2014 Chevrolet Silverado 3500 HD Crew Cab Owner Manual
2014 Chevrolet Silverado 3500 HD Crew Cab Manual
2014 Chevrolet Silverado 3500 HD Crew Cab manual content summary:
- 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 1
2014 Chevrolet Silverado 2500HD and 3500HD Owner Manual M In Brief ...1-1 Instrument Panel ...1-2 Initial Drive Information ...1-7 Vehicle Systems ...9-56 Cruise Control ...9-59 Object Detection Systems ...9-62 Fuel ...9-68 Towing ...9-73 Conversions and Add-Ons ...9-96 Vehicle Care ...10-1 General - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 2
2014 Chevrolet Silverado 2500HD and 3500HD Owner Manual M Jump Starting ...10-84 Towing ...10-89 Appearance Care ...10-93 Service and Maintenance ...11-1 General Information ...11-1 Maintenance Schedule ...11-3 Special Application Services ...11-8 Additional Maintenance and Care ...11-9 Recommended - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 3
for Chevrolet Motor Division wherever it appears in this manual. If the vehicle has the Duramax® diesel engine, see the Duramax diesel supplement in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, SILVERADO, and Z71 are trademarks and/or service marks - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 4
or vehicle damage. This would not be covered by the vehicle's warranty. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information. Changer - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 5
v j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure g : Outside Power Foldaway Mirrors O : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor _ : Tow/Haul Mode d : Traction Control/StabiliTrak® M : Windshield Washer Fluid - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 6
vi Introduction 2 NOTES - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 7
In Brief 1-1 1-28 1-28 1-29 1-29 1-30 1-30 1-30 In Brief Instrument Panel Instrument Panel (Base/Uplevel Version) ...1-2 Instrument Panel (Premium Version) ...1-5 Initial Drive Information Initial Drive Information ...1-7 Remote Keyless Entry (RKE) System ...1-7 Remote Vehicle Start ...1-8 Door - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 8
1-2 In Brief Instrument Panel Instrument Panel (Base/Uplevel Version) - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 9
Manual Mode on page 9-36. J. G. Infotainment on page 7-1. H. Instrument Panel Storage on page 4-1. I. Integrated Trailer Brake Controller (If Equipped). See Trailer Towing 23. Exhaust Brake (If Equipped). See "Brakes" in the Duramax diesel supplement. V. Power Outlets on page 5-9. M. Parking Brake - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 10
8-4 (If Equipped). Dual Automatic Climate Control System on page 8-5 (If Equipped). X. Power Take Off (PTO) Control (If Equipped). See Power Take Off (PTO) in the Duramax diesel supplement. Y. Passenger Airbag Off Control (If Equipped). See Airbag On-Off Switch on page 3-29. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 11
In Brief 1-5 Instrument Panel (Premium Version) - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 12
Flashers on page 6-5 (Out of View). E. Shift Lever. See Automatic Transmission on page 9-32. Range Selection Mode (If Equipped). See Manual Mode on page 9-36. F. Tow/Haul Mode on page 9-37 (If Equipped). K. Dome Lamps on page 6-7. L. M. Data Link Connector (DLC) (Out of View). See Malfunction - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 13
If Equipped). Exhaust Brake (If Equipped). See "Brakes" in the Duramax diesel supplement. W. Passenger Airbag Off Control (If Equipped). See Airbag On to each of the features which can be found later in this owner manual. Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 14
. From outside, use the Remote Keyless Entry (RKE) transmitter or the key in the driver door. From inside, use the power door locks or the manual door locks. To lock or unlock the door with the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 15
on page 9-27. See Door Locks on page 2-6 and Power Door Locks on page 2-7. Windows Manual Windows Turn the hand crank on each door to manually raise or lower the manual windows. If equipped, the power sliding rear window works when the ignition has been turned to ACC/ACCESSORY or ON/RUN, or when - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 16
Seats Power Seats Press the switch to open the window. Pull the switch to close the window. . The power sliding rear window cannot be operated manually. To adjust a power seat, if equipped: To adjust the seat: 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 17
or bottom of the control. See Lumbar Adjustment on page 3-5. Reclining Seatbacks Manual Reclining Seatbacks To adjust the power lumbar support, if equipped: . If equipped, increase or decrease manual lumbar support by turning the knob forward or rearward. See Lumbar Adjustment on page 3-5. . On - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 18
1-12 In Brief Power Reclining Seatbacks 2. Move the seatback to the desired position, and then release the lever to lock the seatback in place. 3. Push and pull on the seatback to make sure it is locked. To return the seatback to the upright position: 1. Lift the lever fully without applying - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 19
In Brief 1-13 Heated and Ventilated Seats J: Press to heat the seat and seatback. Press the button once for the highest setting. With each press of the button, the seat will change to the next lower setting, and then to the off setting. The lights indicate three for the highest setting and one - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 20
1-14 In Brief Exterior Mirrors Power Mirrors Passenger Sensing System The passenger sensing system, if equipped, turns off the front outboard passenger frontal airbag under certain conditions. No other airbag is affected by the passenger sensing system. If the vehicle has one of the indicators - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 21
page 2-15. The mirrors may also include a memory function that works with the memory seats. See Memory Seats on page 3-8. Crew Manually fold the mirrors inward to prevent damage when going through an automatic car wash. See Folding Mirrors on page 2-15. Trailer-Tow Mirrors If the vehicle has towing - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 22
feature comes on when the vehicle is started. See Automatic Dimming Rearview Mirror on page 2-17. Manually pull out the mirror head to extend it for better visibility when towing a trailer. See Trailer-Tow Mirrors on page 2-13. Heated Mirrors For vehicles with heated mirrors: Press 1 to heat the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 23
all the doors are closed. Turn the instrument panel brightness knob located below the dome lamp override button, clockwise to the farthest position to manually turn on the dome lamps. The dome lamps remain on until the knob is turned counterclockwise. Dome Lamp Override The dome lamp override button - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 24
to the off position again to turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position will only work when the vehicle is shifted into P (Park). AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, roof marker lamps (if - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 25
In Brief See: . 1-19 Windshield Wiper/Washer 6: Exterior Lamp Controls on page 6-1 Daytime Running Lamps (DRL) on page 6-3 Fog Lamps on page 6-6 The front wiper control is located on the turn and lane-change lever. The windshield wipers are controlled by turning the band with z on it. Turn the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 26
1-20 In Brief Climate Controls These systems control the heating, cooling, and ventilation. Climate Control System (With Air Conditioning) A. Fan Control B. Temperature Control C. Air Delivery Mode Control D. Air Conditioning E. Outside Air F. Air Recirculation G. Rear Window Defogger - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 27
In Brief Climate Control System (With Heater Only) 1-21 A. Fan Control B. Temperature Control C. Air Delivery Mode Control See Climate Control Systems (with Air Conditioning) on page 8-1 or Climate Control Systems (with Heater Only) on page 8-4. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 28
are available. 2. Press the plus/minus buttons on the shift lever to select the desired range of gears for current driving conditions. See Manual Mode on page 9-36. K. Air Conditioning See Climate Control Systems (with Air Conditioning) on page 8-1 or Climate Control Systems (with Heater Only) on - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 29
Mode can be used. Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9-37. Manual Transfer Case Electronic Transfer Case 1-23 Four-Wheel Drive If the vehicle has Four-Wheel Drive, you can send the engine's driving power to all - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 30
on snowy or icy roads or in most off-road situations. N (Neutral): Shift the transfer case to Neutral only when towing the vehicle. See Recreational Vehicle Towing on page 10-89 or Trailer Towing on page 9-76. 4 n (Four-Wheel-Drive Low): This setting sends maximum power to all four wheels. You might - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 31
In Brief 1-25 Vehicle Features Radio(s) f : Turn to manually select radio stations or press to set the bass or treble. © SEEK or stations. 4: ¨ SEEK: Seek or scan Press to switch the display between the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 32
the time or date, turn f clockwise or counter-clockwise. For detailed instructions on setting the clock for the vehicle's specific audio system, see Clock and in digital-quality sound. A fee is required to receive the SiriusXM service. For more information, refer to: . For vehicles with a Rear Seat - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 33
. The Bluetooth-enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, see www.gm.com/bluetooth and Bluetooth on page 7-49. b / g : Press to silence the vehicle speakers only. Press again - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 34
vehicle has a navigation system, there is a separate infotainment manual that includes information on the radio, audio players, and navigation . After a destination has been set, the system provides turn-by-turn instructions for reaching the destination. In addition, the system can help locate a - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 35
In Brief 1-29 3 : Press to display the odometer, trip odometer, fuel range, average economy, fuel used, timer, instantaneous economy and Active Fuel Management® indicator, and transmission temperature. The compass and outside air temperature will also be shown in the display. The temperature will - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 36
three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices. Read the instructions completely before attempting to program the transmitter. Because of the steps On vehicles with a sunroof, the sunroof only operates when the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 37
Accessory Power (RAP) on page 9-27. Vent: From the closed position, press the rear of the passenger side switch (B) to vent the sunroof. Manual-Open/Manual-Close: To open the sunroof, press and hold the rear of the driver side switch (A) until the sunroof reaches the desired position. Press and hold - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 38
closed. The sunroof also has a sunshade that you can pull forward to block the rays of the sun. The sunshade must be opened and closed manually. If an object is in the path of the sunroof while it is closing, the anti-pinch feature will detect the object and stop the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 39
In Brief The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 40
the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the 1-888-889-2438 Canada: 1-800-268-6800 New Chevrolet owners are automatically enrolled in the Roadside Assistance Program. Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 14-1. . - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 41
...Delayed Locking ...Automatic Door Locks ...Lockout Protection ...Safety Locks ...2-1 2-2 2-2 2-4 2-6 2-7 2-7 2-7 2-7 2-8 Exterior Mirrors Convex Mirrors ...Manual Mirrors ...Trailer-Tow Mirrors ...Power Mirrors ...Folding Mirrors ...Heated Mirrors ...Park Tilt Mirrors ...2-13 2-13 2-13 2-14 2-15 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 42
Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service. With Remote Start (without Remote Start - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 43
system. See Vehicle Alarm System on page 2-10. 2-3 RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work. Q (Lock): doors. Press to lock all the If enabled through the Driver Information Center (DIC), the turn signal lamps flash once to indicate locking has - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 44
will shut off when the key is turned to ON/RUN. If the vehicle does not have an automatic climate control system, during remote start, manually turn the heated seats on and off. See Heated and Ventilated Front Seats on page 3-9. Carefully insert the tool into the notch located along the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 45
Keys, Doors, and Windows Laws in some communities may restrict the use of remote starters. For example, some laws may require a person using the remote start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of vehicles. Do not use the remote - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 46
vehicle. From outside, use the Remote Keyless Entry (RKE) transmitter or the key in the driver door. From inside, use the power door locks or manual door locks. To lock or unlock the door with the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 47
Keys, Doors, and Windows 2-7 Power Door Locks Pressing the power lock switch twice will override the delayed locking feature and immediately lock all the doors. This feature will not operate if the key is in the ignition. This feature can be programmed using the Driver Information Center (DIC). - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 48
2-8 Keys, Doors, and Windows If the passenger side power door lock switch is pressed when the front passenger door is open and the key is in the ignition, all of the doors will lock and then the front passenger door will unlock. Doors Rear Doors (Extended Cab) Safety Locks The vehicle has rear - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 49
Keys, Doors, and Windows 2-9 Tailgate { Warning It is extremely dangerous to ride on the tailgate, even when the vehicle is operated at low speeds. People riding on the tailgate can easily lose their balance and fall in response to vehicle maneuvers. Falling from a moving vehicle may result in - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 50
2-10 Keys, Doors, and Windows 2. With the tailgate about halfway open, lift the right edge of the tailgate from the lower pivot. On vehicles with the tailgate assist feature, raise the tailgate nearly all the way to the closed position prior to removing the left edge. 3. Move the tailgate to the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 51
Reach in through the window, unlock the door with the manual door lock, and open the door. This should set off the headlamps flash, check to see if the horn works. The horn fuse may be blown. To replace headlamps do not flash, see your dealer for service. If you do not want to activate the theft - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 52
You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, turn the key to LOCK/OFF, and remove - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 53
damage your PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key curved so more can be seen from the driver seat. Trailer-Tow Mirrors Manual Mirrors If equipped, adjust manual mirrors by moving the mirror up and down or left to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 54
to see more from the driver seat. The convex mirror can be adjusted manually to the driver preferred position for better vision. The mirror may have a change. Power Mirrors The mirrors may also include a memory function that works with the memory seats. See Memory Seats on page 3-8 for more - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 55
2-15 Folding Mirrors The mirrors may also include a memory function that works with the memory seats. See Memory Seats on page 3-8 for more . The mirrors are accidentally obstructed while folding. They are accidentally manually folded/unfolded. The mirrors will not stay in the unfolded position. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 56
Push the mirror outward, to return to its original position. Manually fold the mirrors inward to prevent damage when going through an the mirrors. If the vehicle has towing mirrors, only the upper glass of the mirror is heated. The lower convex part of the towing mirrors is not heated. See "Rear - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 57
adjust the inside rearview mirror, hold the rearview mirror in the center and move it to view the area behind the vehicle. For vehicles with a manual rearview mirror, push the tab forward for daytime use and pull it rearward for nighttime use to avoid glare from the headlamps from behind. Vehicles - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 58
Turn the hand crank on each door to manually raise or lower the manual windows. Crew Cab Premium Trim Shown, Other Models Similar The driver door has a switch to control all windows. Each passenger door has a switch to control that window. The power windows only work when the ignition is in ON/RUN - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 59
on the switch will come on when the lockout feature is engaged, and will go off when disengaged. If equipped, the power sliding rear window works when the ignition has been turned to ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 60
close the sunroof. The sunroof also has a roller sunshade that can be used to block the rays of the sun. The roller sunshade can be manually operated with the sunroof in an open or Pull the sun visor down to block glare. If equipped, detach the sun visor from the center - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 61
remove grease from the sunroof. 2-21 Vent: From the closed position, press the rear of the passenger side switch (B) to vent the sunroof. Manual-Open/Manual-Close: To open the sunroof, press and hold the rear of the driver side switch (A) until the sunroof reaches the desired position. Press and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 62
2-22 Keys, Doors, and Windows If an object is in the path of the sunroof while it is closing, the anti-pinch feature will detect the object and stop the sunroof. Dirt and debris may collect on the sunroof seal or in the track. This could cause an issue with sunroof operation or noise. It could - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 63
Does an Airbag Restrain? ...3-27 What Will You See after an Airbag Inflates? ...3-28 Airbag On-Off Switch ...3-29 Passenger Sensing System ...3-32 Servicing the Airbag-Equipped Vehicle ...3-36 Rear Seats Rear Seats (Extended Cab Full Bench) ...3-11 Rear Seats (All Split Bench) ...3-11 Safety Belts - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 64
3-2 Seats and Restraints Head Restraints Front Seats The front seats have adjustable head restraints in the outboard seating positions. { Warning With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 65
Seats and Restraints Rear Seats The rear seat has adjustable headrests in the outboard seating positions. The height of the headrest can be adjusted. Pull the headrest up to raise it. To lower the headrest, push down on the headrest. Rear outboard headrests are not designed to be removed. 3-3 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 66
3-4 Seats and Restraints { Warning If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. Bench Seat To adjust the seat: 1. Move the lever to the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 67
seatback, see "Power Reclining Seatbacks" under Reclining Seatbacks on page 3-6. Lumbar Adjustment Manual Lumbar Center Seat If equipped, the center front seatback doubles as an armrest or down. If equipped, increase or decrease manual lumbar support by turning the knob forward or rearward. . . - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 68
the safety belts cannot do their job. To adjust the power lumbar support, if equipped: . On vehicles with two-way lumbar, press and hold the top or hold the front or rear of the control to increase or decrease lumbar support. To The shoulder belt will not be against your body. Instead, it - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 69
Seats and Restraints Manual Reclining Seatbacks To adjust a manual seatback: 1. Lift the lever. The seatback will automatically fold forward. 2. To recline, move the seatback rearward to the desired position, then release the lever to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 70
