Xerox m940 User Guide - Page 64

Quality Problems

Get Xerox m940 - WorkCentre Color Inkjet PDF manuals and user guides
UPC - 095205009408
View all Xerox m940 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 64 highlights

QUALITY PROBLEMS Quality Problems Symptom DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/ Printed document is blank • Verify that you have an original on the document glass. Note: Do not disconnect the power cord from the wall outlet, as the WorkCentre requires a small amount of power to prevent the ink in the nozzles from drying. • Print a test print from the Control Panel: • Press Menu/Exit in the display window. • Press the down Navigator button until Maintenance displays. Press the right Navigator button until Print Test Page displays. • Press the Select button. If the test print is good, check the printer cable or the PC. • If the test print is blank, try cleaning the print head: • Press Menu/Exit on the Control Panel. • Press the down Navigator button until Maintenance displays. • Press the right Navigator button until Clean Print Head 1 displays. Press the Select button. • Remove the print heads and clean with a damp cloth. Use a clean cloth, dampened only with water, to gently clean the nozzles (the copper-colored area on the bottom of the print head). When cleaning the color print heads, wipe the nozzles in only one direction so that the colors do not mix. • Press Menu/Exit on the Control Panel. 8 • Press the down Navigator button until Maintenance displays. • Press the right Navigator button until Align Print Head displays. • Press the Select button. U s e r G u i d e 8.4

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
8.4
User Guide
QUALITY PROBLEMS
8
Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors and/
Printed document is blank
Note:
Do not disconnect
the power cord from the
wall outlet, as the
WorkCentre requires a
small amount of power to
prevent the ink in the
nozzles from drying.
•
Verify that you have an original on the document glass.
•
Print a test print from the Control Panel:
•
Press
Menu/Exit
in the display window.
•
Press the down
Navigator
button until Maintenance
displays.
Press the right
Navigator
button until
Print Test
Page
displays.
•
Press the
Select
button. If the test print is good, check the
printer cable or the PC.
•
If the test print is blank, try cleaning the print head:
•
Press
Menu/Exit
on the Control Panel.
•
Press the down
Navigator
button until Maintenance
displays.
•
Press the right
Navigator
button until
Clean Print Head
1
displays.
Press the
Select
button.
•
Remove the print heads and clean with a damp cloth. Use a
clean cloth, dampened only with water, to gently clean the
nozzles (the copper-colored area on the bottom of the print
head).
When cleaning the color print heads, wipe the nozzles in
only one direction so that the colors do not mix.
•
Press
Menu/Exit
on the Control Panel.
•
Press the down
Navigator
button until Maintenance
displays.
•
Press the right
Navigator
button until
Align Print Head
displays.
•
Press the
Select
button.