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Toshiba Tecra M8-S8011 User Guide - Page 191

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If Something Goes Wrong Resolving a hardware conflict 191 Never swap modules when the computer is in Hibernation or Standby mode. This is known as "warm swapping" and is not supported with this computer. For more information on Hibernation and Standby modes see "Hibernation mode" on page 72 and "Standby mode" on page 73. The system does not recognize your ExpressCard™. Refer to the ExpressCard™ documentation. Removing a malfunctioning card and reinstalling it can correct many problems. An ExpressCard™ error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 70 or in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Standby mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.

Section	Page
Tecra® M8 Series User’s Guide	1
Contents	27
Introduction	35
This guide	36
Safety icons	37
Other icons used	37
Other documentation	38
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	41
Setting up your computer	42
Setting up your software	42
Registering your computer with Toshiba	43
Adding optional external devices	43
Connecting to a power source	44
Charging the main battery	46
Using the computer for the first time	47
Opening the display panel	47
Your computer’s features and specifications	48
Turning on the power	48
Adding memory (optional)	49
Installing a memory module	50
Removing a memory module	55
Checking total memory	56
Hard Drive Recovery Utilities	57
Creating Recovery CDs/DVDs	57
Hard Disk Drive Recovery using the recovery partition	59
Hard Disk Drive Recovery using the Recovery media	63
Installing drivers and applications	66
Using the TouchPad™	66
Scrolling with the TouchPad™	67
Control buttons	67
Disabling or enabling the TouchPad™	67
Using external display devices	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Using an external keyboard	69
Using a mouse	69
Connecting a printer	69
Setting up a printer	70
Connecting an optional external diskette drive	71
Turning off the computer	71
Options for turning off the computer	72
Using the Turn Off Computer or Shut Down commands	74
Using and configuring Hibernation mode	76
Using and configuring Standby mode	77
Closing the display panel	78
Customizing your computer’s settings	78
Caring for your computer	79
Cleaning the computer	79
Moving the computer	79
Using a computer lock	79
Chapter 2: Learning the Basics	81
Computing tips	81
Using the keyboard	83
Character keys	83
Making your keyboard emulate a full-size keyboard	83
Ctrl, Fn, and Alt keys	84
Function keys	84
Special Windows® keys	84
Overlay keys	85
Using the overlay to type numeric data	85
Starting a program	86
Starting a program from the Start menu	86
Starting a program from Windows® Explorer	87
Starting a program from the Run dialog box	88
Saving your work	88
Printing your work	90
Backing up your work	91
Restoring your work	92
Using the optical drive	92
Optical drive components	93
Inserting a compact disc	93
Playing an audio CD	95
Playing optical media	96
Creating a CD/DVD	96
Removing a disc with the computer on	97
Removing a disc with the computer off	97
Caring for CD or DVD discs	98
Toshiba’s online resources	98
Chapter 3: Mobile Computing	99
Toshiba’s energy-saver design	99
Running the computer on battery power	100
Battery Notice	100
Power management	101
Using additional batteries	102
Charging batteries	102
Charging the main battery	102
Charging the RTC battery	103
Monitoring main battery power	104
Determining remaining battery power	106
What to do when the main battery runs low	106
Setting battery alarms	107
Conserving battery power	107
Power Profiles	108
Using a hot key to set the Power Profile	109
Changing the main battery	109
Removing the battery from the computer	110
Inserting a charged battery	111
Taking care of your battery	113
Safety precautions	113
Maintaining your battery	114
Disposing of used batteries	115
Traveling tips	116
Chapter 4: Exploring Your Computer’s Features	117
Exploring the desktop	117
Finding your way around the desktop	118
Setting up for communications	120
Connecting a modem to a telephone line	121
Connecting your computer to a network	122
An overview of using the Internet	124
The Internet	124
The World Wide Web	125
Internet Service Providers	125
Connecting to the Internet	125
Surfing the Internet	126
Internet features	126
Uploading to, and downloading files from, the Internet	127
Exploring audio features	127
Recording sounds	127
Using external speakers or headphones	128
Web Cam	129
Using PC Cards	129
Inserting a PC Card	129
Removing a PC Card	130
Setting up a PC Card for your computer	131
Using an ExpressCard™	131
Inserting an ExpressCard™	131
Removing an ExpressCard™	132
Using the Bridge Media Adapter Slot	133
Inserting memory media	133
Removing memory media	134
Using the i.LINK® port	134
Chapter 5: Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
TOSHIBA Application Installer	141
Setting passwords	142
Using an instant password	142
Using a supervisor password	142
Using a user password	144
Deleting a user password	145
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA HDD Protection Utility	147
TOSHIBA SD™ Memory Card Format Utility	148
TOSHIBA Power Saver	149
Preset Power Profiles	150
Quickly creating a new power profile	150
Customizing a power profile	150
Mouse Utility	151
Toshiba Hardware Setup	152
TOSHIBA Zooming Utility	153
Toshiba Button Controls	155
CD/DVD Drive Acoustic Silencer	156
TOSHIBA Accessibility	157
Fingerprint Authentication Utility	158
Fingerprint utility limitations	158
Fingerprint Enrollment	158
Fingerprint Logon	160
Power-on Security	160
Control Center	161
Password Bank	163
Care and maintenance of your fingerprint reader	167
Fingerprint reader limitations	168
Chapter 6: If Something Goes Wrong	169
Problems that are easy to fix	169
Problems when you turn on the computer	171
The Windows® operating system is not working	173
Using Startup options to fix problems	173
Internet problems	174
The Windows® operating system can help you	175
Resolving a hardware conflict	175
A plan of action	175
Resolving hardware conflicts on your own	176
Fixing a problem with Device Manager	177
Memory problems	179
Power and the batteries	179
Keyboard problems	181
Display problems	181
Disk drive problems	183
Optical drive problems	185
Sound system problems	186
PC Card problems	186
ExpressCard™ problems	189
Printer problems	191
Modem problems	192
Wireless networking problems	193
DVD operating problems	195
Develop good computing habits	197
Data and system configuration backup in the Windows® operating system	198
If you need further assistance	202
Before you contact Toshiba	202
Contacting Toshiba	203
Other Toshiba Internet Web sites	203
Toshiba’s worldwide offices	204
Appendix A: Hot Keys	206
Volume Mute	206
Password security	206
Without a password	206
With a password	207
Maintaining security when the battery is not fully charged	207
Power profile	208
Standby mode	208
Hibernation mode	209
Display modes	210
Display brightness	210
Disabling or enabling wireless devices	211
Disabling or enabling the TouchPad	211
Zooming applications in/out	211
Keyboard hot keys	212
Appendix B: Power Cord/Cable Connectors	213
Appendix C: Using ConfigFree™ with your Toshiba Computer	214
Getting Started	215
Starting ConfigFree	215
ConfigFree Utilities	217
Connectivity Doctor	217
Search for Wireless Devices	219
Profile Settings	224
ConfigFree SUMMIT	226
Quick Connect	230
Using the Automatic Switch	232
Semi-Automatic Switch Feature	233
Glossary	234
A	236
B	236
C	237
D	238
E	240
F	240
G	241
H	241
I	242
K	242
L	242
M	243
N	243
O	244
P	244
R	245
S	246
T	246
U	246
W	247