Xerox 750DP 5750 Administrator Guide - Page 109

Troubleshooting the DocuColor

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44-3 Troubleshooting the DocuColor • Reduce unnecessary two-way communication Remote users running Spooler or Downloader, especially with frequent updates, may have a significant effect on DocuColor performance. • Make sure you have adequate disk space on the color server An administrator can print or delete jobs that are in the Printed queue. Consider printing or offloading inactive jobs. If disk space on the color server is frequently low, you can disable the Printed queue (in Server Setup). To move or remove queued jobs, use the Spooler or WebSpooler. When you free up disk space by removing inactive jobs, new jobs are spooled and printed more quickly. An internal hard drive upgrade may be available. Check with your service representative for more information. Troubleshooting the DocuColor Startup diagnostics are described in your service documentation. Contact your authorized service/support center if you see any startup error messages on the DocuColor Control Panel, or if the DocuColor does not reach Idle status. Troubleshooting during Setup from the Control Panel The following section explains some error and alert messages that you may see during DocuColor Setup that might not be self-explanatory. Network Setup messages After this Setup screen: This message: Protocol Setup or Service Setup (Network Setup) You must first enable a network port. Means: At least one network port (Ethernet or Token Ring) Ethernet must be enabled in Port Setup before Protocol Setup or Service Setup.

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4
4-3
Troubleshooting the DocuColor
•
Reduce unnecessary two-way communication
Remote users running Spooler or Downloader, especially with frequent updates, may
have a significant effect on DocuColor performance.
•
Make sure you have adequate disk space on the color server
An administrator can print or delete jobs that are in the Printed queue. Consider print-
ing or offloading inactive jobs. If disk space on the color server is frequently low, you
can disable the Printed queue (in Server Setup).
To move or remove queued jobs, use the Spooler or WebSpooler. When you free up
disk space by removing inactive jobs, new jobs are spooled and printed more quickly.
An internal hard drive upgrade may be available. Check with your service representa-
tive for more information.
Troubleshooting the DocuColor
Startup diagnostics are described in your service documentation. Contact your
authorized service/support center if you see any startup error messages on the
DocuColor Control Panel, or if the DocuColor does not reach Idle status.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages that you may see during
DocuColor Setup that might not be self-explanatory.
Network Setup messages
After this Setup screen:
This message:
Means:
Protocol Setup or Service
Setup (Network Setup)
You must first enable
a network port.
At least one network port (Ethernet or Token Ring)
Ethernet must be enabled in Port Setup before Protocol
Setup or Service Setup.