Home » ZyXEL Manuals » Networking » ZyXEL PLA4231 » Manual Viewer

ZyXEL PLA4231 User Guide - Page 100

Wireless Connection Problems

Add to My Manuals
Save this manual to your list of manuals

Page 100 highlights

Chapter 14 LEDs and Troubleshooting • If that does not work, try again with both devices connected to a power strip next to each other. If they now connect, then the devices were not on the same electrical circuit before. The POWER lights on both devices blink, then many lights blink and the HomePlug light blinks red. Do not worry, the connection process is proceeding normally. The POWER lights on both devices finished blinking, but only one device's HomePlug light is on. One device may have connected to a third powerline device. To check device A is connected to device B and not another device, disconnect device B from its power source. Device A's HomePlug ( ) light will turn off if the connection is with Device B. Press the RESET/ENCRYPT button on both devices for 5 to 8 seconds, then try to reconnect, pressing the RESET/ENCRYPT button for 0.5 to 3 seconds on both devices. I pressed the RESET/ENCRYPT button for 5 to 8 seconds, but the HomePlug light is still on. The HomePlug light is on, indicating it is still connected to another powerline device. Try again, pressing the RESET/ENCRYPT button for 5 to 8 seconds. 14.6 Wireless Connection Problems I cannot access the PLA4231 or ping any computer from the WLAN. 1 Make sure the wireless LAN is enabled on the PLA4231. 2 Make sure the wireless adapter installed on your computer is working properly. 3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the PLA4231. 4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the PLA4231. 5 Check that both the PLA4231 and your computer (with a wireless adapter installed) are using the same wireless and wireless security settings. 100 PLA4231 User's Guide

Section	Page
PLA4231	1
Table of Contents	3
Introduction	7
Introducing the PLA4231	9
1.1 Overview	9
1.2 Expand Your Network with the PLA4231	9
1.3 Ways to Manage the PLA4231	10
1.4 Good Habits for Managing the PLA4231	10
1.5 Powerline Security	10
1.5.1 Powerline Passwords	11
1.5.2 Setting Up Powerline Security	11
1.6 Multiple Networks	12
1.7 Resetting the PLA4231	12
1.7.1 Procedure to Use the Reset Button	12
The WPS Button	13
2.1 WPS Overview	13
2.2 How to Use the WPS Button	13
The RESET/ENCRYPT Button	15
3.1 RESET/ENCRYPT Button Overview	15
3.2 Set Up a HomePlug AV Network with ENCRYPT	15
3.3 Setting Up Multiple Networks	17
3.4 RESET/ENCRYPT Button Behavior	19
Configuration Utility	21
Installing the Powerline Configuration Utility	23
4.1 Overview of the Installation Process	23
4.2 Installing the Utility	23
Using the Powerline Configuration Utility	27
5.1 Overview	27
5.1.1 Powerline Network Security	27
5.1.2 Device Access Key (DAK)	28
5.2 Starting the Configuration Utility	28
5.3 Configuration Screen	29
5.4 Firmware Screen	30
5.5 Network Info Screen	31
5.6 Advanced Screen	32
5.7 About Screen	35
Powerline Network Setup Tutorial	37
6.1 Overview	37
6.2 Important Terms	37
6.3 Accessing Your Powerline Adapter	38
6.4 Adding a Powerline Adapter	39
6.5 Setting Up a New Network with a New Adapter	40
6.6 Splitting a Network into Two Networks	42
6.7 Troubleshooting	44
Web Configurator	47
Introducing the Web Configurator	49
7.1 Overview	49
7.2 Accessing the Web Configurator	49
7.2.1 Login Screen	49
7.2.2 Password Screen	51
7.3 Navigating the Web Configurator	52
7.3.1 Title Bar	53
7.3.2 Navigation Panel	53
7.3.3 Main Window	54
Dashboard	55
8.1 The Dashboard Screen	55
Monitor	59
9.1 Overview	59
9.2 What You Can Do	59
9.3 Log	59
9.4 Packet Statistics	60
9.5 WLAN Station Status	61
Wireless LAN	63
10.1 Overview	63
10.2 What You Can Do	63
10.3 What You Should Know	64
10.3.1 Wireless Security Overview	64
10.4 General Wireless LAN Screen	66
10.5 Wireless Security	67
10.5.1 No Security	67
10.5.2 WEP Encryption	68
10.5.3 WPA-PSK/WPA2-PSK	70
10.6 MAC Filter	71
10.7 Wireless LAN Advanced Screen	73
10.8 Quality of Service (QoS) Screen	73
10.9 WPS Screen	74
10.10 WPS Station Screen	76
10.11 Scheduling Screen	76
LAN	79
11.1 Overview	79
11.2 What You Can Do	79
11.3 What You Need To Know	79
11.3.1 LAN TCP/IP	80
11.3.2 IP Alias	80
11.4 LAN IP Screen	80
11.5 IP Alias Screen	81
HomePlug	83
12.1 Overview	83
12.2 What You Can Do	83
12.3 HomePlug Screen	83
Maintenance	87
13.1 Overview	87
13.2 What You Can Do	87
13.3 General Screen	87
13.4 Password Screen	88
13.5 Time Setting Screen	88
13.6 Firmware Upgrade Screen	90
13.7 Configuration Backup/Restore Screen	92
13.8 Restart Screen	93
13.9 Language Screen	93
LEDs and Troubleshooting	95
14.1 LEDs	95
14.2 Power and Light Problems	96
14.3 Configuration Utility Problems	98
14.4 Powerline Problems	98
14.5 RESET/ENCRYPT Button Problems	99
14.6 Wireless Connection Problems	100
14.7 PLA4231 Access and Login Problems	101
Pop-up Windows, JavaScript and Java Permissions	105
Legal Information	115

Match case Limit results 1 per page

Chapter 14 LEDs and Troubleshooting

PLA4231 User’s Guide

100

•

If that does not work, try again with both devices connected to a power strip next to each other.

If they now connect, then the devices were not on the same electrical circuit before.

The POWER lights on both devices blink, then many lights blink and the HomePlug light blinks

red.

Do not worry, the connection process is proceeding normally.

The POWER lights on both devices finished blinking, but only one device’s HomePlug light is

on.

One device may have connected to a third powerline device. To check device A is connected to

device B and not another device, disconnect device B from its power source. Device A’s HomePlug

(

) light will turn off if the connection is with Device B. Press the

RESET/ENCRYPT

button on

both devices for 5 to 8 seconds, then try to reconnect, pressing the

RESET/ENCRYPT

button for

0.5 to 3 seconds on both devices.

I pressed the RESET/ENCRYPT button for 5 to 8 seconds, but the HomePlug light is still on.

The HomePlug light is on, indicating it is still connected to another powerline device. Try again,

pressing the

RESET/ENCRYPT

button for 5 to 8 seconds.

14.6

Wireless Connection Problems

I cannot access the PLA4231 or ping any computer from the WLAN.

Make sure the wireless LAN is enabled on the PLA4231.

Make sure the wireless adapter installed on your computer is working properly.

Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports

the same wireless standard as the PLA4231.

Make sure your computer (with a wireless adapter installed) is within the transmission range of the

PLA4231.

Check that both the PLA4231 and your computer (with a wireless adapter installed) are using the

same wireless and wireless security settings.