Toshiba Portege Z835 User Guide - Page 164

164 If Something Goes Wrong Memory problems 3 To view the properties, double-click the device. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. Your computer has two memory module slots. Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer.