Xerox m940 User Guide - Page 73

Error Codes

Page 73 highlights

ERROR CODES Error Codes These error codes may appear in the display: Symptom Where Error Occurs Diagnosis and/or Solution *1 Scanner unit Initial motor hardware error. "Shipping Lock is on, unlock to operate" appears in display. • Turn power off. Pull the two release buttons on the sides of the machine toward you and lift the Access Cover. • To prevent damage the WorkCentre scanner chassis is shipped in the locked position. Pull the lock towards you to unlock the chassis. L100 0001 0016 Scanner unit Operation panel unit Scanner unit Motor hardware error. Follow instructions for *1. Unidentified operation panel. Follow instructions for *1. Motor hardware error 2 (Set Document Feeder, M960 only). Follow instructions for *1. 0032 Printer unit Carriage position error. Unplug and plug in. If this fails, call service. E701 E713 E731 Copy unit Scanner unit Copy unit Image processing hardware error. Unplug and plug in. If this fails, call service. CCD hardware unit. Unplug and plug in. If this fails, call service. 8 Flash memory error. Unplug and plug in. If this fails, call service. F502 Scanner unit Lamp hardware error. Unplug and plug in. If this fails, call service. F900 RDY-Bus communication RDY-Bus communication error. Unplug and plug in. If this fails, call service. U s e r G u i d e 8.13

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8.13
User Guide
ERROR CODES
8
Error Codes
These error codes may appear in the display:
Symptom
Where Error Occurs
Diagnosis and/or Solution
*1
Scanner unit
Initial motor hardware error.
"Shipping Lock is on,
unlock to operate" appears in display.
Turn power off.
Pull the two release buttons on
the sides of the machine toward you and lift the
Access Cover.
To prevent damage the WorkCentre scanner
chassis is shipped in the locked position.
Pull the
lock towards you to unlock the chassis.
L100
Scanner unit
Motor hardware error.
Follow instructions for *1.
0001
Operation panel unit
Unidentified operation panel. Follow instructions for
*1.
0016
Scanner unit
Motor hardware error 2 (Set Document Feeder, M960
only). Follow instructions for *1.
0032
Printer unit
Carriage position error.
Unplug and plug in.
If this
fails, call service.
E701
Copy unit
Image processing hardware error. Unplug and plug in.
If this fails, call service.
E713
Scanner unit
CCD hardware unit. Unplug and plug in.
If this fails,
call service.
E731
Copy unit
Flash memory error. Unplug and plug in.
If this fails,
call service.
F502
Scanner unit
Lamp hardware error. Unplug and plug in.
If this fails,
call service.
F900
RDY-Bus communication
RDY-Bus communication error. Unplug and plug in.
If
this fails, call service.