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Western Digital My Passport Wireless Pro User Manual - Page 62

Compatible Media Formats, DLNA Media Server, Formats Compatible with WD My Cloud App

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Compatible Media Formats B Compatible Media Formats DLNA Media Server Audio Video Image ▪ MP3, WMA, WAV, LPCM, OGG vorbis ▪ FLAC, M4A, M4B, 3GP, AAC ▪ MP2, AC3, MPA, MP1, AIF ▪ 3GP, 3GP/H.263, 3GP/H.264, 3GP/MPEg-4 ▪ ASF, ASF/WMV ▪ AVI, AVI/DivX, AVI/Full Frame, AVI/MPEG-1, AVI/MPEG-2, AVI/ MPEG-4, AVI/WMV, AVI/XviD ▪ DivX, DV ▪ DVR-MS, DVR-MS/AC-3 Audio, DVR-MS/MP1 Audio ▪ FLV ▪ M1V, M2TS, M4V ▪ MKV, MKV/DivX, MKV/Full Frame, MKV/MPEG-1, MKV/MPEG-2, MKV/MPEG-4, MKV/XviD ▪ MOV, MP4, MPE ▪ MPEG1, MPEG2, MPEG4, MPG, MTS ▪ QT, RM ▪ TS, TS/TP/M2T ▪ VDR, VOB, WMV, Xvid ▪ JPEG, PNG, GIF, TIF, BMP Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported. Formats Compatible with WD My Cloud App iOS ▪ Photo: jpg, png, gif, tiff, bmp ▪ Video: mov, mp4, m4v ▪ Music: mp3, m4a, aiff, wav Android ▪ Photo: jpg, png, gif, tiff, bmp ▪ Video: Depends on the third party app used to play video on the mobile device ▪ Music: mp3 (support for m4a, wma, wav and aiff added in release 3.1 - requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to find the supported types. My Passport Wireless Pro 55 User Manual

Section	Page
WD Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	3
Table of Contents	4
About Your WD Storage Device	8
Handling Precautions	8
Kit Contents	8
Optional Accessories	8
About the Online Learning Center	9
System Requirements and Browsers	9
Operating Systems	9
Web Browsers	9
Product Components	10
My Passport Wireless Pro (Top View)	10
My Passport Wireless Pro (Back View)	10
Understanding the LEDs and Buttons	12
Power and Battery Status LED	12
My Passport Wireless Pro Power and Battery Status	12
Wi-Fi LED	13
Other LED Behavior	13
Buttons	13
Setting up the Wireless Drive	14
Turning on the Drive	14
Setting up the Drive for the First Time	14
Using a Computer and Web Browser	15
About the Dashboard	18
Using WD My Cloud App on a Mobile Device	18
The Dashboard at a Glance	20
Launching the Dashboard	20
The Dashboard Home Page	20
Information Icons	21
Navigation Icons	22
Viewing Drive Status on the Home Page	22
Capacity	23
Battery	23
Wi-Fi	23
Information	24
Connecting the Drive	25
Connections Overview	25
Making a Direct Wireless Connection	26
Using a Web Browser to Connect Wirelessly	26
Connecting to a Home Wi-Fi Network and the Internet	27
Making the Home Wi-Fi Connection (Internet Access)	27
Removing a Wi-Fi Connection	29
Sharing and Modifying the Wi-Fi Connection	30
Viewing or Changing the Drive’s Advanced Wi-Fi Settings	31
Access Point Settings	31
Loading Content on Your Drive	34
Loading Content using a USB Connection	34
Loading Content using a Wi-Fi Connection	34
Devices on the same network	34
Mobile devices (using WD My Cloud)	35
Using a Compatible Wireless Camera	35
To enable FTP Access	35
Backing up a Computer to the Drive	36
Backing up a Mac Computer	36
Backing up a PC	37
Using WD Backup (Windows Only)	37
Installing WD Backup Software	37
Max SMB Protocol	37
Viewing the Info/Online Help Topics	37
Camera Backups	38
Backing Up Photos and Videos	38
Using an SD™ Card with the Drive	39
Manually Moving / Copying Data from an SD Card	39
Automatically Moving / Copying Data from your SD Card	40
Viewing Content Imported from an SD Card	41
Viewing Content Imported from a USB Drive	41
Viewing Content on an SD Card	41
Viewing Content on a USB Drive	41
Playing/Streaming Videos, Photos	43
Using the Drive as a Media Server	43
Enabling Media Streaming	43
Using the Drive with Plex Media Server	43
Twonky® Server	44
Media Count	44
Accessing Your Content Using Media Players	45
WD Media Players	45
Other Media Players	45
Using the Drive with a DLNA-Enabled Mobile App	45
Using the Battery	46
Improving Battery Life or Performance	46
Charging the Battery	46
Viewing Battery Status When Drive is Off	47
Performing Administrative Functions	48
Changing the Password and Device Name	48
Changing the Language	49
Specifying Types of Access	49
Locking the Drive	50
Rebooting and Shutting Down the Drive	50
Save a Shortcut to My Passport Wireless Pro	50
Resetting Your Drive and Password	51
Manually Resetting the Drive	51
Restoring Factory Settings Using the Dashboard	51
Updating Firmware	53
Viewing the Firmware Version	53
Updating with Available Firmware	54
Performing a Manual Update	54
Getting Support	55
System Reports	55
Diagnostics	56
Product Improvement Program	56
Problems and Solutions	57
Password	57
Name	57
Connections	57
Battery and Performance	58
Drive Format	59
Technical Specifications	60
Compatible Media Formats	62
Regulatory Information	63
Russia Federation	63
Israel	63
Canada	63
US	63
Korea	64