Xerox m940 User Guide - Page 66

QUALITY PROBLEMS Quality Problems Symptom DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/ Printed image is too small or off the edge of the media • Select Full Image from Reduce/Enlarge button. • Change the document margins in the application that you are using. • Ensure you have selected the correct Paper Size from the Paper Setup button. Smudged or dark characters • Try another type of paper. Ensure the paper is flat and unwrinkled. • Ensure the paper thickness knob on the right side of the WorkCentre is in the envelope position. • Let ink dry before handling the paper. Vertical straight lines are broken or jagged in tables, borders, and graphs • The print heads may be mis-aligned. • Press Menu/Exit on the Control Panel. • Press the down Navigator button until Maintenance displays. • Press the right Navigator button until Align Print Head displays. • Press the Select button. Printed color is significantly different from screen colors • The print head may need cleaning. Clean the print head using the Clean function found on the Control Panel under Main Menu>Maintenance>Clean Print Head 1. For more information see the section "Cleaning the Print Head," found in the Maintenance chapter of this guide. Black and white is printing instead of color printing • The copy settings may be incorrect. Check that it is not set to Color is not set on the control panel. 8.6 U s e r G u i d e