Xerox m940 User Guide - Page 65
Symptom, Diagnosis and/or Solution
UPC - 095205009408
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QUALITY PROBLEMS Quality Problems Symptom Light or blurred characters DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/ • You may be using Draft quality. Try selecting a better print mode using the Quality button (Normal, eXpress, Best). • Make sure you are using good quality ink jet paper. Try another type of paper. Glossy paper provides better quality. • If you are printing on photo, transparency, or iron-on paper, you may be printing on the wrong side of the paper. • The print head may need cleaning. If the test print is blank, try cleaning the print head: • Press Menu/Exit on the Control Panel. • Press the down Navigator button until Maintenance displays. • Press the right Navigator button until Clean Print Head 1 displays. Press the Select button. • If not printing on envelopes or card stock, ensure the paper thickness knob on the side of the machine is in the paper position. 8.5 U s e r G u i d e