3-8 Seats and Restraints Storing Memory Positions To save into memory: 1. Adjust the driver seat, seatback recliner, both outside mirrors, and the throttle and brake pedals, if equipped. See Power Mirrors on page 2-14 and Adjustable Throttle and Brake Pedal on page 9-23. Not all mirrors and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 71
Seats and Restraints appropriate manual control for the memory item that is not recalling for two seconds. Try recalling the memory position again by pressing the appropriate memory button. If the memory position is still not recalling, see your dealer for service. Easy Exit Driver Seat This feature - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 72
3-10 Seats and Restraints Press the button once for the highest setting. With each press of the button, the seat will change to the next lower setting, and then to the off setting. The lights indicate three for the highest setting and one for the lowest. The passenger seat may take longer to heat - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 73
Seats and Restraints 3-11 Rear Seats Rear Seats (Extended Cab Full Bench) Folding the Rear Seat Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 74
pull the seat cushion down. Make sure the safety belts are not twisted or caught in the seat cushion. Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. Warning (Continued) are more likely to be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 75
Seats and Restraints Why Safety Belts Work safety belts. That is why wearing safety belts has airbags, why should I have to wear safety belts? A: Airbags are supplemental systems only; so they work with safety belts - not instead of them. Whether or not an airbag is provided, all occupants still - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 76
belt except for the center front passenger position (if equipped), which has a lap belt. See Lap Belt on page 3-19 for more information. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 77
Seats and Restraints 2. Pick up the latch plate and pull the belt across you. Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. If the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 78
3-16 Seats and Restraints Shoulder Belt Height Adjuster The vehicle has a shoulder belt height adjuster for the driver and right front passenger. Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 79
You can move the adjuster up just by pushing up on the shoulder belt guide. After you move the adjuster to where you want it, try to move help tighten the safety belts in a side crash or a rollover event. Pretensioners work only once. If the pretensioners activate in a crash, they will need to be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 80
sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. { Warning A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 81
and store the comfort guide, squeeze the belt edges together so that the safety belt can be removed from the guide. Slide the guide onto the storage clip is wearing them properly. Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 82
attach it to the regular safety belt. For more information, see the instruction sheet that comes with the extender. To make the belt longer, tilt safety belts, buckles, latch plates, retractors, and anchorages are all working properly. Look for any other loose or damaged safety belt system parts - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 83
, get a new one right away. Make sure the safety belt reminder light is working. See Safety Belt Reminders on page 5-16. Keep safety belts clean and dry. in a crash. To help make sure the safety belt systems are working properly after a crash, have them inspected and any necessary replacements made - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 84
can be severely injured or killed in a crash if you are not wearing your safety belt - even if you have airbags. Airbags are designed to work with safety belts, but do not replace them. Also, airbags are not designed to deploy in every crash. In some crashes safety belts are your - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 85
panel cluster, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5-17 for more information. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 86
3-24 Seats and Restraints Where Are the Airbags? The driver airbag is in the middle of the steering wheel. The right front passenger airbag is in the instrument panel on the passenger side. Driver Side Shown, Passenger Side Similar If the vehicle has seat‐mounted side impact airbags for the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 87
Seats and Restraints Warning (Continued) that person causing severe injury or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 88
3-26 Seats and Restraints Frontal airbags are not intended to inflate during vehicle rollovers, rear impacts, or in many side impacts. If the GVWR (Gross Vehicle Weight Rating) of your vehicle is 3 855 kg (8,500 lb) or above, the vehicle has single stage airbags. If the GVWR is below 3 855 kg (8, - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 89
Seats and Restraints the system's designed threshold level. The threshold level can vary with specific vehicle design. Roof-rail airbags are not intended to inflate in rear impacts. A seat-mounted side impact airbag is intended to deploy on the side of the vehicle that is struck. Both roof-rail - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 90
for those features. { Warning When an airbag inflates, there may be dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 91
engine after a crash has occurred... 3-29 other parts. The service manual for the vehicle covers the need to replace other parts. The qualified technicians work on the airbag systems. Improper service can mean that an airbag system will not work properly. See your dealer for service. United - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 92
3-30 Seats and Restraints Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: . . If the vehicle does not have an airbag off switch, it may have a passenger sensing system. See Passenger Sensing System on page 3-32. This switch should only be turned to the off position if - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 93
. See Airbag On-Off Light on page 5-17. 3-31 Warning (Continued) To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5-17 for more information, including important safety information. United States { Warning If the airbag readiness - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 94
3-32 Seats and Restraints To turn the right front passenger airbag on again, insert the ignition key into the switch, push in, and move the switch to the on position. The right front passenger frontal airbag is now enabled (may inflate). See Airbag On-Off Light on page 5-17 for more information. In - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 95
side impact airbags (if equipped), and the roof-rail airbags (if equipped) are not affected by the passenger sensing system. The passenger sensing system works with sensors that are part of the right front passenger seat and safety belt. The sensors are designed to detect the presence of a properly - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 96
system. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5-17 for more off of the seat for a period of time. Or, if there is a critical problem with the airbag system or the passenger sensing system. . . . If the On Indicator - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 97
Seats and Restraints 4. Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints (Center Front Seat Position) on page 3-58 or Securing Child Restraints (Right Front Seat Position) on page 3-58 or Securing Child - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 98
how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and the airbag system. To purchase a service manual, see Service Publications Ordering Information on page - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 99
of the airbag system. Be sure to follow proper service procedures, and make sure the person performing work for you is qualified to do so. Adding Equipment are in Step Two of the Customer Satisfaction Procedure in this manual. See Customer Satisfaction Procedure on page 13-1. If the vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 100
manual have information about the location of the airbag sensors, sensing and diagnostic module and airbag wiring. Where Are the Airbags? on page 3-24. See your dealer for service. Q: What if I added a snow plow? Will it keep the airbags from working properly? A: We have designed our airbag systems - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 101
work properly. Have the vehicle serviced right away. See Airbag Readiness Light on page 5-17. 3-39 Child Restraints Older Children The manufacturer instructions . If no, try using the rear safety belt comfort guide. See "Rear Safety Belt Comfort Guides" under Lap-Shoulder Belt on page 3-14. If the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 102
never be worn over the abdomen, which could cause severe or even fatal internal injuries in a crash. Also see "Rear Safety Belt Comfort Guides" under Lap-Shoulder Belt on page 3-14. According to accident statistics, children and infants are safer when properly restrained in a child { Warning Never - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 103
Seats and Restraints Warning (Continued) belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest. 3-41 Infants and Young Children Everyone in a vehicle needs protection! This - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 104
3-42 Seats and Restraints Warning (Continued) Warning (Continued) child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is also better to secure a forward-facing child restraint in a rear seat. If you must secure a forward-facing child restraint in the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 105
Seats and Restraints The restraint manufacturer instructions that come with the restraint state the weight and { Warning To reduce the risk of neck and head injury during a crash, infants need complete support. In a crash, if an infant is in a rear-facing child restraint, the crash forces can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 106
. Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system, following the instructions that came with that child restraint and the instructions in this manual. To help reduce the chance of injury, the child restraint must be secured in the vehicle. Child - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 107
that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement copy from the manufacturer. Keep in mind that an unsecured child restraint can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 108
it will go. It is better to secure the child restraint in a rear seat. When securing a child restraint in a rear seating position, study the instructions that came with your child restraint to make sure it is compatible with this vehicle. Child restraints and booster seats vary considerably in size - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 109
properly installed using the anchors, or use the vehicle's safety belts to secure the restraint, following the instructions that came with that restraint, and also the instructions in this manual. When installing a child restraint with a top tether, you must also use either the lower anchors or the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 110
the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. Top Tether Anchor Lower Anchor and Top Tether Anchor Locations A top tether (A, C) anchors the top of the child restraint - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 111
Seats and Restraints 3-49 For regular cab models, there is an anchor symbol on the covers to assist you in locating the top tether anchors. Regular Cab - Three-Passenger Front Seat Crew and Extended Cab Rear Seat i (Top Tether Anchor): i (Top Tether Anchor): Seating positions with top tether - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 112
secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached. Crew Cab Shown, Extended Cab Similar For crew and extended cab - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 113
restraint properly using the anchors, or use the vehicle safety belts to secure the restraint, following the instructions that came with the child restraint and the instructions in this manual. { Warning Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 114
tether be attached, attach and tighten the top tether to the top tether anchor, if your vehicle has one. Refer to the child restraint instructions and the following steps: 1.1. Pull the passenger seatback forward by pulling the recliner handle upward to access the top tether anchor. See Reclining - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 115
anchors, secure the child restraint with the top tether and the safety belts. Refer to your child restraint manufacturer instructions and the instructions in this manual. 1.1. Find the lower anchors for the desired seating position. 1.2. Put the child restraint on the seat. 1.3. Attach and tighten - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 116
3-54 Seats and Restraints restraint post, and under the center shoulder belt (C). C. Attach the top tether (B) to the top tether anchor (loop) (D) at the center rear seating position. 2.3. When using a child restraint with a top tether in the rear passenger position: A. B. Raise the headrest or - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 117
or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. { death in a crash. To help make sure the LATCH system is working properly after a crash, see your dealer to have the system inspected and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 118
2. Pick up the latch plate, and run the lap and shoulder portions of the vehicle's safety belt through or around the restraint. The child restraint instructions will show you how. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. If - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 119
Seats and Restraints 3-57 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3-47 for more information. 7. Before placing a child - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 120
3-58 Seats and Restraints Securing Child Restraints (Center Front Seat Position) Securing Child Restraints (Right Front Seat Position) With Passenger Sensing System This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint on - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 121
tether, and that the tether be attached. You will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 3-59 1. Move the seat as far back as it will go before securing the forward-facing child restraint. When - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 122
3-60 Seats and Restraints 4. Push the latch plate into the buckle until it clicks. Position the release button so that the safety belt could be quickly unbuckled if necessary. 5. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, the belt can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 123
Seats and Restraints 7. If the vehicle does not have a rear seat and the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3-47 for more information. 8. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 124
off. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5-17 for more information or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 125
Pick up the latch plate, and run the lap and shoulder portions of the vehicle's safety belt through or around the restraint. The child restraint instructions will show you how. 3-63 4. Push the latch plate into the buckle until it clicks. Position the release button so that the safety belt could - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 126
Seats and Restraints 7. If your vehicle does not have a rear seat and your child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3-47. 8. Before placing a child - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 127
3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle's safety belt through or around the restraint. The child restraint instructions will show you how. 4. Push the latch plate into the buckle until it clicks. Make sure the release button is positioned so you would be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 128
3-66 Seats and Restraints 7. If your child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3-47 for more information. 8. Before placing a child - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 129
Storage 4-1 Storage Storage Compartments Instrument Panel Storage ...Glove Box ...Cupholders ...Armrest Storage ...Center Console Storage ...4-1 4-1 4-1 4-1 4-2 Storage Compartments Instrument Panel Storage For vehicles equipped with an instrument panel storage area, it is located above the glove - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 130
4-2 Storage Center Console Storage Vehicles with an upper and lower center console storage area have cupholders included. Pull the lever (A) up to access the upper storage area. Raise the upper storage bin, then pull the lever (B) up to access the lower storage area. Use the key to lock and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 131
Indicator Lamp ...5-21 Brake System Warning Light ...5-23 Antilock Brake System (ABS) Warning Light ...5-24 Four-Wheel-Drive Light ...5-24 Tow/Haul Mode Light ...5-25 StabiliTrak® OFF Light ...5-25 Traction Control System (TCS)/StabiliTrak® Light ...5-25 Tire Pressure Light ...5-26 Engine - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 132
5-2 Instruments and Controls Transmission Messages ...5-44 Vehicle Reminder Messages ...5-45 Washer Fluid Messages ...5-46 Controls Steering Wheel Adjustment Do not adjust the steering wheel while driving. Steering Wheel Controls Vehicle Personalization Vehicle Personalization (With DIC - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 133
Instruments and Controls an iPod® or USB device. Press to reject an incoming call, or end a current call. Radio To select preset or favorite radio stations: Press and release w or c / x to go to the next or previous radio station stored as a preset or favorite. CD/DVD To select tracks on a CD/DVD: - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 134
with the navigation system, press and hold this button for longer than one second to initiate voice recognition. See "Voice Recognition" in the Navigation System manual for more information. Horn To sound the horn, press the center pad on the steering wheel. Press ¨ to go to the next track or - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 135
Instruments and Controls 5-5 6 (Adjustable Interval Wipes): Turn the band up for more frequent wipes or down for less frequent wipes. L (Washer Fluid): w (Low Speed): 1 (High Speed): Slow wipes. Fast wipes. Push the paddle marked with the windshield washer symbol at the top of the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 136
is displayed. 5. If calibration is necessary, calibrate the compass. See "Compass Calibration Procedure" following. Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 137
Instruments and Controls 2. Press the vehicle information button until PRESS V TO CALIBRATE COMPASS displays. Or, if the vehicle does not have DIC buttons, press the trip odometer reset stem until CALIBRATE COMPASS displays. 3. Press the set/reset button to start the compass calibration. Or, if the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 138
5-8 . Instruments and Controls Turn the f knob clockwise. 5. To decrease the time or date, do one of the following: ... MP3 Radio with a Six-Disc CD Player To set the time and date: 1. Turn the ignition key to ACC/ ACCESSORY or ON/RUN, then press the O button to turn the radio on. 2. Press the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 139
may cause the vehicle's battery to run down. vehicle or adapter fuses. If a problem is experienced, see your dealer. When adding electrical equipment, be sure to follow the proper installation instructions included with the equipment. See Add-On Electrical Equipment on page 9-96. Notice: Hanging - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 140
. Often gauges and warning lights work together to indicate a problem with the vehicle. When one of the warning lights comes on and stays on while driving, or when one of the gauges shows there may be a problem, check the section that explains what to do. Follow this manual's advice. Waiting to do - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 141
Instruments and Controls 5-11 Instrument Cluster English Light Duty Premium Shown. Metric, Uplevel, Base and Heavy Duty Similar. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 142
, see the DURAMAX® Diesel Supplement for more information. Tachometer The tachometer displays the engine speed in revolutions per minute (rpm). For a description of how Grade Braking affects vehicle speed while the Tow/Haul Mode is activated, see Tow/Haul Mode on page 9-37 for more information - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 143
