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2014 Chevrolet Silverado 3500 HD Crew Cab Owner Manual - Page 361

2014 Chevrolet Silverado 3500 HD Crew Cab Manual

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Driving and Operating If the CHECK TRAILER WIRING message only re-appears when connecting the trailer wiring harness to the vehicle, the electrical fault is on the trailer side. SERVICE TRAILER BRAKE SYSTEM: This message will be displayed when there is a problem with the ITBC system. If this message persists over multiple ignition cycles, there is a problem with the ITBC system. Take the vehicle to an authorized GM dealer to have the ITBC system diagnosed and repaired. If either the CHECK TRAILER WIRING or SERVICE TRAILER BRAKE SYSTEM message is displayed while driving the vehicle, power is no longer available to the trailer brakes. When traffic conditions allow, carefully pull the vehicle over to the side of the road and turn the ignition off. Check the wiring connection to the trailer and turn the ignition back on. If either of these messages continues, either the vehicle or trailer needs service. An authorized GM dealer may be able to diagnose and repair problems with the trailer. However, any diagnosis and repair of the trailer is not covered under the vehicle warranty. Please contact your trailer dealer for assistance with trailer repairs and trailer warranty information. 9-95 the electric actuated brake system, StabiliTrak may also apply the trailer brakes. If TSC is enabled, the Traction Control System (TCS)/StabiliTrak warning light will flash on the instrument cluster. Vehicle speed must be reduced. If trailer sway continues, StabiliTrak can reduce engine torque to help slow the vehicle. See StabiliTrak® System on page 9-56. Trailer Sway Control (TSC) Vehicles with StabiliTrak have a TSC feature. Trailer sway is unintended side-to-side motion of a trailer while being towed. If the vehicle is towing a trailer and the TSC detects that sway is increasing, the vehicle brakes are selectively applied at each wheel, to help reduce excessive trailer sway. If the vehicle is equipped with the Integrated Trailer Brake Control (ITBC) system, and the trailer has { Warning Even if the vehicle is equipped with TSC, trailer sway could result in loss of control and the vehicle could crash. If excessive trailer sway is detected, slow down to a safe speed. Check the trailer and vehicle to help correct possible causes. These could include an improperly or overloaded trailer, unrestrained cargo, improper trailer hitch configuration, (Continued)

