Xerox m940 User Guide - Page 65

Symptom, Diagnosis and/or Solution

Page 65 highlights

QUALITY PROBLEMS Quality Problems Symptom Light or blurred characters DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/ • You may be using Draft quality. Try selecting a better print mode using the Quality button (Normal, eXpress, Best). • Make sure you are using good quality ink jet paper. Try another type of paper. Glossy paper provides better quality. • If you are printing on photo, transparency, or iron-on paper, you may be printing on the wrong side of the paper. • The print head may need cleaning. If the test print is blank, try cleaning the print head: • Press Menu/Exit on the Control Panel. • Press the down Navigator button until Maintenance displays. • Press the right Navigator button until Clean Print Head 1 displays. Press the Select button. • If not printing on envelopes or card stock, ensure the paper thickness knob on the side of the machine is in the paper position. 8.5 U s e r G u i d e

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User Guide
8.5
QUALITY PROBLEMS
Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors and/
Light or blurred characters
You may be using Draft quality. Try selecting a better print
mode using the Quality button
(Normal, eXpress, Best).
Make sure you are using good quality ink jet paper. Try another
type of paper. Glossy paper provides better quality.
If you are printing on photo, transparency, or iron-on paper, you
may be printing on the wrong side of the paper.
The print head may need cleaning.
If the test print is blank, try
cleaning the print head:
Press
Menu/Exit
on the Control Panel.
Press the down
Navigator
button until Maintenance
displays.
Press the right
Navigator
button until
Clean Print Head
1
displays.
Press the
Select
button.
If not printing on envelopes or card stock, ensure the paper
thickness knob
on the side of the machine is in the paper
position.