situations customers may experience with the fuel gauge. None of these indicate a problem with the fuel gauge. . . It takes a little more or less capacity to fill the tank. The gauge goes back to empty when the ignition is turned off. . If the vehicle has a diesel engine, see the Duramax diesel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 144
still low, have the vehicle serviced. Always follow the maintenance schedule for changing engine oil. If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. Engine be caused by a dangerously low oil level or some other problem causing low oil pressure. Check the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 145
fluctuate and go over the 113°C (235°F) mark. If the gauge reaches the 125°C (260°F) mark, it indicates that the cooling system is working beyond its capacity. This gauge indicates the battery voltage when the ignition is turned on. When the ignition is on, this gauge indicates the battery voltage - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 146
5-16 Instruments and Controls Readings outside the normal operating range indicate a possible problem in the electrical system. Have the vehicle serviced as soon as possible. the driver remains or becomes unbuckled while the vehicle is moving. If the driver safety belt is buckled, neither the light - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 147
Continued) without a crash. To help avoid injury, have the vehicle serviced right away. If there is a problem with the airbag system, a Driver Information Center (DIC) message may the airbag system might not be working properly. The airbags in the vehicle might not inflate in a crash, or they - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 148
5-18 Instruments and Controls When the right front passenger airbag is manually turned off using the airbag on-off switch in the glove box, the indicator light OFF or the off symbol will come on and stay - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 149
, both status indicator lights remain on, or if there are no lights at all, there may be a problem with the lights or the airbag on-off switch. See your dealer for service. Passenger Airbag Status Indicator If the vehicle has one of the indicators pictured in the following illustrations, then the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 150
if there are no lights at all, there may be a problem with the lights or the passenger sensing system. See your dealer for service. In addition, if the vehicle has a passenger sensing system for not running, as a check to show it is working. If it does not, have the vehicle serviced by your dealer. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 151
electrical problem. Have it checked right away. If the vehicle must be driven a short distance with the light on, turn off accessories, such as the radio and air conditioner. on when the vehicle is placed in ON/RUN, as a check to show it is working. If it does not, have the vehicle serviced - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 152
mechanical or electrical problems that might have developed. Reduce vehicle speed. Avoid hard accelerations. Avoid steep uphill grades. If towing a trailer, is still flashing, follow the previous steps and see your dealer for service as soon as possible. Check that the fuel cap is fully installed. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 153
can prepare the vehicle for inspection. 5-23 vehicle. For normal braking performance, both circuits need to be working. If the warning light comes on and a chime sounds, there could be a brake problem. Have the brake system inspected right away. This light can also come on due to low brake fluid - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 154
service. See Towing the Vehicle on page 10-89. Antilock Brake System (ABS) Warning Light If the regular brake system warning light is also on, the vehicle does not have antilock brakes and there is a problem serviced by your dealer. If the system is working vehicle with a manual transfer case is - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 155
comes on when the Tow/Haul Mode has been activated. See Tow/Haul Mode on page 9-37. The TCS/StabiliTrak light comes on briefly when the engine is started. If the light does not come on or stays on, have the vehicle serviced by the dealer. If the system is working normally, the indicator - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 156
about a minute and then stays on, there may be a problem with the TPMS. If the problem is not corrected, the light will come on at every ignition the engine. If it does not, have the vehicle serviced by your dealer. If the system is working normally, the indicator light then goes off. If the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 157
as the engine is started. If the system is working normally, the indicator light turns off. If it does not come on, have the vehicle serviced by your dealer. If the light stays on and the engine does not start, there could be a problem with the theft-deterrent system. This light is also - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 158
(DIC) The vehicle has a Driver Information Center (DIC). The DIC displays information about this vehicle. It also displays warning messages if a system problem is detected. All messages will appear in the DIC display located below the tachometer in the instrument panel cluster. The DIC comes on when - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 159
trip, fuel, and vehicle system information, and warning messages if a system problem is detected. The DIC also allows some features to be customized. See 46 for more information. If the vehicle has a diesel engine, see the Duramax® diesel supplement for more information. 5-29 DIC Buttons The - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 160
5-30 Instruments and Controls The trip odometer can be reset to zero by pressing the set/reset button while the trip odometer is displayed. You can also reset the trip odometer while it is displayed by pressing and holding the trip odometer reset stem. The trip odometer has a feature called the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 161
AVG ECONOMY displays. This display shows the approximate average liters per 100 kilometers (L/100 km) or miles per gallon (mpg). This number is calculated based on the number of L/100 km (mpg) recorded since the last time this menu item was reset. To reset AVG ECONOMY, press and hold the set/ reset - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 162
page 10-6. In addition to the engine oil life system monitoring the oil life, additional maintenance is recommended in the Maintenance Schedule in this manual. See Maintenance Schedule on page 11-3 for more information. Remember, you must reset the OIL LIFE display after each oil change. It will not - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 163
value, there may be a problem with the vehicle. If this consistently occurs, see your dealer for service. Trailer Gain and Output On vehicles To adjust trailer gain see "Integrated Trailer Brake Control System" under Towing Equipment on page 9-84 for more information. Battery This display shows the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 164
5-34 Instruments and Controls The trip odometer has a feature called the retro-active reset. This can be used to set the trip odometer to the number of miles (kilometers) driven since the ignition was last turned on. This can be used if the trip odometer is not reset at the beginning of the trip. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 165
Instruments and Controls Engine Hours To display the ENGINE HOURS, place the ignition in LOCK/OFF or ACC/ACCESSORY, then press and hold the trip odometer reset stem for four seconds while viewing the ODOMETER. This display shows the total number of hours the engine has run. 3. Continue to press and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 166
5-36 Instruments and Controls To adjust trailer gain see "Integrated Trailer Brake Control System" under Towing Equipment on page 9-84 for more information. Speedometer The speedometer shows how fast the vehicle is moving in either kilometers per hour (km/h) or miles - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 167
Maintenance Schedule in this manual. See Maintenance Schedule on problem. The following are the possible messages and some information about them. If the vehicle has a diesel engine, see the Duramax® diesel SERVICE BATTERY CHARGING SYSTEM On some vehicles, this message displays if there is a problem - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 168
, the brake system needs service. See your dealer. See "Integrated Trailer Brake Control System" under Towing Equipment on page 9-84 if the message still appears on the DIC. SERVICE BRAKES SOON On some vehicles, this message displays if there is a problem with the brake system. If this message - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 169
Instruments and Controls LEFT REAR DOOR OPEN (Crew Cab) This message displays and a chime may sound if the driver side rear door is not fully closed and the vehicle is shifted out of P (Park). Stop and turn off the vehicle, check the door for obstructions, and close the door again. Check to see if - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 170
this message stays on, the vehicle should be taken to your dealer for service as soon as possible. OIL PRESSURE LOW STOP ENGINE Notice: If you drive been corrected. Check the oil as soon as possible and have the vehicle serviced by your dealer. See Engine Oil on page 10-6. Engine Oil Messages - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 171
. See "Battery Replacement" under Remote Keyless Entry (RKE) System Operation on page 2-2. Object Detection System Messages PARK ASST BLOCKED SEE OWNERS MANUAL This message displays if there is something interfering with the park assist system. See Ultrasonic Parking Assist on page 9-62 for more - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 172
the engine for at least 15 seconds; then start the engine again. If this message still comes on, it means there is a problem. You should see your dealer for service. The vehicle is safe to drive; however, you do not have the benefit of StabiliTrak, so reduce your speed and drive accordingly - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 173
SERVICE TIRE MONITOR SYSTEM If the vehicle has the Tire Pressure Monitor System (TPMS), this message displays if a part on the system is not working . If the warning . Security Messages SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system. The - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 174
Control on page 9-59. comes on and stays on, there may be a problem with the TPMS. See your dealer. TIRE LEARNING ACTIVE If the vehicle has the only appear the first time the feature is activated in an ignition cycle. See Tow/Haul Mode on page 9-37, Automatic Transmission on page 9-32, and Cruise - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 175
Instruments and Controls SERVICE 4 WHEEL DRIVE If the vehicle has four-wheel drive, this message may display if a problem occurs with the four- either the vehicle or the trailer needs service. See your dealer. See "Integrated Trailer Brake Control System" under Towing Equipment on page 9-84 for more - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 176
/OUTPUT display appears in the DIC. See "TRAILER GAIN/OUTPUT" under Driver Information Center (DIC) on page 5-28 and "Integrated Trailer Brake Control System" under Towing Equipment on page 9-84 for more information. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 177
Instruments and Controls To change customization preferences, use the following procedure. Press the customization button until the PRESS V TO DISPLAY IN ENGLISH screen appears on the DIC display. Press the set/reset button once to display all DIC messages in English. DISPLAY LANGUAGE This feature - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 178
5-48 Instruments and Controls automatically unlock. See Automatic Door Locks on page 2-7 for more information. Press the customization button until AUTO DOOR UNLOCK appears on the DIC display. Press the set/reset button once to access the settings for this feature. Then press the customization - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 179
hear three chimes to signal that the delayed locking feature is in use. The key must be out of the ignition for this feature to work. You can temporarily override delayed locking by pressing the power door lock switch twice. See Delayed Locking on page 2-7 for more information. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 180
5-50 Instruments and Controls Press the customization button until EXIT LIGHTING appears on the DIC display. Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings: OFF: The exterior lamps will not turn - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 181
Instruments and Controls See Remote Keyless Entry (RKE) System Operation on page 2-2 for more information. NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/ reset button while the desired setting is displayed on the DIC. CHIME - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 182
5-52 Instruments and Controls NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/ reset button while the desired setting is displayed on the DIC. EASY EXIT SETUP If the vehicle has this feature, it allows you to select which areas - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 183
Instruments and Controls Entry (RKE) transmitter is pressed. On some vehicles with the adjustable throttle and brake pedal feature, the pedals will also automatically move. NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/ reset - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 184
opener that does not have the stop and reverse feature. This includes any garage door opener model manufactured before April 1, 1982. Read the instructions completely before attempting to program the transmitter. Because of the steps involved, it may be helpful to have another person assist with - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 185
Instruments and Controls Park the vehicle outside of the garage when programming a garage door. Be sure that people and objects are clear of the garage door or gate that is being programmed. To program up to three devices: 1. From inside the vehicle, press the two outside buttons at the same time - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 186
function button in Step 3 than what was used for the garage door opener. If these instructions do not work, the garage door opener is probably a Fixed Code unit. Follow the programming instructions that follow for a Fixed Code garage door opener. Programming Universal Home Remote - Fixed Code For - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 187
Instruments and Controls The garage door opener receiver (motor head unit) could also have a row of dip switches that can be used when programming the Universal Home Remote. If the total number of switches on the motor head and hand-held transmitter are different, or if the dip switch settings are - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 188
5-58 Instruments and Controls 4. The indicator lights will blink slowly. Enter each switch setting from Step 2 into your vehicle's Universal Home Remote. You will have two and one-half minutes to complete Step 4. Now press one button on the Universal Home Remote for each switch setting as follows: - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 189
number under Customer Assistance Offices on page 13-3. Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed by repeating the instructions. Erasing Universal Home Remote Buttons The programmed buttons should be erased when the vehicle is sold or the lease ends. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 190
5-60 Instruments and Controls 2 NOTES - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 191
to the off position again to turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position will only work when the vehicle is shifted into P (Park). - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 192
panel to change the headlamps from low beam to high beam. Exterior Lamps Off Reminder A reminder chime sounds when the headlamps or parking lamps are manually turned on, the ignition is off, and a door is open. To disable the chime, turn the lamps off. When the vehicle is turned off and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 193
off position and then release. For vehicles first sold in Canada, off will only work when the vehicle is in P (Park). Flash-to-Pass This feature lets you to signal a driver in front of you that you want to pass. It works even if the headlamps are in the automatic position. To use it, pull the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 194
6-4 Lighting headlamp system are only affected when the light sensor detects a change in lighting lasting longer than the delay. If the vehicle is started in a dark garage, the automatic headlamp system comes on immediately. Once the vehicle leaves the garage, it takes approximately one minute for - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 195
lamps flash on and off. Press again to turn the flashers off. When the hazard warning flashers are on, the vehicle's turn signals will not work. Raise or lower the lever for less than one second until the arrow starts to flash to signal a lane change. This causes the turn signals - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 196
the fog lamps to come on. Auxiliary Roof-Mounted Lamp If the vehicle has this feature, this button includes wiring provisions for a dealer or a qualified service center to install an auxiliary roof lamp. # (Fog Lamps): Press to turn the fog lamps on or off. A light will come on in the instrument - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 197
after all the doors are closed. Turn the instrument panel brightness knob located below the dome lamp override button, clockwise to the farthest position to manually turn on the dome lamps. The dome lamps remain on until the knob is turned counterclockwise. k (Dome Off): Press the button in and the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 198
the voltage display on the Driver Information Center (DIC), if equipped, may show the voltage moving up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high. This is true for all vehicles - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 199
Lighting climate control fan at high speed, heated seats, engine cooling fans, trailer loads, and loads plugged into accessory power outlets. EPM works to prevent excessive discharge of the battery. It does this by balancing the generator's output and the vehicle's electrical needs. It can increase - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 200
6-10 Lighting 2 NOTES - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 201
Infotainment System 7-1 Infotainment System Introduction Infotainment ...7-1 Theft-Deterrent Feature ...7-2 Overview (AM-FM Radio) ...7-3 Overview (Radio with CD (MP3)) ...7-4 Overview (Radio with USB, CD, and DVD (MP3)) ...7-6 Operation ...7-7 Rear Seat Infotainment Rear Seat Entertainment (RSE) - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 202
the tone, speaker adjustments, and preset radio stations. Navigation/Radio System For vehicles with a navigation radio system, see the navigation manual. . Theft-Deterrent Feature TheftLock® is designed to discourage theft of the vehicle's radio by learning a portion of the Vehicle Identification - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 203
Infotainment System 7-3 Overview (AM-FM Radio) C. f (Tone/Tune) . Press to set the bass or treble. Turn to manually select radio stations. Press to scroll through the available bands AM, FM, or XM if equipped. . D. BAND . E. © SEEK . Seeks the previous station. F. ¨ SEEK . Seeks the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 204
7-4 I. Infotainment System EQ (Equalizer) . Overview (Radio with CD (MP3)) Press to adjust the equalizer settings. J. x w (Fade/Balance) . Press to set the fade and balance. Overview (Radio with CD (MP3)) A. 4 (Information) . B. FAV (Favorites Pages) . Press to show information on the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 205
eject the loaded CD. E. EQ (Equalizer) . Seeks the next station. L. P (Power/Volume) . F. f (Tone/Tune) . Press to set the bass or treble. Turn to manually select radio stations. Press to display a list of XM categories. M. Press to turn the infotainment system on or off. Turn to adjust the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 206
stations. Press to adjust the equalizer settings. F. EQ (Equalizer) . G. f (Tone/Tune) . Press to set the bass or treble. Turn to manually select radio stations. Overview (Radio with USB, CD, and DVD (MP3)) A. . 4 (Information) . B. FAV (Favorites Pages) . H. Z DVD . Press to show - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 207
Infotainment System I. CAT (Category) . 7-7 P. s REV (Reverse) . Press to display a list of XM categories. Q. J. H (Clock) . Press to and hold to go backward fast through a track. Press to set the clock. Press to scroll through the available bands AM, FM, or XM if equipped. \ FWD (Forward) - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 208
Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL, or changing bass or treble, returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source. Setting the Tone (Bass/Treble - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 209
and treble settings. Unique EQ settings can be saved for each source. If the radio has a Bose® audio system, the EQ settings are either MANUAL or TALK. Adjusting the Speakers (Balance/Fade) (AM-FM Radio and AM-FM Radio with CD) To adjust the balance or fade: 1. Press ` or press - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 210
station could broadcast incorrect information that causes the radio features to work improperly. If this happens, contact the radio station. Radio ® system has locked up the radio. Take the vehicle to your dealer for service. If any error occurs repeatedly or if an error cannot be corrected, contact - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 211
can be programmed on the six numbered pushbuttons. Finding a Station BAND: Press to switch between AM, FM, or SiriusXM®, if equipped. f (Tune): Turn to manually select radio stations. © SEEK: Press to seek the previous radio station. Press and hold for a few seconds until a beep sounds to scan for - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 212
has a wide variety of programming and commercial-free music, coast-to-coast, and in digital-quality sound. A service fee is required to receive the SiriusXM service. If the service needs to be reactivated, the radio will display "No Subscription Please Renew on channel XM1." For more information - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 213
Infotainment System Finding a Channel BAND: Press to switch between AM, FM, or SiriusXM, if equipped. Turn to manually select an SiriusXM channel. 7-13 Finding a Category (CAT) Station To find XM channels in a category: 1. Press the CAT button to display the category tabs. Continue - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 214
acquiring and processing audio and text data. No action is needed. This message should disappear shortly. Channel Off Air: This channel is not currently in service. Tune in to another channel. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 215
are no channels available for the selected category. The system is working properly. XM Theftlocked: The SiriusXM receiver in the vehicle could Radio eight-digit radio ID label. This label is needed to activate the service. 7-15 Unknown: If this message is received when tuned to channel 0, - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 216
Infotainment System SiriusXM® Satellite Radio Service SiriusXM Satellite Radio Service gives digital radio reception from mi). Although the radio has a built-in electronic circuit that automatically works to reduce interference, some static can occur, especially around tall buildings or hills, causing - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 217
Infotainment System 7-17 Audio Players CD Player Care of the CD Player Do not add any label to a CD. It could get caught in the CD. If a CD is recorded on a personal computer and a description label is needed, try labeling the top of the recorded CD with a marking pen. The use of CD lens cleaners - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 218
7-18 Infotainment System Ejecting a CD (Six-Disc CD Player) When a CD is inserted, the CD symbol displays on the left side of the radio display. As each new track starts to play, the track number displays. The CD player can play the smaller 8 cm (3 in) single CDs with an adapter ring. Full-size CDs - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 219
Infotainment System 7-19 4 (Information): Press to display additional text information related to the current song. If information is available, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 220
7-20 Infotainment System CD‐R‐ or CD‐RW‐Supported File and Folder Structure The radio supports: ... MP3‐Supported Files The Radio with CD (MP3), Radio with USB and CD (MP3), and Radio with USB and Six-Disc CD (MP3) have the capability of - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 221
as special folders containing compressed audio song files. Playlists that have an .m3u or .pls file extension and are stored on a USB device may be supported by the radio with a USB port. Playlists can be changed by using the softkeys below the S c and c T tabs, the f knob, the © SEEK button, or the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 222
7-22 Infotainment System 2. Press the softkey positioned under the RDM tab until Random Current Disc displays to play tracks from a single CD in random order. 3. Press the same softkey again to turn off random play. To listen to files by another artist, press the softkey located below either arrow - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 223
error message, write it down and provide it to your dealer when reporting the problem. CD Player Messages CHECK DISC: If this message displays and/or the CD very humid. If so, wait about an hour and try again. There was a problem while burning the CD. CD/DVD Player Care of the CD and DVD Player Do - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 224
7-24 Infotainment System Front seat passengers can listen to the radio (AM, FM, or XM if equipped) by pressing the BAND button or the DVD/CD AUX button to select CD slot, DVD slot, front auxiliary input, USB port, or rear auxiliary input (if available). If a playback device is plugged into the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 225
Infotainment System If loading and reading of a disc cannot be completed, due to unknown format, etc., and the disc fails to eject, press and hold for more than five seconds to force the disc to eject. When a CD is inserted, the text tab DVD or CD symbol displays on the left side of the radio - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 226
on the CD have played. Press and hold, or press multiple times, to continue moving backward through the tracks on the CD. MP3 and WMA Supported Files Format The radio can play .mp3 or .wma files that were recorded onto a CD-R or CD-RW disc. Compressed Audio or Mixed Mode Discs - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 227
Infotainment System . 7-27 Playlists with an .m3u or .wpl extension. Files with an .mp3, .wma, or .cda file extension. . recorded without folders or playlists. When displaying the name of the folder, the radio displays ROOT. When the disc contains only playlists and compressed audio files, but - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 228
as special folders containing compressed audio song files. Playlists that have an .m3u or .pls file extension and are stored on a USB device may be supported by the radio with a USB port. f (Tune): Turn to select MP3/WMA files. © SEEK: Press to go to the start of the track, if more - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 229
Infotainment System shown on the second line of the display. Once all songs by that artist are played, the player moves to the next artist in alphabetical order and begins playing files by that artist. To listen to files by another artist, press the softkey located below either arrow tab. The disc - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 230
7-30 Infotainment System auxiliary input device; see Auxiliary Devices on page 7-33 for more information. If a portable audio player is not connected, "No Aux Input Device" displays. If a disc is in both the DVD slot and the CD slot, the DVD/CD AUX button cycles between the two sources and does not - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 231
option during DVD-V playback. 7-31 If the DVD still does not play, refer to the on-screen instructions, if available. ¨ SEEK: Press to go to the next track or chapter. This button might not work when the DVD is playing the copyright information or the previews. Press to quickly reverse the CD - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 232
display directional arrows for navigating through the menus. It must be manually turned on by the rear seat occupant through the remote control on when the DVD-A is inserted into the DVD slot. It must be manually turned on by the rear seat occupant through the remote control power button. Using - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 233
. The disc is dirty, scratched, wet, or upside down. The air is very humid. If so, wait about an hour and try again. There was a problem while burning the disc. The label is caught in the CD/ DVD player. Auxiliary Devices Using the Auxiliary Input Jack Radios with an auxiliary input - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 234
The USB connector is located on the instrument panel or in the center console, and uses the USB 2.0 standard. USB-Supported Devices ... O (Power/Volume): Turn clockwise or counterclockwise to increase or decrease the volume of the portable player. Additional volume adjustments might have to be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 235
from the vehicle's battery. If you have an older iPod model that is not supported, it can still be used by connecting it to the auxiliary input jack using a or on the instrument panel. If the vehicle is on and the USB connection works, "OK to disconnect" and a GM logo may appear on the iPod, and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 236
7-36 Infotainment System Using Softkeys to Control a USB Storage Device or iPod The five softkeys below the radio display are used to control the functions listed below. To use the softkeys: 1. Press the first or fifth softkey below the radio display to display the functions listed below, or press - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 237
Infotainment System . 7-37 Third softkey, 5% through the list each time the softkey is pressed. Fourth softkey, 10% through the list each time the softkey is pressed. Fifth softkey, end of the list. . 3. Press f to select the desired menu. 4. Turn f to scroll through the folders or files in the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 238
album on an iPod. Rear Seat Infotainment Rear Seat Entertainment (RSE) System The vehicle may have a DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's audio system. The DVD player is part of the front radio. The RSE system includes a radio with a DVD player, a video - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 239
Infotainment System returns from where it was previously left and the padlock icon disappears from the radio display. Parental Control can also be turned off by inserting or ejecting any disc, pressing the play icon on the radio DVD display menu, or changing an ignition position. E. Power indicator - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 240
to the RSE system. Adapter connectors or cables (not included) may be required to connect the auxiliary device to the A/V jacks. Refer to the manufacturer 's instructions for proper usage. Power for auxiliary devices is not supplied by the radio system. To use the auxiliary inputs of the RSE system - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 241
Infotainment System (auxiliary) button on the remote control switches the video screen from the DVD player mode to the auxiliary device. The audio of the connected source can be listened to over the speakers by sourcing the radio to the auxiliary device or by sourcing the RSA to the Rear Aux and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 242
light could affect the ability of the RSE transmitter to receive signals from the remote control. If the remote control does not seem to be working, the batteries might need to be replaced. See "Battery Replacement" later in this section. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 243
again to go to the previous track or chapter. This button might not work when the DVD is playing the copyright information or the previews. u (Next go to the beginning of the next chapter or track. This button might not work while the DVD is playing the copyright information or the previews. s (Play - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 244
DVD audio or CD, release the fast reverse button. This button might not work when the DVD is playing the copyright information or the previews. [ (Fast audio or CD, release the fast forward button. This button might not work while the DVD is playing the copyright information or the previews. { ( - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 245
Tips and Troubleshooting Chart Problem There is no power. The picture does not fill the screen. There are black borders on the top and bottom or on both sides, or the picture looks stretched out. In auxiliary mode, the picture moves or scrolls. The remote control does not work. Recommended Action - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 246
7-46 Infotainment System Tips and Troubleshooting Chart (cont'd) Problem Recommended Action Check for obstructions, low : Disc Load/Eject Error: This message displays when there are disc load or eject problems. Disc Format Error: This message displays if the disc is inserted with the disc label - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 247
Infotainment System Cleaning the Video Screen When cleaning the video screen, use only a clean cloth dampened with clean water. Use care when directly touching or cleaning the screen, as damage could result. The radio functionality is controlled by both the RSA and the front radio. Only one band can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 248
7-48 Infotainment System While a DVD video menu is being displayed, press either seek arrow to perform a cursor up or down on the menu. Hold either seek arrow to perform a cursor left or right on the menu. PROG (Program): Press this button to go to the next preset radio station or channel set on - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 249
Bluetooth system can be up to 9.1 m (30 ft). Not all phones support all functions, and not all phones work with the in-vehicle Bluetooth system. See www.gm.com/bluetooth for more information , program speed dial or other shortcuts. Review the controls and operation of the infotainment system. . - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 250
phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used. See the cell phone manufacturer's user guide for Bluetooth functions before pairing the cell phone. If a Bluetooth phone is not connected, calls will be made using OnStar Hands-Free Calling, if - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 251
phone that you want to pair. For help with this process, see the cell phone manufacturer's user guide. 5. Locate the device named "Your Vehicle" in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN provided in Step 3. After the PIN is successfully entered, the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 252
7-52 Infotainment System Using the "Store" Command 1. Press and hold two seconds. 2. Say "Store." 3. Say the phone number or group of numbers you want to store all at once with no pauses, then follow the directions given by the system to save a name tag for this number. Using the "Digit Store" - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 253
Infotainment System Listing Stored Numbers The list command will list all stored numbers and name tags. Using the "List" Command 1. Press and hold two seconds. 2. Say "Directory." 3. Say "Hands-Free Calling." 4. Say "List." Using the "Dial" or "Call" Command 1. Press and hold two seconds. 7-53 b / - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 254
received, the audio system mutes and a ring tone is heard in the vehicle... Three-Way Calling Three-way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press 2. Say "Three-way call." 3. Use the dial or call command to dial the number of - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 255
phone's normal prompt messages will go through their cycle according to the phone's operating instructions. Clearing the System Unless information is deleted out of the in-vehicle Bluetooth system phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 256
7-56 Infotainment System Other Information The Bluetooth® word mark and logos are owned by the Bluetooth® SIG, Inc. and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners. See Radio Frequency Statement on page 13-15. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 257
Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems (with Air Conditioning) ...8-1 Climate Control Systems (with Heater Only) ...8-4 Dual Automatic Climate Control System ...8-5 Climate Control Systems Climate Control Systems (with Air Conditioning) With this - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 258
8-2 Climate Controls 9 (Fan Control): Turn clockwise or counterclockwise to increase or decrease the fan speed. Turn the knob all the way counterclockwise to turn the front system off. Air Delivery Mode Control: Turn clockwise or counterclockwise to change the direction of the airflow inside the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 259
on or off. An indicator light on the button comes on to show that the rear window defogger is on. The rear window defogger only works when the ignition is in ON/ RUN. The rear window defogger stays on for approximately - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 260
8-4 Climate Controls Air Delivery Mode Control: Turn clockwise or counterclockwise to increase or decrease the temperature inside the vehicle. The knob can be positioned between two modes to select a combination of those modes. Select from the following: Climate Control Systems (with Heater Only) - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 261
Climate Controls 8-5 0 (Defrost): This mode removes fog or frost from the windshield more quickly. Air is directed to the windshield and the side window vents, with some air directed to the floor vents. The system automatically forces outside air into the vehicle. Do not drive the vehicle until - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 262
8-6 Climate Controls turned off. This is possible since outside air always flows through the system as the vehicle is moving forward unless it is set to recirculation mode. See "Recirculation" later in this section. Press the + or − buttons to increase or decrease the cabin temperature. The driver - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 263
Control): Press these buttons to increase or decrease the fan speed. Pressing either fan button while in automatic control places the fan under manual control. The fan setting remains displayed and the AUTO light turns off. The air delivery mode remains under automatic control. H (Vent): Air is - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 264
control cannot be activated while in defrost mode. If the PASS button is pressed, the button indicator flashes three times and will not work. If the passenger temperature buttons are adjusted, the driver temperature indicator changes. The passenger temperature will not be displayed. If vent, bi - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 265
Climate Controls on and off when this happens. Automatic operation can be overridden manually. This mode recirculates and helps to quickly cool the air inside the vehicle. It can be used to help prevent outside air and odors from - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 266
the defrost grille in the middle of the instrument panel, monitors the solar heat. Do not cover the solar sensor or the system will not work properly. Air Vents Use the air outlets located in the center and on the side of the instrument panel to direct the airflow. Use the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 267
12 If the Vehicle Is Stuck ...9-13 Vehicle Load Limits ...9-15 Truck-Camper Loading Information ...9-20 Starting the Engine ...Fast Idle System ...Retained Parked ...9-32 Automatic Transmission Automatic Transmission ...9-32 Manual Mode ...9-36 Tow/Haul Mode ...9-37 Fuel Fuel ...9-68 Recommended - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 268
or restraint. Avoid stressful conversations while driving, whether with a passenger or on a cell phone. . Towing General Towing Information ...Driving Characteristics and Towing Tips ...Trailer Towing ...Towing Equipment ...Trailer Sway Control (TSC) ...9-73 9-73 9-76 9-84 9-95 . Conversions and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 269
Driving and Operating 9-3 { Warning Taking your eyes off the road too long or too often could cause a crash resulting in injury or death. Focus your attention on driving. Refer to the infotainment section for more information on using that system and the navigation system, if equipped, including - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 270
engine stops or because of a system malfunction, the vehicle can be steered but may required increased effort. See your dealer if there is a problem. Steering in Emergencies . . The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: 1. Ease - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 271