Section	Page
2014 Chevrolet Silverado 2500HD and 3500HD Owner Manual BookTOC	1
Introduction	3
Canadian Vehicle Owners	3
Using this Manual	3
Danger, Warnings, and Cautions	4
Symbols	4
In Brief	7
Instrument Panel	8
Instrument Panel (Base/Uplevel Version)	8
Instrument Panel (Premium Version)	11
Initial Drive Information	13
Remote Keyless Entry (RKE) System	13
Remote Vehicle Start	14
Door Locks	14
Windows	15
Seat Adjustment	16
Memory Features	18
Heated and Ventilated Seats	19
Head Restraint Adjustment	19
Safety Belts	19
Passenger Sensing System	20
Mirror Adjustment	20
Steering Wheel Adjustment	23
Throttle and Brake Pedal Adjustment	23
Interior Lighting	23
Exterior Lighting	24
Windshield Wiper/Washer	25
Climate Controls	26
Transmission	28
Four-Wheel Drive	29
Vehicle Features	31
Radio(s)	31
Satellite Radio	32
Portable Audio Devices	32
Bluetooth®	33
Steering Wheel Controls	33
Cruise Control	34
Navigation System	34
Driver Information Center (DIC)	34
Rear Vision Camera (RVC)	35
Ultrasonic Parking Assist	35
Power Outlets	36
Universal Remote System	36
Sunroof	36
Performance and Maintenance	38
StabiliTrak® System	38
Tire Pressure Monitor	38
Engine Oil Life System	39
E85 or FlexFuel	39
Driving for Better Fuel Economy	39
Roadside Assistance Program	40
OnStar®	40
Keys, Doors, and Windows	41
Keys and Locks	41
Keys	41
Remote Keyless Entry (RKE) System	42
Remote Keyless Entry (RKE) System Operation	42
Remote Vehicle Start	44
Door Locks	46
Power Door Locks	47
Delayed Locking	47
Automatic Door Locks	47
Lockout Protection	47
Safety Locks	48
Doors	48
Rear Doors (Extended Cab)	48
Tailgate	49
Vehicle Security	50
Vehicle Alarm System	50
Immobilizer	51
Immobilizer Operation	51
Exterior Mirrors	53
Convex Mirrors	53
Manual Mirrors	53
Trailer-Tow Mirrors	53
Power Mirrors	54
Folding Mirrors	55
Heated Mirrors	56
Park Tilt Mirrors	56
Interior Mirrors	57
Manual Rearview Mirror	57
Automatic Dimming Rearview Mirror	57
Windows	58
Manual Windows	58
Power Windows	58
Rear Windows	59
Sun Visors	60
Roof	60
Sunroof (Extended Cab)	60
Sunroof (Crew Cab)	61
Seats and Restraints	63
Head Restraints	64
Front Seats	65
Seat Adjustment	65
Center Seat	67
Power Seat Adjustment	67
Lumbar Adjustment	67
Reclining Seatbacks	68
Memory Seats	70
Heated and Ventilated Front Seats	71
Rear Seats	73
Rear Seats (Extended Cab Full Bench)	73
Rear Seats (All Split Bench)	73
Safety Belts	74
How to Wear Safety Belts Properly	75
Lap-Shoulder Belt	76
Safety Belt Use During Pregnancy	81
Lap Belt	81
Safety Belt Extender	82
Safety System Check	82
Safety Belt Care	83
Replacing Safety Belt System Parts after a Crash	83
Airbag System	84
Where Are the Airbags?	86
When Should an Airbag Inflate?	87
What Makes an Airbag Inflate?	89
How Does an Airbag Restrain?	89
What Will You See after an Airbag Inflates?	90
Airbag On-Off Switch	91
Passenger Sensing System	94
Servicing the Airbag-Equipped Vehicle	98
Adding Equipment to the Airbag-Equipped Vehicle	99
Airbag System Check	100
Replacing Airbag System Parts after a Crash	100
Child Restraints	101
Older Children	101
Infants and Young Children	103
Child Restraint Systems	105
Where to Put the Restraint	107
Lower Anchors and Tethers for Children (LATCH System)	109
Replacing LATCH System Parts After a Crash	117
Securing Child Restraints (Rear Seat Position)	117
Securing Child Restraints (Center Front Seat Position)	120
Securing Child Restraints (Right Front Seat Position)	120
Storage	129
Storage Compartments	129
Instrument Panel Storage	129
Glove Box	129
Cupholders	129
Armrest Storage	129
Center Console Storage	130
Instruments and Controls	131
Controls	132
Steering Wheel Adjustment	132
Steering Wheel Controls	132
Horn	134
Windshield Wiper/Washer	134
Compass	135
Clock	137
Power Outlets	139
Cigarette Lighter	139
Ashtrays	140
Warning Lights, Gauges, and Indicators	140
Instrument Cluster	141
Speedometer	142
Odometer	142
Trip Odometer	142
Tachometer	142
Fuel Gauge	143
Engine Oil Pressure Gauge	144
Engine Coolant Temperature Gauge	145
Voltmeter Gauge	145
Safety Belt Reminders	146
Airbag Readiness Light	147
Airbag On-Off Light	147
Passenger Airbag Status Indicator	149
Charging System Light	150
Malfunction Indicator Lamp	151
Brake System Warning Light	153
Antilock Brake System (ABS) Warning Light	154
Four-Wheel-Drive Light	154
Tow/Haul Mode Light	155
StabiliTrak® OFF Light	155
Traction Control System (TCS)/StabiliTrak® Light	155
Tire Pressure Light	156
Engine Oil Pressure Light	156
Low Fuel Warning Light	157
Security Light	157
High-Beam On Light	157
Front Fog Lamp Light	158
Cruise Control Light	158
Information Displays	158
Driver Information Center (DIC)	158
Vehicle Messages	167
Battery Voltage and Charging Messages	167
Brake System Messages	168
Door Ajar Messages	168
Engine Cooling System Messages	169
Engine Oil Messages	170
Engine Power Messages	170
Fuel System Messages	171
Key and Lock Messages	171
Lamp Messages	171
Object Detection System Messages	171
Ride Control System Messages	172
Airbag System Messages	173
Security Messages	173
Starting the Vehicle Messages	173
Tire Messages	173
Transmission Messages	174
Vehicle Reminder Messages	175
Washer Fluid Messages	176
Vehicle Personalization	176
Vehicle Personalization (With DIC Buttons)	176
Universal Remote System	184
Universal Remote System Programming	184
Universal Remote System Operation	189
Lighting	191
Exterior Lighting	191
Exterior Lamp Controls	191
Exterior Lamps Off Reminder	192
Headlamp High/Low-Beam Changer	192
Flash-to-Pass	193
Daytime Running Lamps (DRL)	193
Automatic Headlamp System	193
Hazard Warning Flashers	195
Turn and Lane-Change Signals	195
Fog Lamps	196
Auxiliary Roof-Mounted Lamp	196
Interior Lighting	197
Instrument Panel Illumination Control	197
Cargo Lamp	197
Dome Lamps	197
Reading Lamps	198
Lighting Features	198
Entry Lighting	198
Exit Lighting	198
Battery Load Management	198
Battery Power Protection	199
Infotainment System	201
Introduction	201
Infotainment	201
Theft-Deterrent Feature	202
Overview (AM-FM Radio)	203
Overview (Radio with CD (MP3))	204
Overview (Radio with USB, CD, and DVD (MP3))	206
Operation	207
Radio	210
AM-FM Radio	210
Satellite Radio	212
Radio Reception	215
Fixed Mast Antenna	216
Satellite Radio Antenna	216
