Vtech DS6251-2 User Manual - Page 64

I hear other calls when using the telephone. Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider. There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. The handset may be out of range. Move it closer to the telephone base. If you subscribe to highspeed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance. The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. Both your and the caller's telephone service providers must use equipment compatible with the caller ID service. The caller may not be calling from an area which supports caller ID. The caller ID information displays after the first or second ring. System screens all my incoming calls. You may have set Smart call blocker to screen calls without numbers and uncategorized calls. The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook or Allow list, or add their names to the Star name list. This will avoid Smart call blocker to screen their calls. To turn Smart call blocker off, see Set Smart call blocker on/off. While screening a call, the telephone suddenly stops screening and connects to the call. Another handset may have picked up the screening call. If you have another telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller. 56