, solid surface. To contact the tire manufacturer for more information about the original equipment tires, see the Limited Warranty and Owner Assistance Information manual. Controlling the vehicle is the key to successful off-road driving. One of the best ways to control the vehicle is to control - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 272
-Road . Have all necessary maintenance and service work completed. Fuel the vehicle, fill fluid levels, and check inflation pressure in all tires, including the spare, if equipped. Read all the information about four-wheel-drive vehicles in this manual - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 273
Driving and Operating . 9-7 Do not damage shrubs, flowers, trees, or grasses or disturb wildlife. Do not park over things that burn. See Parking over Things That Burn on page 9-31. cannot be seen, get out of the vehicle and walk the hill before driving further. When driving on hills: . . . Use - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 274
keep the vehicle headed straight down. Use a low gear because the engine will work with the brakes to slow the vehicle and help keep the vehicle under control. could cause a downhill slide or a rollover. Surface conditions can be a problem. Loose gravel, muddy spots, or even wet grass can cause the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 275
Driving and Operating . 9-9 Hidden obstacles can make the steepness of the incline more severe. If a rock is driven across with the uphill wheels, or if the downhill wheels drop into a rut or depression, the vehicle can tilt even more. If an incline must be driven across, and the vehicle starts to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 276
fuel lines and cooling system for any leakage. More frequent maintenance service is required. Refer to the Maintenance Schedule for more information. Driving on Wet Roads. { Warning Wet brakes can cause crashes. They might not work as well in a quick stop and could cause pulling to one side. You - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 277
Warning If you do not shift down, the brakes could get so hot that they would not work well. You would then have poor braking or even none going down a hill. You could dangerous. The brakes will have to do all the work of slowing down and they could get so hot that (Continued) . . Keep the vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 278
the surface under the tires even more. The Antilock Brake System (ABS) improves vehicle stability during hard stops on slippery roads, but they would not work well. You would then have poor braking or even none going down a hill. Steering may also be affected when ignition is off. You could crash - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 279
Driving and Operating . 9-13 Tie a red cloth to an outside mirror. Warning (Continued) . { Warning Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 280
between R (Reverse) and a forward gear, spinning the wheels as little as possible. To prevent transmission Recovery Hooks Notice: Never use recovery hooks to tow the vehicle. Your vehicle could be damaged and it would not be covered by warranty. For vehicles with recovery hooks at the front of the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 281
and Operating 9-15 Vehicle Load Limits It is very important to know how much weight your vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on your vehicle show how much weight it - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 282
will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle." See Trailer Towing on page 9-76 for important information on towing a trailer, towing safety rules, and trailering tips. the available amount - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 283
000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 340 kg (750 lbs) C. Available Cargo Weight = 113 kg (250 lbs) Example 3 A. Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg (1,000 lbs) C. Available Cargo Weight = 0 kg - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 284
"What is front axle reserve capacity, and how do I { Warning In the case of a sudden stop or collision, things carried in the bed of your truck could shift forward and come into the passenger area, injuring you and others. If you put things in the bed of your truck, you should make sure - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 285
seats. Do not leave an unsecured child restraint in the vehicle. (Continued) . There is also important loading information for off-road driving in this manual. See "Loading Your Vehicle for Off-Road Driving" under Off-Road Driving on page 9-5. Two-Tiered Loading Depending on the model of your pick - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 286
) * Equipment * The combined weight for all rail-mounted equipment should not exceed 454 kg (1,000 lbs). Loading Points Truck-Camper Loading Information A vehicle-specific Truck‐Camper Loading Information label is attached to the inside of the vehicle's glove box. This label indicates if a slide - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 287
CWR). When installing and loading a slide-in camper, check the manufacturer's instructions. When carrying a slide-in camper, the total cargo load of the vehicle shown in the following illustration. Here is an example of proper truck and camper match: Everything added to the camper after it left - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 288
gravity zone for your vehicle may be larger. Secure loose items to prevent weight shifts that could affect the balance of the vehicle. When the truck‐camper is loaded, drive to a scale and weigh on the front Starting and Operating New Vehicle Break-In Notice: The vehicle does not need an - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 289
and Operating breaking-in guideline every time you get new brake linings. . 9-23 Ignition Positions Do not tow a trailer during break-in. See Trailer Towing on page 9-76 for the trailer towing capabilities of the vehicle and more information. Following break‐in, engine speed and load can be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 290
. Shift to P (Park) with an automatic transmission, or Neutral with a manual transmission. Turn the ignition to LOCK/OFF. 4. Set the parking brake. See while turning the key to ACC/ACCESSORY. If this doesn't work, then the vehicle needs service. Do not turn the engine off when the vehicle is moving - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 291
if the vehicle must be pushed or towed. C (ON/RUN): This position can also be used for service and diagnostics, and the vehicle has a diesel engine, see the Duramax® diesel supplement for more information. Place the transmission in the proper gear. Manual Transmission The shift lever should be in N - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 292
9-26 Driving and Operating damage, this system also prevents cranking if the engine is already running. Engine cranking can be stopped by turning the ignition switch to the ACC/ACCESSORY or LOCK/ OFF position. When the Low Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 293
equipped, this feature is available only with cruise control. The manual fast idle switch is operated using the cruise control buttons held at approximately 1200 rpm. . To control the fast idle: . . . These features work when the key is in ON/RUN or ACC/ ACCESSORY. Once the key is turned from - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 294
above −18°C (0°F). If the vehicle has a diesel engine, see the Duramax diesel supplement. { Warning Plugging the cord into an Park). Be sure the transfer case is in a drive gear. If towing a trailer, see Driving Characteristics and Towing Tips on page 9-73. To Use the Engine Coolant Heater 1. Turn - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 295
Driving and Operating 1. Hold the brake pedal down, then set the parking brake. See Parking Brake on page 9-54. 2. Move the shift lever into the P (Park) position by pulling the shift lever toward you and moving it up as far as it will go. 3. Be sure the transfer case is in a drive gear - not in N ( - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 296
problem shifting, then have the vehicle serviced soon. in the transmission. You will then be able to pull the shift lever out of P (Park). Parking (Manual Transmission) If the vehicle has a manual is pulling a trailer, see Driving Characteristics and Towing Tips on page 9-73. Shifting out of Park - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 297
Driving and Operating 9-31 Parking over Things That Burn { Warning Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn. When less power is required, such as cruising at a constant vehicle speed - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 298
Park on page 9-28 and Engine Exhaust on page 9-31. If the vehicle has a manual transmission, see Parking (Manual Transmission) on page 9-30. If parking on a hill and pulling a trailer, see Driving Characteristics and Towing Tips on page 9-73. . There are holes or openings in the vehicle body from - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 299
to P (Park). See Shifting Into Park on page 9-28 and Driving Characteristics and Towing Tips on page 9-73. Heavy Duty 6-Speed Automatic Transmission Shown (Light Duty 6-Speed Similar) See "Range Selection Mode" under Manual Mode on page 9-36. P (Park): This position locks the rear wheels. It is - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 300
accelerator all the way down. By doing this, the vehicle shifts down to the next gear and has more power. . D (Drive) can be used when towing a trailer, carrying a heavy load, driving on steep hills, or for off-road driving. You might want to shift the transmission to a lower gear selection if - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 301
(Third) instead of D (Drive) when driving on hilly, winding roads, when towing a trailer, so there is less shifting between gears and when going down a you would also want to use the brakes off and on. If you manually select 2 (Second) in an automatic transmission, the transmission will start in - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 302
on page 9-59. vehicle's transmission and vehicle speed while driving down hill or towing a trailer by letting you select a desired range of gears. To use this feature, do the following: 1. Move the shift lever to M (Manual Mode). 2. Press the plus/minus buttons, located on the steering column shift - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 303
. While using Range Selection Mode, Cruise Control and the Tow/Haul Mode can be used. If the vehicle has an exhaust brake, it can also be used, but will not automatically downshift the transmission. See Exhaust Brake in the Duramax Diesel supplement. Notice: Spinning the tires or holding the vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 304
on page 9-11 for more information. Also see "Tow/Haul Mode" under Towing Equipment on page 9-84 for more information. Manual Transmission Tow/Haul Mode Grade Braking (6-Speed Automatic Transmission) Tow/Haul Mode Grade Braking is only enabled while the Tow/Haul Mode is selected and the vehicle is - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 305
Driving and Operating You can shift into 1 (First) when you are going less than 30 km/h (20 mph). If you have come to a complete stop and it is hard to shift into 1 (First), put the shift lever in Neutral and let up on the clutch. Then press the clutch pedal back down and shift into 1 (First). 2 ( - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 306
Axle The front axle engages and disengages automatically when you shift the transfer case. Some delay for the axle to engage or disengage is normal. Manual Transfer Case A Four-Wheel Drive indicator light comes on when you shift into four-wheel drive and the front axle engages. See Four-Wheel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 307
shifting into Four-Wheel Drive Low will turn Traction Control and StabiliTrak off. See StabiliTrak® System on page 9-56. *See Recreational Vehicle Towing on page 10-89 or Towing the Vehicle on page 10-89. Notice: Driving on clean, dry pavement in four-wheel drive for an extended period of time can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 308
Shift to this setting only when the vehicle needs to be towed. See Recreational Vehicle Towing on page 10-89 or Towing the Vehicle on page 10-89. 2 m (Two-Wheel the vehicle to shift into Four-Wheel Drive High. When Using the Manual Transfer Case . . While in Four-Wheel High or Four-Wheel Drive - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 309
Driving and Operating . 9-43 Shift the transfer case lever in one continuous motion into either the Four-Wheel Drive High or Two-Wheel Drive High position. Shifting from Two-Wheel Drive High to Four-Wheel Drive High while the vehicle is in motion may require that moderate force be applied to the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 310
9-44 Driving and Operating Electronic Transfer Case Shifting In or Out of Neutral 1. With the vehicle running and the engine at an idle, set the parking brake. 2. Place the transmission into N (Neutral). Shift the transfer case in one continuous motion into or out of the N (Neutral) position. The - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 311
See StabiliTrak® System on page 9-56. *See Recreational Vehicle Towing on page 10-89 or Towing the Vehicle on page 10-89. You can choose among do not come on, you should take the vehicle to your dealer for service. An indicator light flashes while shifting the transfer case and remains illuminated - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 312
on page 9-54. N (Neutral): Shift the vehicle's transfer case to N (Neutral) only when towing the vehicle. See Recreational Vehicle Towing on page 10-89 or Towing the Vehicle on page 10-89 for more information. If the SERVICE 4 WHEEL DRIVE message stays on, you should take the vehicle to your dealer - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 313
Driving and Operating 30 seconds the transfer case will shift to Four-Wheel Drive High mode. With the vehicle moving less than 5 km/h (3 mph), and the transmission in N (Neutral), attempt the shift again. Shifting Out of Four-Wheel Drive Low To shift from Four-Wheel Drive Low to Four-Wheel Drive - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 314
9-48 Driving and Operating 2. Turn the ignition to ON/RUN with the engine off, and shift the transmission to N (Neutral). 3. Turn the transfer case dial to Two-Wheel Drive High. After the transfer case has shifted out of N (Neutral), the N (Neutral) light will go out. 4. Release the parking brake - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 315
do not come on, you should take the vehicle to your dealer for service. An indicator light will flash while shifting the transfer case. It will case to N (Neutral) only when towing the vehicle. See Recreational Vehicle Towing on page 10-89 or Towing the Vehicle on page 10-89 for more information - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 316
less than 5 km/h (3 mph), and the transmission in N (Neutral), attempt the shift again. If the SERVICE 4 WHEEL DRIVE message stays on, you should take the vehicle to your dealer for service. See "SERVICE 4 WHEEL DRIVE" under Transmission Messages on page 5-44. Shifting Into Four-Wheel Drive High or - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 317
Driving and Operating Shifting Out of Four-Wheel Drive Low To shift from Four-Wheel Drive Low to Four-Wheel Drive High, AUTO or Two-Wheel Drive High, the vehicle must be stopped or moving less than 5 km/h (3 mph) with the transmission in N (Neutral) and the ignition in ON/RUN. The preferred method - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 318
drive away, ABS checks itself. A momentary motor or clicking noise might be heard while this test is going on. This is normal. If there is a problem with ABS, this warning light stays on. See Antilock Brake System (ABS) Warning Light on page 5-24. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 319
come on each time the ignition is turned on until the problem is repaired. See your dealer for service. Let us say the road is wet and you are driving If one of the wheels is about to stop rolling, the computer will separately work the brakes at each front wheel and at both rear wheels. ABS can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 320
sure that the parking brake is fully released and the brake warning light is off before driving. If you are towing a trailer and are parking on any hill, see Driving Characteristics and Towing Tips on page 9-73. Parking Brake For vehicles with a release handle, set the parking brake by holding the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 321
light will flash and a chime will sound warning you that the parking brake is still on. If you are towing a trailer and are parking on a hill, see Driving Characteristics and Towing Tips on page 9-73. control module to supplement the power brake system under conditions where the driver has quickly - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 322
there are no problems. The system may be heard or felt while it is working. This is normal and does not mean there is a problem with the the messages still appear on the DIC, the vehicle should be taken in for service. For more information on the DIC messages, see Ride Control System Messages on - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 323
or beginning to lose traction while driving. If traction control is turned off, only the brake-traction control portion of traction control will work. The engine speed management will be To disable both TCS and StabiliTrak, press and hold the TCS/ StabiliTrak button until the StabiliTrak OFF - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 324
that a problem exists with the system. If the problem does not clear itself after restarting the vehicle, see your dealer for service. Vehicles with axle can give more traction on snow, mud, ice, sand, or gravel. It works like a standard axle most of the time, but when traction is low, this feature - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 325
more can be maintained without keeping your foot on the accelerator. Cruise control does not work at speeds below about 40 km/h (25 mph). When the brakes are applied, automatic transmission, see "Grade Braking" under Tow/Haul Mode on page 9-37 for an explanation of how cruise control interacts with - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 326
9-60 Driving and Operating Resuming a Set Speed If the cruise control is set at a desired speed and then the brakes are applied, the cruise control is disengaged without erasing the set speed from memory. Once the vehicle speed reaches about 40 km/h (25 mph) or more, press the +RES button on the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 327
Operating Using Cruise Control on Hills How well the cruise control works on hills depends on the vehicle speed, the load, and I or if the ignition is turned off. . Vehicles with a diesel engine have Cruise Grade Braking enabled when Tow/Haul Mode is on, the exhaust brake is on, or both are on. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 328
URPA comes on automatically when the shift lever is moved into R (Reverse). A single tone sounds to indicate the system is working. URPA operates only at speeds less than 8 km/h (5 mph). An obstacle is indicated by audible beeps. The interval between the beeps becomes shorter as the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 329
A tow bar truck, Work Properly The following messages may be displayed on the DIC: SERVICE MANUAL: This message can occur under the following conditions: . . . . The ultrasonic sensors are not clean. Keep the vehicle's rear bumper free of mud, dirt, snow, ice, and slush. For cleaning instructions - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 330
9-64 Driving and Operating the vehicle. When the vehicle is shifted into R (Reverse), the video image appears on the navigation screen. After a delay, the navigation screen displays the last screen after the vehicle is shifted out of R (Reverse). Turning the RVC System On or Off To turn the RVC - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 331
Driving and Operating The symbols appear near objects detected by the URPA system. The symbol may cover the object when viewing the navigation screen. To turn the symbols on or off: 1. Make sure that URPA has not been disabled. 2. Shift into P (Park). 3. Press MENU to enter the configure menu - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 332
9-66 Driving and Operating Displayed images may be further or closer than they appear. The area displayed is limited and objects which are close to either corner of the bumper or under the bumper do not display. Disconnecting the RVC The rear vision camera must be disconnected if the tailgate needs - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 333
Driving and Operating When the System Does Not Seem To Work Properly The RVC system might not work properly or display a clear image if: . 9-67 The RVC is turned off. See "Turning the RVC System On or Off" earlier in this section. It - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 334