Audio Players	217
CD Player	217
CD/DVD Player	223
Auxiliary Devices	233
Rear Seat Infotainment	238
Rear Seat Entertainment (RSE) System	238
Rear Seat Audio (RSA) System	247
Phone	249
Bluetooth	249
Trademarks and License Agreements	256
Climate Controls	257
Climate Control Systems	257
Climate Control Systems (with Air Conditioning)	257
Climate Control Systems (with Heater Only)	260
Dual Automatic Climate Control System	261
Air Vents	266
Driving and Operating	267
Driving Information	268
Distracted Driving	268
Defensive Driving	269
Drunk Driving	269
Control of a Vehicle	269
Braking	269
Steering	270
Off-Road Recovery	270
Loss of Control	271
Off-Road Driving	271
Driving on Wet Roads	276
Highway Hypnosis	277
Hill and Mountain Roads	277
Winter Driving	278
If the Vehicle Is Stuck	279
Vehicle Load Limits	281
Truck-Camper Loading Information	286
Starting and Operating	288
New Vehicle Break-In	288
Adjustable Throttle and Brake Pedal	289
Ignition Positions	289
Starting the Engine	291
Fast Idle System	293
Retained Accessory Power (RAP)	293
Engine Coolant Heater	293
Shifting Into Park	294
Shifting out of Park	296
Parking (Manual Transmission)	296
Parking over Things That Burn	297
Active Fuel Management®	297
Engine Exhaust	297
Running the Vehicle While Parked	298
Automatic Transmission	298
Manual Mode	302
Tow/Haul Mode	303
Manual Transmission	304
Drive Systems	306
Four-Wheel Drive	306
Brakes	318
Antilock Brake System (ABS)	318
Parking Brake	320
Brake Assist	321
Hill Start Assist (HSA)	321
Ride Control Systems	322
StabiliTrak® System	322
Locking Rear Axle	324
Cruise Control	325
Object Detection Systems	328
Ultrasonic Parking Assist	328
Rear Vision Camera (RVC)	329
Fuel	334
Recommended Fuel	334
Gasoline Specifications	335
California Fuel Requirements	335
Fuels in Foreign Countries	336
Fuel Additives	336
E85 or FlexFuel	336
Filling the Tank	337
Filling a Portable Fuel Container	338
Towing	339
General Towing Information	339
Driving Characteristics and Towing Tips	339
Trailer Towing	342
Towing Equipment	350
Trailer Sway Control (TSC)	361
Conversions and Add-Ons	362
Add-On Electrical Equipment	362
Adding a Snow Plow or Similar Equipment	362
Pickup Conversion to Chassis Cab	366
Vehicle Care	367
General Information	368
California Proposition 65 Warning	368
California Perchlorate Materials Requirements	369
Accessories and Modifications	369
Vehicle Checks	369
Doing Your Own Service Work	369
Hood	370
Engine Compartment Overview	371
Engine Oil	372
Engine Oil Life System	375
Automatic Transmission Fluid (4-Speed Transmission)	376
Automatic Transmission Fluid (6-Speed Transmission)	378
Engine Air Cleaner/Filter	381
Cooling System	382
Engine Coolant	383
Engine Overheating	386
Overheated Engine Protection Operating Mode	388
Engine Fan	388
Power Steering Fluid	389
Washer Fluid	389
Brakes	390
Brake Fluid	391
Battery	393
Four-Wheel Drive	393
Front Axle	395
Rear Axle	396
Noise Control System	397
Starter Switch Check	398
Automatic Transmission Shift Lock Control Function Check	399
Ignition Transmission Lock Check	399
Park Brake and P (Park) Mechanism Check	399
Wiper Blade Replacement	400
Glass Replacement	400
Headlamp Aiming	401
Bulb Replacement	401
Halogen Bulbs	401
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps	401
Pick-Up Box Identification and Fender Marker Lamps	402
Taillamps (Chassis Cab Models)	402
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps	403
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp	403
License Plate Lamp	404
Replacement Bulbs	404
Electrical System	405
Electrical System Overload	405
Fuses and Circuit Breakers	406
Engine Compartment Fuse Block	406
Instrument Panel Fuse Block	410
Wheels and Tires	413
Tires	413
All-Season Tires	414
Winter Tires	415
Summer Tires	415
All-Terrain Tires	415
Tire Sidewall Labeling	416
Tire Designations	418
Tire Terminology and Definitions	419
Tire Pressure	422
Tire Pressure for High-Speed Operation	423
Tire Pressure Monitor System	424
Tire Pressure Monitor Operation	425
Tire Inspection	428
Tire Rotation	429
Dual Tire Rotation	431
When It Is Time for New Tires	431
Buying New Tires	432
Different Size Tires and Wheels	434
Uniform Tire Quality Grading	434
Wheel Alignment and Tire Balance	436
Wheel Replacement	436
Tire Chains	437
If a Tire Goes Flat	438
Tire Changing	439
Full-Size Spare Tire	450
Jump Starting	450
Towing	455
Towing the Vehicle	455
Recreational Vehicle Towing	455
Appearance Care	459
Exterior Care	459
Interior Care	462
Floor Mats	465
Service and Maintenance	467
General Information	467
Maintenance Schedule	469
Special Application Services	474
Additional Maintenance and Care	475
Recommended Fluids, Lubricants, and Parts	478
Recommended Fluids and Lubricants	478
Maintenance Replacement Parts	481
Maintenance Records	482
Technical Data	485
Vehicle Identification	485
Vehicle Identification Number (VIN)	485
Service Parts Identification Label	485
Vehicle Data	486
Capacities and Specifications	486
Engine Drive Belt Routing	490
Customer Information	491
Customer Information	491
Customer Satisfaction Procedure	491
Customer Assistance Offices	493
Customer Assistance for Text Telephone (TTY) Users	494
Online Owner Center	494
GM Mobility Reimbursement Program	495
Roadside Assistance Program	495
Scheduling Service Appointments	497
Courtesy Transportation Program	497
Collision Damage Repair	499
Service Publications Ordering Information	501
Reporting Safety Defects	502
Reporting Safety Defects to the United States Government	502
Reporting Safety Defects to the Canadian Government	503
Reporting Safety Defects to General Motors	503
Vehicle Data Recording and Privacy	503
Event Data Recorders	504
OnStar®	504
Navigation System	505
Radio Frequency Identification (RFID)	505
Radio Frequency Statement	505
OnStar	507
OnStar Overview	507
OnStar Services	508
Emergency	508
Security	508
Navigation	508
Connections	509
Diagnostics	511
OnStar Additional Information	511
Index	515
Index_A	515
Index_B	516
Index_C	516
Index_D	517
Index_E	518
Index_F	519
Index_G	519
Index_H	520
Index_I	520
Index_J	520
Index_K	520
Index_L	520
Index_M	521
Index_N	522
Index_O	522
Index_P	523
Index_R	523
Index_S	524
Index_T	525
Index_U	526
Index_V	526

