Xerox 1235N Service Guide - Page 36
Printer fault messages, Jam A22, Remove Output Open Cover A, See
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Printer fault messages Code Front panel message Service message A11 Jam A11, Remove Output Open Cover A, See A11-Paper Feed Jam Labels 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the pick and registration rollers. 3. Ensure there are no obstructions in the paper path. 4. Test the registration motor and clutch as described in "Motor and clutch tests" on page 69. Replace the motor or clutch if necessary. 5. Inspect the wiring for the registration clutch and registration motor. 6. Replace the engine controller board. A22 Jam A22, Remove Output Open Cover A, See A22-Feed Path Jam Labels 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the pick and registration rollers. 3. Ensure there are no obstructions in the paper path. 4. Test the registration motor and clutch as described in "Motor and clutch tests" on page 69. Replace the motor or clutch if necessary. 5. Inspect the wiring for the registration clutch and registration motor. 6. Replace the engine controller board. B8 Jam B8 Open Cover B, See Labels B8-Duplex Jam 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit's rollers. 3. Test the duplex motor and clutch as described in "Motor and clutch tests" on page 69. 4. Replace the duplex unit. 5. Replace the engine controller board. B13 Jam B13 Open Area B, See Labels B13-Duplex Inverter Jam 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Inspect and clean the eject rollers behind the fuser unit. 3. Ensure the paper path leading to the duplex unit and the duplex unit's paper path are both clear of obstructions. 4. Inspect the operation of the solenoid activated separator gate the direct the print into the duplex unit. Test the exit solenoid with the "Motor and clutch tests" on page 69. 5. Replace the duplex unit. 6. Replace the engine controller board. 22 Phaser 1235 Network Color Printer