indicator light is flashing to turn off the video display along with the left indicator light. Fuel For diesel engine vehicles, see "Fuel for Diesel Engines" in the Duramax diesel supplement. For gasoline engine vehicles, use of the recommended fuel is an important part of the proper maintenance - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 335
spark plug life and affect emission control system performance. The malfunction indicator lamp may turn on. If this occurs, see your dealer for service. 9-69 containing MMT. See "Prohibited Fuels" in Recommended Fuel on page 9-68. California Fuel Requirements If the vehicle is certified to meet - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 336
9-70 Driving and Operating is the only gasoline additive recommended by General Motors. It is available at your dealer. Do not use additives with E85 or FlexFuel. E85 or FlexFuel should meet ASTM Specification D 5798 or CAN/ CGSB-3.512 in Canada. Do not use the fuel if the ethanol content is - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 337
help avoid injuries to you and others, read and follow all the instructions on the fuel pump island. Turn off the engine when refueling. Keep . . . Filling the Tank If the vehicle has a diesel engine, see the Duramax diesel supplement for more information... The tethered fuel cap is located behind - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 338
9-72 Driving and Operating Be careful not to spill fuel. Do not top off or overfill the tank and wait a few seconds after you have finished pumping before removing the nozzle. Clean fuel from painted surfaces as soon as possible. See Exterior Care on page 10-93. When replacing the fuel cap, turn - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 339
while pumping fuel. Avoid using cell phones or other electronic devices. Do not tow a trailer during the first 800 km (500 mi) to prevent damage to under heavy loads and/ or hilly conditions. . . . . { Warning When towing a trailer, exhaust gases may collect at the rear of the vehicle and enter - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 340
still work. the left. To move the trailer to the right, move your hand to the right. Always back up slowly and, if possible, have someone guide you electric brakes, start the Passing More passing distance is needed when towing a trailer. The combination will not accelerate as quickly and is longer - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 341
is not shifted down, the brakes might get hot and no longer work well. Vehicles can tow in D (Drive). Shift the transmission to a lower gear if the store the chocks. Maintenance when Trailer Towing The vehicle needs service more often when pulling a trailer. See Maintenance Schedule on page 11-3. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 342
the trailer is too heavy, the brakes may not work well or even at all. The driver and important information about towing a trailer with the vehicle. To identify the trailering capacity of the trailer. Trailer Towing If the vehicle has a diesel engine, see the Duramax diesel supplement for more - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 343
vehicle has only the driver but all required trailering equipment. Weight of additional optional equipment, passengers, and cargo in the tow vehicle must be subtracted from the trailer weight rating. For kingpin weight and trailer tongue weight information, see "Weight of the Trailer Tongue" later - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 344
kg (16,000 lb) 9 299 kg (20,500 lb) 2500 Series 2WD Crew Cab Standard Box HD 6.0L V8 6.0L V8 - Conventional Trailer 6.0L V8 - Fifth-Wheel Trailer 2500 Series 2WD Regular Cab Long Box HD 6.0L V8 6.0L V8 - Payload Performance Pkg (UB7) 6.0L V8 - Conventional Trailer 6.0L V8 - Fifth-Wheel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 345
0L V8 6.0L V8 - Conventional Trailer 6.0L V8 - Fifth-Wheel Trailer 2500 Series 4WD Crew Cab Long Box HD 6.0L V8 6.0L V8 - Conventional Trailer 6.0L V8 - Fifth-Wheel Trailer 3500 Series 2WD Regular Cab Long Box 6.0L V8 (Single Rear Wheels) Conventional Trailer 6.0L V8 (Single Rear Wheels) Fifth-Wheel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 346
6.0L V8 (Single Rear Wheels) Conventional Trailer 6.0L V8 (Single Rear Wheels) Fifth-Wheel Trailer 6.0L V8 (Dual Rear Wheels) 6.0L V8 (Dual Rear Wheels) 3500 Series 4WD Regular Cab Long Box 6.0L V8 (Single Rear Wheels) 6.0L V8 (Single Rear Wheels) Conventional Trailer 3.73 4.10 4.10 3.73 4.10 4.10 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 347
(Dual Rear Wheels) 6.0L V8 (Dual Rear Wheels) 3500 Series 4WD Crew Cab Standard Box 6.0L V8 6.0L V8 - Conventional Trailer 6.0L V8 - Fifth-Wheel Trailer 3500 Series 4WD Crew Cab Long Box 6.0L V8 (Single Rear . (b) This model is neither designed nor intended to tow fifth-wheel or gooseneck trailers. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 348
of tongue weight the vehicle can carry, which will also reduce the trailer weight the vehicle can tow. See " Vehicle Load Limits" for more information about the vehicle's maximum load capacity. Trailer tongue weight (A) should be 10 to 15 percent and fifth-wheel or gooseneck kingpin weight should - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 349
(5,500 lb) 9-83 Vehicle Series 2500/3500 Standard Box 2500/ 3500 Long Box 2500 3500 Single Rear Wheels 3500 Dual Rear Wheels Hitch Type Weight Carrying or exceed the GVWR limit for the vehicle, or the RGAWR, with the tow vehicle and trailer fully loaded for the trip including the weight of the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 350
trailer. Ask a trailering professional about sway controls or refer to the trailer manufacturer's recommendations and instructions. Weight of the Trailering Combination It is important that the combination of the tow vehicle and trailer does not exceed any of its weight ratings - GCWR, GVWR, RGAWR - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 351
50% 100% Refer to trailer manufacturer 's recommendation 1500 1500 2500/3500 7001 to 9900 lbs Over 9900 lbs Up to 18000 lbs Required is the same as the initial measurement after coupling the trailer to the tow vehicle and adjusting the hitch. Fifth-Wheel and Gooseneck Trailering Fifth-wheel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 352
turn. Never allow safety chains to drag on the ground. the instructions for the trailer brakes so they are installed, adjusted, and maintained Make sure the hitch is attached to the tow vehicle frame rails. Do not use the pickup box for support. Auxiliary Battery The auxiliary battery provision can - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 353
has an auxiliary battery. If the vehicle does not have an auxiliary battery, have your dealer or authorized service center install the required fuse. If charging a remote (non-vehicle) battery, press the Tow/Haul Mode button, if equipped, located at the end of the shift lever. This will boost the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 354
: Ground Light Green: Back-up Lamps Red: Battery Feed Dark Blue: Trailer Brake ... The harness should be installed by your dealer or a qualified service center. If the vehicle is equipped with an Integrated Trailer Brake Control (ITBC) System, the blunt cuts exist, but are not connected further in - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 355
trailer combined weight is at least 75 percent of the vehicle's Gross Combined Weight Rating (GCWR). See "Weight of the Trailer" under Trailer Towing on page 9-76. Tow/ Haul is most useful under the following driving conditions: . Pressing this button at the end of the shift lever turns on and off - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 356
9-90 Driving and Operating cause the vehicle's antilock brake or StabiliTrak systems to activate, power sent to the trailer's brakes will be automatically adjusted to minimize trailer wheel lock-up. This does not imply that the trailer has StabiliTrak. The vehicle may have a Trailer Sway Control ( - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 357
change. Activating the Manual Trailer Brake Apply lever. Connecting a trailer equipped with electric trailer brakes. . A. Manual Trailer Brake Apply of output, referred to as trailer gain, All DIC warning and service messages must first be acknowledged by the driver by pressing the odometer - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 358
the trailer brakes. The power output to the trailer is indicated in the Trailer Brake Display Page on the DIC. If the vehicle's service brakes are applied while using the Manual Trailer Brake Apply Lever, the trailer output power will be the greater of the two. The trailer's and the vehicle's brake - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 359
adjust Trailer Gain for each towing condition: 1. Make sure the trailer brakes are in proper working condition. 2. Connect a road surface representative of the towing condition and free of traffic at about 32 to 40 km/h (20 to 25 mph) and fully apply the Manual Trailer Brake Apply Lever. Adjusting - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 360
Gain any time vehicle loading, trailer loading or road surface conditions change or if trailer wheel lock-up is noticed at any time while towing. Other ITBC-Related DIC Messages In addition to displaying TRAILER GAIN and TRAILER OUTPUT through the DIC, trailer connection and ITBC system status are - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 361
either the vehicle or trailer needs service. An authorized GM dealer may be able to diagnose and repair problems with the trailer. However, any diagnosis is unintended side-to-side motion of a trailer while being towed. If the vehicle is towing a trailer and the TSC detects that sway is increasing, - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 362
vehicle or trailer tires. See Towing Equipment on page 9-84 for trailer damage the vehicle or cause components to not work and would not be covered by the warranty. attempting to add anything electrical to the vehicle, see Servicing the Airbag-Equipped Vehicle on page 3-36 and Adding Equipment - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 363
intended to be carried. The weight of items added to the vehicle, like a tool box or truck cap. The total weight of any additional cargo intended to be carried. . . . . Front axle reserve capacity is the difference between the Gross Axle Weight Rating (GAWR) and the front axle weight of the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 364
: W = 318 kg (700 lb) A = 122 cm (4 ft) W.B. = 305 cm (10 ft) (W x (A + W.B.))/W.B. = (318 x (122 + 305))/305 = 445 kg (980 lbs) So, if the front axle reserve capacity is more than 445 kg (980 lbs), the snow plow could be added without exceeding the front GAWR. Heavier equipment can be added on the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 365
braking performance. If the brakes cannot work properly, you could have a crash. To help the brakes work properly when a snow plow is GVWR. Keep in mind that reserve capacity numbers are intended as a guide when selecting the amount of equipment or cargo the truck can carry. If unsure of the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 366
9-100 Driving and Operating Pickup Conversion to Chassis Cab We are aware that some vehicle owners might consider having the pickup box removed and a commercial or recreational body installed. Owners should be aware that, as manufactured, there are differences between a chassis cab and a pickup - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 367
65 Warning ...California Perchlorate Materials Requirements ...Accessories and Modifications ...10-2 10-2 10-3 10-3 Vehicle Checks Doing Your Own Service Work ...10-3 Hood ...10-4 Engine Compartment Overview ...10-5 Engine Oil ...10-6 Engine Oil Life System ...10-9 Automatic Transmission Fluid - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 368
dealer. You will receive genuine GM parts and GM-trained and supported service people. Genuine GM parts have one of these marks: Jump Starting Jump Starting ...10-84 Towing Towing the Vehicle ...10-89 Recreational Vehicle Towing ...10-89 Appearance Care Exterior Care ...10-93 Interior Care ...10 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 369
if you do not have the proper knowledge, service manual, tools, or parts. Always follow owner manual procedures and consult the service manual for your vehicle before doing any service work. If doing some of your own service work, use the proper service manual. It tells you much more about how to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 370
, see Airbag System Check on page 3-38. Keep a record with all parts receipts and list the mileage and the date of any service work performed. See Maintenance Records on page 11-16. Notice: Even small amounts of contamination can cause damage to vehicle systems. Do not allow contaminants to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 371
Vehicle Care 10-5 Engine Compartment Overview 5.3 L V8 Engine Shown (4.3 L V6 Engine, 4.8 L V8 Engine, 6.0 L V8 Engine, and 6.2 L V8 Engine Similar) - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 372
M. Windshield Washer Fluid Reservoir. See "Adding Washer Fluid" under Washer Fluid on page 10-23. If the vehicle has a diesel engine and/or an Allison Transmission, see the Duramax Diesel Supplement. . G. Engine Oil Fill Cap. See "When to Add Engine Oil" under Engine Oil on page 10-6. H. Engine Oil - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 373
out the excess oil or limit driving of the vehicle and seek a service professional to remove the excess amount of oil. See Engine Compartment Overview explanation of what kind of oil to use. For engine oil crankcase capacity, see Capacities and Specifications on page 12-2. Notice: Do not add too much - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 374
Failure to use the recommended engine oil or equivalent can result in engine damage not covered by the vehicle warranty. Check with your dealer or service provider on whether the oil is approved to the dexos1 specification. Engine Oil Additives/Engine Oil Flushes Do not add anything to the oil. The - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 375
oil change is indicated can vary considerably. For the oil life system to work properly, the system must be reset every time the oil is changed. LIFE REMAINING percentage is near 0%. Your dealer has trained service people who will perform this work and reset the system. It is also important to check - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 376
Fluid Because this operation can be a little difficult, it may be best to have this done at the dealer service department. If not taken to the dealer, be sure to follow all the instructions here or a false reading on the dipstick could result. . . . To get the right reading, the fluid should be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 377
Vehicle Care Get the vehicle warmed up by driving about 24 km (15 miles) when outside temperatures are above 10°C (50°F). If it is colder than 10°C (50°F), drive the vehicle in 3 (Third) until the engine temperature gauge moves and then remains steady for 10 minutes. A cold fluid check can be made - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 378
checking procedures to check the fluid level. However, if there is a large leak, then it may be necessary to have the vehicle towed to a dealer service department and have it repaired before driving the vehicle further. Notice: Use of the incorrect automatic transmission fluid may damage the vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 379
Vehicle Care Change the fluid and filter at the scheduled maintenance intervals listed in Maintenance Schedule on page 11-3. Be sure to use the transmission fluid listed in Recommended Fluids and Lubricants on page 11-12. 2. Apply the parking brake and place the shift lever in P (Park). 3. With your - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 380
10-14 Vehicle Care band. It does not take much fluid, generally less than 0.5 Liter (1 Pint). Do not overfill. 6. Perform a hot check at the first opportunity after the transmission reaches a normal operating temperature between 71°C to 93°C (160°F to 200°F). 7. If the fluid level is in the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 381
less than 0.5 L (1 pint). Do not overfill. Engine Air Cleaner/Filter If the vehicle has a diesel engine, see "Pickup Models" under "Engine Air Cleaner/Filter" in the Duramax® Diesel Supplement for the correct inspection and replacement procedures. See Engine Compartment Overview on page 10-5 for - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 382
air; it helps to stop flames if the engine backfires. Use caution when working on the engine and do not drive with the air cleaner/filter off. screws. Cooling System If the vehicle has the Duramax® diesel engine, see the Duramax diesel supplement for more information. The cooling system allows - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 383
mi), whichever occurs first. The following explains the cooling system and how to check and add coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10-20. 5.3 L V8 Engine Shown (4.3 L V6 Engine, 4.8 L V8 Engine, 6.0 L V8 Engine, and 6.2 L V8 Engine - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 384
in the trash, pouring it on the ground, or into sewers, streams, or bodies of water. Have the coolant changed by an authorized service center, familiar with legal requirements regarding used coolant disposal. This will help protect the environment and your health. Gives freezing protection down to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 385
slowly, and remove it. How to Add Coolant to the Coolant Surge Tank for Gasoline Engines If the vehicle has a diesel engine, see "Cooling System" in the Duramax Diesel Supplement for the proper coolant fill procedure. { Warning Steam and scalding liquids from a hot cooling system can blow out and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 386
are not, do not continue to run the engine and have the vehicle serviced. Notice: Running the engine without coolant may cause damage or a fire. proper Engine Overheating If the vehicle has the Duramax® Diesel engine, see the Duramax Diesel Supplement for more information. The vehicle has several - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 387
-21 Stops after high-speed driving Idles for long periods in traffic Tows a trailer; see Trailer Towing on page 9-76. Warning (Continued) Stop the engine if it can indicate a serious problem. If there is an engine overheat warning, but no steam is seen or heard, the problem may not be too serious - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 388
be heard spinning at low speed during most everyday driving. The fans may turn off if no cooling is required. Under heavy vehicle loading, trailer towing, high outside temperatures, or operation of the air conditioning system, the fans may change to high speed and an increase in fan noise may be - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 389
needs to be added, be sure to read the manufacturer's instructions before use. Use a fluid that has sufficient protection against freezing unusual noise is heard. A fluid loss in this system could indicate a problem. Have the system inspected and repaired. Adding Washer Fluid The vehicle has a - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 390
work well. That could lead to a crash. When the brake wear warning sound is heard, have the vehicle serviced the proper sequence to torque specifications in Capacities and Specifications on page 12-2. . concentrated washer fluid, follow the manufacturer instructions for adding water. Do not mix - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 391
approved replacement parts. If this is not done, the brakes might not work properly. For example, installing disc brake pads that are wrong for the a rapid increase in pedal travel. This could be a sign that brake service might be required. The brake fluid level goes down because of normal brake - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 392
the linings are worn, there will be too much fluid when new brake linings are installed. Add or remove brake fluid, as necessary, only when work is done on the brake hydraulic system. Checking Brake Fluid Check brake fluid by looking at the brake fluid reservoir. See Engine Compartment Overview on - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 393
and gas that can explode. You can be badly hurt if you are not careful. See Jump Starting on page 10-84 for tips on working around a battery without getting hurt. Battery This vehicle has a maintenance free battery (or batteries). Refer to the replacement number on the original battery label when - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 394
10-28 Vehicle Care How to Check Lubricant Manual Shift Transfer Case Electric Shift Transfer Case A. Fill Plug B. Drain Plug A. Fill Plug B. Drain Plug Active Transfer Case A. Fill Plug B. Drain Plug To get an - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 395
