	146
Power supply mode settings	146
TOSHIBA Button Support	147
TOSHIBA Accessibility	148
Trusted Platform Module (TPM)	149
Fingerprint Authentication Utility	150
Fingerprint utility limitations	150
Using the Fingerprint Authentication Utility	150
Fingerprint Logon	151
Care and maintenance of your fingerprint reader	151
Fingerprint reader limitations	153
TOSHIBA eco Utility™	154
TOSHIBA wireless LAN indicator	155
TOSHIBA Service Station	156
TOSHIBA PC Health Monitor	156
Chapter 6: If Something Goes Wrong	158
Problems that are easy to fix	158
Problems when you turn on the computer	159
The Windows® operating system is not working	161
Using Startup options to fix problems	161
Internet problems	162
The Windows® operating system can help you	163
Fixing a problem with Device Manager	163
Checking device properties	163
Memory problems	164
Power and the batteries	164
Keyboard problems	166
Display problems	166
Disk or storage drive problems	168
Error-checking	168
Sound system problems	169
Wireless networking problems	170
Develop good computing habits	172
Data and system configuration backup in the Windows® operating system	173
If you need further assistance	177
Before you contact Toshiba	177
Contacting Toshiba	178
Other Toshiba Internet Web sites	178
Toshiba’s worldwide offices	179
Appendix A: Hot Keys/TOSHIBA Cards	181
Hot Key Cards	181
Using the Hot Key Cards	182
Hot key functions	183
Volume Mute	183
Lock (Instant security)	184
Power plan	185
Sleep mode	186
Hibernation mode	187
Output (Display switch)	188
Display brightness	189
Disabling or enabling wireless devices	190
Disabling or enabling the touch pad	191
Zoom (Display resolution)	192
Cursor control overlay	192
Numeric overlay	193
Keyboard hot key functions	194
Appendix B: Power Cord/Cable Connectors	195
Glossary	196

Match case Limit results 1 per page

Contents

TOSHIBA wireless LAN indicator

..........................

155

TOSHIBA Service Station

......................................

156

TOSHIBA PC Health Monitor

.................................

156

Chapter 6: If Something Goes Wrong

....................................

158

Problems that are easy to fix

................................

158

Problems when you turn on the computer

............

159

The Windows

operating system is not

working

...........................................................

161

Using Startup options to fix problems

............

161

Internet problems

...........................................

162

The Windows

operating system can

help you

....................................................

163

Fixing a problem with Device Manager

.................

163

Checking device properties

.............................

163

Memory problems

................................................

164

Power and the batteries

........................................

164

Keyboard problems

...............................................

166

Display problems

..................................................

166

Disk or storage drive problems

.............................

168

Error-checking

................................................

168

Sound system problems

.......................................

169

Wireless networking problems

..............................

170

Develop good computing habits

...........................

172

Data and system configuration backup

in the Windows

operating system

...........

173

If you need further assistance

...............................

177

Before you contact Toshiba

............................

177

Contacting Toshiba

.........................................

178

Other Toshiba Internet Web sites

..........................

178

Toshiba’s worldwide offices

..................................

179