Xerox M123 Quick Reference Guide - Page 108

Troubleshooting Tables Symptom Recommendation Uneven print • Replace the drum cartridge. • Replace the toner cartridge if the screen message for replacement is displayed. Blurred images • Load fresh paper. • Replace the drum cartridge. • Replace the toner cartridge if the screen message for replacement is displayed. Missing characters • Load fresh paper. • Reinstall the drum cartridge. • Replace the toner cartridge if the screen message for replacement is displayed. Gloss variations (coining) • Check the quality of the documents. • If the document has large areas of solid density, adjust the contrast. Light copies when scanning glossy, shiny, or • Use the document glass instead of the coated documents through the document document feeder. feeder Ghosting • Check the quality of the documents. • If transparencies are used, select [Transparency] in [Paper Type]. The machine automatically adjusts the quality for transparencies. • Feed the document SEF. • Replace the drum cartridge. Washout • Check the quality of the documents. • If the image is lighter near the borders, select a darker image quality setting on the touch screen. • Replace the drum cartridge. Solid density variations • Check the quality of the documents. • Select [Lighten/Darken] on the touch screen. • Replace the drum cartridge. Image loss • When copying a document from a larger paper size to a smaller size, reduce the image to fit onto the smaller paper size. • If you are using A4 (210 × 297 mm/8.5 × 11.0 inches) paper, set a slightly smaller document size (for example, copy 90% instead of 100%), or select [Copy All] on the [Reduce/Enlarge] screen. • Select [Auto Center] in [Margin Shift]. Output does not reflect the selections made • Select [Save] after each selection on the on the touch screen. touch screen, if one exists. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide 107