It is not necessary to regularly check front axle fluid unless a leak is suspected, or an unusual noise is heard. A fluid loss could indicate a problem. Have it inspected and repaired. How to Check Lubricant To get an accurate reading, the vehicle should be on a level surface. 1500 Series A. Fill - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 396
for an hour or two. Remember that the rear axle assembly must be supported to get a true reading. What to Use Refer to Recommended Fluids and suspected or an unusual noise is heard. A fluid loss could indicate a problem. Have it inspected and repaired. All axle assemblies are filled by volume of - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 397
bottom of the fill plug hole, located on the rear axle. Add only enough fluid to reach the proper level. For all 6.6 L Duramax Diesel 2500HD Series applications and all 3500 Series applications, the proper level is from 17 mm to 21 mm (0.6 in to 0.8 in) below the bottom of the fill plug hole - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 398
in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer for service. For manual transmission vehicles, put the shift lever in Neutral, push the clutch pedal down halfway, and try to start the engine. The vehicle should - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 399
to LOCK/OFF only when the shift lever is in P (Park). For manual transmission vehicles, the ignition should turn to LOCK/OFF only when you press ignition key should come out only in LOCK/OFF. Contact your dealer if service is required. To check the parking brake's holding ability: With the engine - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 400
ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake. Contact your dealer if service is required. Wiper Blade Replacement Windshield wiper blades should be inspected for wear or cracking. See Maintenance Schedule on page 11-3. 2. Squeeze - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 401
gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on the bulb package. A. Park/Turn Signal/ Sidemarker Lamp B. Low‐Beam Headlamp C. High‐Beam Headlamp 1. Open the hood. See Hood on page 10 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 402
10-36 Vehicle Care 2. If you are replacing the bulb on the passenger side, remove the Engine Air Cleaner cover. See Engine Air Cleaner/Filter on page 10-15 for more information. 3. Reach in and access the bulb sockets from inside the engine compartment. 4. Turn the bulb socket counterclockwise to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 403
Vehicle Care 4. Install a new bulb into the socket, turn it clockwise, and press it in until it is tight. 5. Reinstall the lens and the four screws. To replace one of these bulbs: 1. Open the tailgate. See Tailgate on page 2-9 for more information. 10-37 4. Pull the old bulb straight out from the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 404
10-38 Vehicle Care To replace one of these bulbs: License Plate Lamp 3. Turn the bulb socket (C) one‐ quarter turn to release the bulb socket from the lamp housing (A). 4. Pull the bulb (B) from the bulb socket (C). 5. Reverse the steps to install. 1. Remove the two screws and lift off the lamp - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 405
and circuit breakers protect power devices in the vehicle. Replace a bad fuse with a new one of the identical size and rating. If there is a problem on the road and a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature of the vehicle that is not - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 406
a new one of the identical size and rating. If you ever have a problem on the road and don't have a spare fuse, you can borrow one that can. Engine Compartment Fuse Block If the vehicle has a diesel engine, see the Duramax Diesel supplement for more information. The Engine Compartment Fuse Block is - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 407
Vehicle Care Fuses 4 5 Usage 10-41 Engine Controls Engine Control Module, Throttle Control Trailer Brake Controller Front Washer Oxygen Sensor Antilock Brakes System 2 Trailer Back-up Lamps Driver Side Low-Beam Headlamp Engine Control Module (Battery) Fuel Injectors, Ignition Coils (Right Side) 6 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 408
10-42 Fuses 14 Vehicle Care Usage Transmission Control Module (Battery) Vehicle Back-up Lamps Passenger Side Low-Beam Headlamp Air Conditioning Compressor Oxygen Sensors Transmission Controls (Ignition) Fuel Pump Fuel System Control Module Not Used Not Used Fuel Injectors, Ignition Coils (Left Side - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 409
Vehicle Care Fuses 48 49 Usage Auxiliary Climate Control (Ignition) Center High-Mounted Stoplamp (CHMSL) Rear Defogger Heated Mirrors SEO B1 Upfitter Usage (Battery) Accessory Power Outlet SEO Upfitter Usage Climate Controls (Ignition) Engine Control Module, Secondary Fuel Pump (Ignition) 60 61 62 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 410
10-44 Relays FAN HI FAN LO Vehicle Care Usage Cooling Fan High Speed Cooling Fan Low Speed Cooling Fan Control Low-Beam Headlamp Front Fog Lamps Air Conditioning Compressor The instrument panel fuse block access door is located on the driver side edge of the instrument panel. Pull off the cover to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 411
Vehicle Care Fuses 6 7 8 9 10 11 12 The vehicle may not be equipped with all of the fuses, relays, and features shown. Fuses Usage 1 2 Rear Seats Rear Accessory Power Outlet Fuses 3 4 5 Usage Steering Wheel Controls Backlight Driver Door Module Dome Lamps, Driver Side Turn Signal 13 14 15 16 Usage - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 412
10-46 Fuses 17 18 19 20 Vehicle Care Usage Interior Lamps Power Door Lock 1 (Unlock Feature) Rear Seat Entertainment Ultrasonic Rear Parking Assist, Power Liftgate Power Door Lock 1 (Lock Feature) Driver Information Center (DIC) Rear Wiper Cooled Seats Driver Seat Module, Remote Keyless Entry - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 413
Every new GM vehicle has high-quality tires made by a leading tire manufacturer. See the warranty manual for information regarding the tire warranty and where to get service. For additional information refer to the tire manufacturer. Circuit Breaker CB1 Usage Passenger Side Power Window Circuit - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 414
any tires that have been damaged by impacts with potholes, curbs, etc. Improperly repaired tires can cause a crash. Only the dealer or an authorized tire service center should repair, replace, dismount, and mount the tires. Do not spin the tires in excess of 56 km/h (35 mph) on slippery surfaces - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 415
Vehicle Care Consider installing winter tires on the vehicle if frequent driving on snow or ice-covered roads is expected. All-season tires provide adequate performance for most winter driving conditions, but they may not offer the same level of traction or performance as winter tires on snow or ice - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 416
Vehicle Care and service description. See the "Tire Size" illustration later in this section for more detail. (B) TPC Spec (Tire Performance is molded into the sidewall. The examples show a typical passenger and light truck tire sidewall. Passenger (P-Metric) Tire (A) Tire Size: The tire size code - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 417
be carried and the maximum pressure needed to support that load. For information on recommended tire Transportation Motor Vehicle Safety Standards. Light Truck (LT-Metric) Tire (A) Tire service description. See the "Tire Size" illustration later in this section for more detail. (B) TPC Spec - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 418
Maximum load that can be carried and the maximum pressure needed to support that load when used as a single. For information on recommended Tire Size The examples show a typical passenger vehicle and light truck tire size. Passenger (P‐Metric) Tire (A) Passenger (P‐Metric) Tire: The United - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 419
(F) Service Description: These characters represent the load index and speed rating of the tire. The load index represents the load carrying capacity a the tire size aspect ratio is 75, as shown in item C of the light truck (LT‐ Metric) tire illustration, it would mean that the tire's sidewall is 75 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 420
The weight of a motor vehicle with standard and optional equipment including the maximum capacity of fuel, oil, and coolant, but without passengers and cargo. DOT unit for air pressure. Light Truck (LT-Metric) Tire: A tire used on light duty trucks and some multipurpose passenger vehicles. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 421
of curb weight, accessory weight, vehicle capacity weight, and production options weight. Normal passenger cars and some light duty trucks and multipurpose vehicles. Recommended Inflation degrees to the centerline of the tread. Rim: A metal support for a tire and upon which the tire beads are seated - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 422
testing procedures. The ratings are molded into the sidewall of the tire. See Uniform Tire Quality Grading on page 10-68. Vehicle Capacity Weight: The number of designated seating positions multiplied by Tire overloading and overheating which could lead to a blowout. Premature or irregular wear - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 423
equipment tires and the correct cold tire inflation pressures. The recommended pressure is the minimum air pressure needed to support the vehicle's maximum load carrying capacity. For additional information regarding how much weight the vehicle can carry, and an example of the Tire and Loading - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 424
10-58 Vehicle Care has ended. See Vehicle Load Limits on page 9-15 and Tire Pressure on page 10-56. As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 425
Vehicle Care Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 426
remainder of the ignition cycle. A DIC warning message also displays. The malfunction light and DIC warning message come on at each ignition cycle until the problem is corrected. Some of the conditions that can cause these to come on are: . One of the road tires has been replaced with the spare - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 427
tool, in the following order: driver side front tire, passenger side front tire, passenger side rear tire, and driver side rear. See your dealer for service or to purchase a relearn tool. There are two minutes to match the first tire/wheel position, and five minutes overall to match all four tire - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 428
10-62 Vehicle Care activate the TPMS sensor. A horn chirp confirms that the sensor identification code has been matched to this tire and wheel position. 6. Proceed to the passenger side front tire, and repeat the procedure in Step 5. 7. Proceed to the passenger side rear tire, and repeat the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 429
Vehicle Care . 10-63 The tire has a puncture, cut, or other damage that cannot be repaired well because of the size or location of the damage. See When It Is Time for New Tires on page 10-65 and Wheel Replacement on page 10-70. If your vehicle has dual rear wheels, also see Dual Tire Rotation on - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 430
Pressure on page 10-56 and Vehicle Load Limits on page 9-15. Check that all wheel nuts are properly tightened. See "Wheel Nut Torque" under Capacities and Specifications on page 12-2. Lightly coat the center of the wheel hub with wheel bearing grease after a wheel change or tire rotation to prevent - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 431
when it is time for new tires. Treadwear indicators appear when the tires have only 1.6 mm (1/16 in) or less of tread remaining. Some commercial truck tires may not have treadwear indicators. See Tire Inspection on page 10-62 and Tire Rotation on page 10-63 for additional information. The rubber - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 432
that impact the overall performance of the vehicle, including brake system performance, ride and handling, traction control, and tire pressure monitoring performance. GM's TPC Spec number is molded onto the tire's sidewall near the tire size. If the tires have an all-season tread design, the TPC - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 433
pressure monitoring system could give an inaccurate low-pressure warning if non-TPC Spec rated tires are installed. See Tire Pressure Monitor System on page 10-58. { Warning Tires could explode during improper service. Attempting to mount or dismount a tire could cause injury or death. Only your - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 434
10-68 Vehicle Care The Tire and Loading Information label indicates the original equipment tires on the vehicle. See Vehicle Load Limits on page 9-15 for the label location and more information about the Tire and Loading Information label. { Warning If different sized wheels are used, there may - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 435
. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate. Traction The traction - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 436
wheel nuts for replacement. Notice: The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp wheel that is needed. Each new wheel should have the same load-carrying capacity, diameter, width, offset and be mounted the same way as the one - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 437
000 mi) of driving. For proper torque, see "Wheel Nut Torque" under Capacities and Specifications on page 12-2. See If a Tire Goes Flat on page 10 Tire Chains Warning (Continued) and road conditions. Follow that manufacturer's instructions. To help avoid damage to the vehicle, drive slowly, readjust - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 438
, well off the road, if possible. fastened. Drive slowly and follow the chain manufacturer's instructions. If you can hear the chains contacting the vehicle, stop and retighten them. If the Have your dealer or an authorized tire service center repair or replace the flat tire as soon as possible. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 439
the parking brake firmly. 2. Put an automatic transmission in P (Park) or a manual transmission in 1 (First) or R (Reverse). 3. For four-wheel-drive vehicles, vehicle has a flat tire (B), use the following example as a guide to assist in the placement of the wheel blocks (A). Tire Changing Removing - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 440
10-74 Vehicle Care For regular cab models, the equipment you will need is behind the passenger seat. For extended and crew cab models, the equipment is on the shelf behind the passenger side second row seat. 1. Turn the knob on the jack counterclockwise to lower the jack head to release the jack - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 441
Vehicle Care I. J. Jack Handle Extensions Spare Tire Lock (If equipped) 10-75 1. Open the spare tire lock cover on the bumper and use the ignition key to remove the spare tire lock (J). To remove the spare tire lock, insert the ignition key turn and pull straight out. 3. Insert the hoist end (open - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 442
10-76 Vehicle Care Removing the Flat Tire and Installing the Spare Tire Use the following pictures and instructions to remove the flat tire and raise the vehicle. The tools you will be using include the jack (A), the wheel blocks (B), the jack handle (C), the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 443
Vehicle Care 2. If the vehicle has wheel nut caps, loosen them by turning the wheel wrench counterclockwise. If the vehicle has a center cap with wheel nut caps, the wheel nut caps are designed to stay with the center cap after they are loosened. Remove the entire center cap. 10-77 3. Use the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 444
10-78 Vehicle Care 5. If the flat tire is on the rear, for 1500 models position the jack under the rear axle about 5 cm (2 in) inboard of the shock absorber bracket. 4. Position the jack under the vehicle, as shown. If the flat tire is on the front of the vehicle (1500 Model vehicles), position - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 445
on a jack is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. { Warning Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 446
10-80 Vehicle Care Warning (Continued) towel can be used; however, use a scraper or wire brush later to remove all rust or dirt. { Warning Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle's wheel could fall off, causing a crash. 10. Put the wheel nuts back - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 447
torque wrench after the first 160 km (100 mi) and then 1600 km (1,000 mi) after that. Repeat this service whenever you have a tire removed or serviced. See Capacities and Specifications on page 12-2 for more information. When reinstalling the regular wheel and tire, also reinstall either the center - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 448
10-82 Vehicle Care F. Hoist End of Extension Tool pointing up can damage the wheel. Always stow the wheel with the valve stem pointing down and have the wheel/tire repaired as soon as possible. Store the tire under the rear of the vehicle in the spare tire carrier. G. Hoist Shaft Access Hole H. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 449
Vehicle Care 5. Raise the tire part way upward. Make sure the retainer is seated in the wheel opening. 6. Raise the tire fully against the underside of the vehicle by turning the wheel wrench clockwise until you hear two clicks or feel it skip twice. You cannot overtighten the cable. 8. Reinstall - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 450
See Tire Pressure on page 10-56 and Vehicle Load Limits on page 9-15 for information regarding proper tire inflation and loading your vehicle. For instruction on how to remove, install or store a spare tire, see "Removing the Flat Tire and Installing the Spare" and "Storing a Flat or Spare Tire and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 451
the vehicle by pushing or pulling it will not work, and it could damage the vehicle. 1. Check damaged. 2. If you have a vehicle with a diesel engine with two batteries, you should know before you automatic transmission in P (Park) or a manual transmission in Neutral before setting the parking brake - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 452
remote negative (-) terminal is a stud located on the right front of the engine, where the negative battery cable attaches. If your vehicle has a diesel engine, the remote negative (-) terminal is the negative (-) post on the auxiliary battery on the driver side of the engine compartment. For more - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 453
engine for a while. 12. Try to start the vehicle that had the dead battery. If it will not start after a few tries, it probably needs service. 5.3L Engine (4.3L, 4.8L, 6.0L, 6.2L and 6.6L Similar) 7. Connect the red positive (+) cable to the positive (+) terminal of the vehicle with the dead - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 454
10-88 Vehicle Care 2. Disconnect the black negative (−) cable from the vehicle with the good battery. 3. Disconnect the red positive (+) cable from the vehicle with the good battery. 4. Disconnect the red positive (+) cable from the other vehicle. 5. Return the positive (+) terminal cover, to its - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 455
lift tow truck. If a wheel lift tow truck is used, the drive wheels cannot contact the road while the vehicle is being towed. A wheel dolly must be used to lift all drive wheels off the ground. Consult your dealer or a professional towing service if the disabled vehicle must be towed. To tow the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 456
others could be injured. Make sure the parking brake is firmly set before the transfer case is shifted to N (Neutral). Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 457
Off the Ground) - Two-Wheel-Drive Vehicles Use the following procedure to dolly tow a four-wheel-drive vehicle from the front: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Drive the front wheels onto the dolly. 3. Shift the transmission to P (Park - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 458
Brake on page 9-54. 4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly following the manufacturer's instructions. 6. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 7. Turn the ignition to LOCK/OFF. Rear - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 459
Brake on page 9-54. 4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly following the manufacturer's instructions. 6. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 10-93 { Warning Shifting a four-wheel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 460
Exterior Lamps/ Lenses and Emblems Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps, lenses and emblems. Follow instructions under "Washing the Vehicle" in this section. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 461
Vehicle Care Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean rubber blades using a lint-free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 462
10-96 Vehicle Care material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty. leaks, cracks, chafing, etc. Visually check constant velocity joints, rubber boots, and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 463
periods of time. Cleaners may contain solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. To prevent damage, do not clean - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 464
10-98 Vehicle Care 3. Start on the outside edge of the soil and gently rub toward the center. Rotate the cleaning cloth to a clean area frequently to prevent forcing the soil in to the fabric. 4. Continue gently rubbing the soiled area until there is no longer any color transfer from the soil to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 465
Vehicle Care Instrument Panel, Leather, Vinyl, & Other Plastic Surfaces Use a soft microfiber cloth dampened with water to remove dust and loose dirt. For a more thorough cleaning, use a soft microfiber cloth dampened with a mild soap solution. Notice: Soaking or saturating leather, especially - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 466
10-100 Vehicle Care Use the following guidelines for proper floor mat usage. . The original equipment floor mats were designed for the vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 467
and Maintenance 11-1 Service and Maintenance General Information General Information ...11-1 General Information This maintenance section applies to vehicles with a gasoline engine. For diesel engine vehicles, see the maintenance schedule section in the Duramax diesel supplement. Your vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 468
. See Doing Your Own Service Work on page 10-3. Mainly driven in heavy city traffic in hot weather. Mainly driven in hilly or mountainous terrain. Frequently towing a trailer. Used for high speed or competitive driving. Used for taxi, police, or delivery service. . . . Carry passengers and cargo - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 469
a year and the oil life system must be reset. Your trained dealer technician can perform this work. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 mi since the last service. Reset the oil life system when the oil is changed. See Engine Oil Life System - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 470
needed. Visually inspect gas strut for signs of wear, cracks, or other damage. Check the hold open ability of the strut. See your dealer if service is required. Inspect sunroof track and seal, if equipped. See Sunroof (Crew Cab) on page 2-21 or Sunroof (Extended Cab) on page 2-20. Verify spare - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 471
Service and Maintenance 11-5 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 472
Maintenance Footnotes - Maintenance Schedule Additional Required Services - Normal (1) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. (2) Or every four years, whichever comes first. (3) Do not - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 473
Service and Maintenance 11-7 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 474
the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced. Special Application Services . Vehicles with Dual Wheels: Check dual wheel nut torque at 160 km/100 mi, 1 600 km/ 1,000 mi and 9 700 km/6,000 mi. Severe - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 475
-point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required. Battery The battery supplies power to start the engine and operate any additional electrical accessories - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 476
your dealer can inspect the hoses and advise if replacement is needed. Lamps Properly working headlamps, taillamps, and brake lamps are important to see and be seen on the leaking, blown seals, or damage, and can advise when service is needed. . Trained dealer technicians can inspect and recommend - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 477
Service and Maintenance Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance. . 11-11 Wiper Blades Wiper blades need - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 478
-12 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an Allison Transmission, see the maintenance schedule section in the Duramax diesel - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 479
Service and Maintenance Usage Manual Transmission Key Lock Cylinders Floor Shift Linkage 89021671, in Drive Canada 89021672). Front Axle (1500, 2500 HD, and 3500 SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in HD Series) Canada 89021678). Rear Axle Transfer Case (Four-Wheel Drive - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 480
11-14 Service and Maintenance Usage Fluid/Lubricant Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 481
by name, part number, or specification can be obtained from your dealer. If your vehicle has a diesel engine, see the Duramax diesel supplement for more information. Part Engine Air Cleaner/Filter Standard Filter High Capacity Filter Oil Filter 4.3L V6 4.8L V8; 5.3L V8; 6.0L V8; 6.2L V8 Spark Plugs - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 482
-16 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Date Odometer Reading Serviced By Services Performed - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 483
Service and Maintenance Odometer Reading 11-17 Date Serviced By Services Performed - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 484
11-18 Service and Maintenance Odometer Reading Date Serviced By Services Performed - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 485
and Specifications on page 12-2 for the vehicle's engine code. Vehicle Data Capacities and Specifications ...12-2 Engine Drive Belt Routing ...12-6 Service Parts Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification Number - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 486
information. If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. Application Air Conditioning Refrigerant R134a Capacities Metric English For the air conditioning system V8 1500 Series 5.3L V8 1500 Series 6.0L V8 2500 Series and 3500 Series 6.2L V8 1500 Series - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 487
Technical Data Capacities Metric 4.3 L 5.7 L 98.4 L 128.7 L 136.3 L 136.3 L 240.4 L 89.0 L 151.4 L 1.5 L 1500 Series Long Box 2500 Series and 3500 Series Standard Box 2500 Series and 3500 Series Long Box 3500 Series Chassis Cab 3500 Chassis Cab - Front Tank 3500 Chassis Cab - Rear Tank (if equipped - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 488
Electronic Transmission 6-Speed Transmission 6L80-E 6-Speed Transmission 6L90-E 6-Speed Transmission Allison Transmission Fluid - Manual (Drain and Refill) 1500 Series 3500 Series Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 489
Technical Data Engine Specifications (cont'd) Engine 5.3L V8 FlexFuel with Active Fuel Management™ (Iron Block) (LMG) 5.3L V8 FlexFuel with Active Fuel Management™ (Aluminum Block) (LC9) 6.0L V8 FlexFuel with Active Fuel Management™ (Aluminum Block)(LZ1) 6.0L V8 (Iron Block) (L96) 6.2L V8 FlexFuel ( - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 490
12-6 Technical Data Engine Drive Belt Routing V8 Engines V6 Engines If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 491
Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of your dealership or - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 492
contacting a member of dealership management, it appears your concern cannot be resolved by your dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Care Centre at 1-800-263-3777 (English - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 493
owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial the Vehicle Identification Number (VIN). 13-3 Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 494
who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer E (Vehicle Information): Download owner manuals and view vehicle-specific how-to and schedule service appointments. F (Live Chat Support): Chat live with online help representatives. Visit my.chevrolet.com to - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 495
, and multimedia galleries organized into the Features and Auto Care Sections. Download the owner manual for your vehicle, quickly and easily. Find the Chevrolet-recommended maintenance services for your vehicle. This program is available to qualified applicants for cost reimbursement of eligible - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 496
and delivery date of the vehicle. Description of the problem. . Services Provided . . Coverage Services are provided up to 5 years/ 160 000 km identification before this service is given. Emergency Tow from a Public Road or Highway: Tow to the nearest Chevrolet dealer for warranty service, or if - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 497
department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions. Courtesy Transportation Program To enhance your ownership experience, we and our - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 498
Public Transportation or Fuel Reimbursement If the vehicle requires overnight warranty repairs, and public transportation is used instead of your dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 499
than GM and may not have been tested for the vehicle. As a result, these parts may fit poorly, exhibit premature durability/ 13-9 corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by the GM New Vehicle Limited Warranty, and any vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 500
vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Assistance Program on page 13-5. Gather the following information: . . Many - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 501
Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 502
: Customer Information Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 Prices may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may call the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 503
Gatineau, QC J8Z 0A1 Call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada vehicle. These modules may store data to help the dealer technician service the vehicle. Some modules may also store data about how the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 504
13-14 Customer Information These data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 505
other trip information. See the navigation manual for information on stored data and for deletion instructions. Radio Frequency Statement This vehicle has to any of these systems by other than an authorized service facility could void authorization to use this equipment. Radio Frequency - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 506
13-16 Customer Information 2 NOTES - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 507
Directions and Connections service plan. . OnStar Services Emergency ...Security ...Navigation Emergency, Security, Navigation, Connection, and Diagnostic Services. The OnStar system status light is next Requires the available Directions and Connections service plan. Receive On-Demand Diagnostics - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 508
Press Q to connect to a live Advisor. 2. Request directions. 3. Directions are downloaded to the vehicle. 4. Follow the voice-guided commands. Security OnStar provides services like Stolen Vehicle Assistance, Remote Ignition Block, and Roadside Assistance, if equipped. OnStar can unlock the vehicle - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 509
from a cell phone through the OnStar RemoteLink mobile app. For coverage maps, see www.onstar.com (U.S.), www.onstar.ca (Canada). Other Navigation Services Available from OnStar OnStar eNav: Allows subscribers to send destinations from MapQuest.com to their Turn-by-Turn Navigation or screen-based - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 510
14-4 OnStar End a Call Press =. System responds: "Call ended." 2. Say "Call ." System responds: "OK, calling ." 2. Say "Call." System responds: "Please say the name or number to call." 3. Say the entire number without pausing, including a "1" and the area code. System responds: - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 511
has changed, OnStar may send a voice message to the vehicle, requesting updated account information. How OnStar Service Works Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 512
service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar service. Service involving location information about the vehicle cannot work modified, OnStar service may not work. Other problems beyond the - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 513
the Advisor with the current number. 14-7 Potential Issues Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Press Q to try the call again - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 514
may unlawfully intercept or access transmissions and private communications without consent. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 515
On-Off Switch ...3-29 Passenger Status Indicator ...5-19 Readiness Light ...5-17 Servicing Airbag-Equipped Vehicles ...3-36 System Check ...3-22 Alarm Vehicle Security ...2-10 All Transmission Fluid ...10-10, 10-12 Automatic Transmission Manual Mode ...9-36 Shift Lock Control Function Check ...10-33 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 516
Fuel Requirements ...9-69 Perchlorate Materials Requirements ...10-3 Warning ...10-2 Camera, Rear Vision ...9-63 Canadian Vehicle Owners ...iii Capacities and Specifications ...12-2 Carbon Monoxide Engine Exhaust ...9-31 Tailgate ...2-9 Winter Driving ...9-12 Cargo Lamp ...6-7 Cautions, Danger, and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 517
...9-59 Light ...5-28 Cupholders ...4-1 Customer Assistance ...13-4 Offices ...13-3 Text Telephone (TTY) Users ...13-4 Customer Information Service Publications Ordering Information ...13-11 Customer Satisfaction Procedure ...13-1 i-3 D Damage Repair, Collision ...13-9 Danger, Warnings, and - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 518
Emergency OnStar® ...14-2 Engine Air Cleaner/Filter ...10-15 Check and Service Engine Soon Light ...5-21 Compartment Overview ...10-5 Coolant ...10-17 Coolant While Parked ...9-32 Starting ...9-25 Entry Lighting ...6-8 Equipment, Towing ...9-84 Event Data Recorders ...13-14 Exit Lighting ...6-8 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 519
INDEX i-5 F Fan Engine ...10-22 Fast Idle System ...9-27 Features Memory ...1-12 Filter, Engine Air Cleaner ...10-15 Flash-to-Pass ...6-3 Flashers, Hazard Warning ...6-5 Flat Tire ...10-72 Changing ...10-73 FlexFuel E85 ...9-70 Floor Mats ...10-99 Fluid Automatic Transmission ...10-10, 10-12 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 520
Belts Properly ...3-13 Infotainment ...7-1 Instrument Cluster ...5-11 Instrument Panel Storage Area ...4-1 Introduction ...iii General Information Service and Maintenance ...11-1 Towing ...9-73 Vehicle Care ...10-2 Glass Replacement ...10-34 Glove Box ...4-1 GM Mobility Reimbursement Program ...13 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 521
...5-16 Security ...5-27 StabiliTrak® OFF ...5-25 Tire Pressure ...5-26 Tow/Haul Mode ...5-25 Traction Control System (TCS)/StabiliTrak® ...5-25 Locking Malfunction Indicator Lamp ...5-21 Manual Mirrors ...2-13 Manual Mode ...9-36 Manual Transmission ...9-38 Manual Windows ...2-18 Memory Features - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 522
Tilt ...2-16 Power ...2-14 Trailer Tow ...2-13 Monitor System, Tire Security ...14-2 Operation, Infotainment System ...7-7 Ordering Service Publications ...13-11 Outlets Power ...5-9 Messages ...2-13 Folding ...2-15 Heated ...2-16 Manual ...2-13 Manual Rearview ...2-17 N Navigation OnStar® ...14 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 523
INDEX Overheated Engine Protection Operating Mode ...10-22 Overheating, Engine ...10-20 Overview, Infotainment System ...7-3, 7-4, 7-6 Phone Bluetooth ...7-49 Pick-up Box Identification and Fender Marker Lamps ...10-36 Pickup Conversion to Chassis Cab ...9-100 Power Door Locks ...2-7 Mirrors ...2-14 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 524
Seatbacks ...3-6 Securing Child Restraints ...3-55, 3-58 Recommended Fluids and Lubricants ...11-12 Records Maintenance ...11-16 Recreational Vehicle Towing ...10-89 Reimbursement Program, GM Mobility ...13-5 Remote Keyless Entry (RKE) System ...2-2 Remote Vehicle Start ...2-4 Replacement Glass - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 525
10 Service Accessories and Modifications ...10-3 Doing Your Own Work ... Servicing the Airbag ...3-36 Shift Lock Control Function Check, Automatic Transmission ...10-33 Shifting Into Park ...9-28 Out of Park ...9-30 Signals, Turn and Lane-Change ...6-5 Snow Plow ...9-96 Specifications and Capacities - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 526
Haul Mode ...9-37 Tow/Haul Mode Light ...5-25 U Ultrasonic Parking Assist ...9-62 Uniform Tire Quality Grading ...10-68 Universal Remote System ...5-54 Operation ...5-59 Programming ...5-54 Using This Manual ...iii V Vehicle Alarm System ...2-10 Canadian Owners ...iii Control ...9-3 Identification - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 527
(cont'd) Remote Start ...2-4 Security ...2-10 Towing ...10-89 Vehicle Care Tire Pressure ...10-56 Ventilation, Air ...8-10 Visors ...2-20 Voltmeter Gauge ...5-15 When It Is Time for New Tires ...10-65 Where to Put the Restraint ...3-45 Windows ...2-18 Manual ...2-18 Power ...2-18 Rear ...2-19 - 2014 Chevrolet Silverado 3500 HD Crew Cab | Owner Manual - Page 528
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 |
 |
2014 Chevrolet Silverado 2500HD and 3500HD
Owner Manual
M
In Brief
... . . . . . . . . . . . . . . . . . . . . .
1-1
Instrument Panel
.. .. . . . . . . . . . .
1-2
Initial Drive Information
... . . . . .
1-7
Vehicle Features
. ... . . . . . . . . .
1-25
Performance and
Maintenance
.. .. . . . . . . . . . . . .
1-32
Keys, Doors, and
Windows
.. .. . . . . . . . . . . . . . . . .
2-1
Keys and Locks
. .. . . . . . . . . . . . .
2-1
Doors
. ... . . . . . . . . . . . . . . . . . . . . . .
2-8
Vehicle Security
... . . . . . . . . . . .
2-10
Exterior Mirrors
.. .. . . . . . . . . . . .
2-13
Interior Mirrors
... . . . . . . . . . . . . .
2-17
Windows
... . . . . . . . . . . . . . . . . . .
2-18
Roof
. .. . . . . . . . . . . . . . . . . . . . . . . .
2-20
Seats and Restraints
. .. . . . . . .
3-1
Head Restraints
. ... . . . . . . . . . . .
3-2
Front Seats
. ... . . . . . . . . . . . . . . . .
3-3
Rear Seats
.. .. . . . . . . . . . . . . . . .
3-11
Safety Belts
.. .. . . . . . . . . . . . . . .
3-12
Airbag System
. ... . . . . .. . . . . ..
3-22
Child Restraints
... . . . . . . . . . . .
3-39
Storage
. ... . . . . . . . . . . . . . . . . . . .
4-1
Storage Compartments
. ... . . . .
4-1
Instruments and Controls
.. ..
5-1
Controls
.. .. . . . . . . . . . . . . . . . . . . .
5-2
Warning Lights, Gauges, and
Indicators
. .. . . . . . . . . . . . . . . . .
5-10
Information Displays
.. .. . . . . . .
5-28
Vehicle Messages
.. .. . . . . . . . .
5-37
Vehicle Personalization
.. .. . . .
5-46
Universal Remote System
. .. .
5-54
Lighting
.. .. . . . . . . . . . . . . . . . . . . .
6-1
Exterior Lighting
.. .. . . . . . . . . . . .
6-1
Interior Lighting
. .. . . . . . . . . . . . . .
6-7
Lighting Features
.. .. . . . . . . . . . .
6-8
Infotainment System
.. .. . . . . .
7-1
Introduction
.. .. . . . . . . . . . . . . . . . .
7-1
Radio
.. .. . .. . .. . .. . .. . .. . .. . ..
7-10
Audio Players
. ... . . . . . . . . . . . .
7-17
Rear Seat Infotainment
. .. . . . .
7-38
Phone
... . . . . . . . . . . . . . . . . . . . . .
7-49
Trademarks and License
Agreements
.. .. . . . . . . . . . . . . .
7-56
Climate Controls
. .. . . . . . . . . . .
8-1
Climate Control Systems
. .. . . .
8-1
Air Vents
.. .. . . . . . . . . . . . . . . . . .
8-10
Driving and Operating
.. .. . . . .
9-1
Driving Information
. ... . .. .. .. ..
9-2
Starting and Operating
.. .. . . .
9-22
Engine Exhaust
. .. . . . . . . . . . . .
9-31
Automatic Transmission
.. .. . .
9-32
Manual Transmission
. ... . . . . .
9-38
Drive Systems
.. .. . . . . . . . . . . . .
9-40
Brakes
... . . . . . . . . . . . . . . . . . . . .
9-52
Ride Control Systems
.. .. . . . .
9-56
Cruise Control
.. .. . . . . . . . . . . . .
9-59
Object Detection Systems
... .
9-62
Fuel
.. .. . . . . . . . . . . . . . . . . . . . . . .
9-68
Towing
... . . . . . . . . . . . . . . . . . . . .
9-73
Conversions and Add-Ons. .. 9-96
Vehicle Care
. .. . . . . . . . . . . . . . .
10-1
General Information
. .. . . . . . . .
10-2
Vehicle Checks
.. .. . . . . . . . . . . .
10-3
Headlamp Aiming
.. .. . . . . . . .
10-35
Bulb Replacement
.. .. . . . . . .
10-35
Electrical System
. .. . . . . . . . . .
10-39
Wheels and Tires
. .. . . . . . . . .
10-47