Match case Limit results 1 per page

Driving and Operating

9-95

If the CHECK TRAILER WIRING

message only re-appears when

connecting the trailer wiring

harness to the vehicle, the

electrical fault is on the

trailer side.

SERVICE TRAILER BRAKE

SYSTEM: This message will be

displayed when there is a problem

with the ITBC system. If this

message persists over multiple

ignition cycles, there is a problem

with the ITBC system. Take the

vehicle to an authorized GM dealer

to have the ITBC system diagnosed

and repaired.

If either the CHECK TRAILER

WIRING or SERVICE TRAILER

BRAKE SYSTEM message is

displayed while driving the vehicle,

power is no longer available to the

trailer brakes. When traffic

conditions allow, carefully pull the

vehicle over to the side of the road

and turn the ignition off. Check the

wiring connection to the trailer and

turn the ignition back on. If either of

these messages continues, either

the vehicle or trailer needs service.

An authorized GM dealer may be

able to diagnose and repair

problems with the trailer. However,

any diagnosis and repair of the

trailer is not covered under the

vehicle warranty. Please contact

your trailer dealer for assistance

with trailer repairs and trailer

warranty information.

Trailer Sway

Control (TSC)

Vehicles with StabiliTrak have a

TSC feature. Trailer sway is

unintended side-to-side motion of a

trailer while being towed. If the

vehicle is towing a trailer and the

TSC detects that sway is increasing,

the vehicle brakes are selectively

applied at each wheel, to help

reduce excessive trailer sway. If the

vehicle is equipped with the

Integrated Trailer Brake Control

(ITBC) system, and the trailer has

the electric actuated brake system,

StabiliTrak may also apply the trailer

brakes.

If TSC is enabled, the Traction

Control System (TCS)/StabiliTrak

warning light will flash on the

instrument cluster. Vehicle speed

must be reduced. If trailer sway

continues, StabiliTrak can reduce

engine torque to help slow the

vehicle. See

StabiliTrak

System on

page 9-56

{

Warning

Even if the vehicle is equipped

with TSC, trailer sway could result

in loss of control and the vehicle

could crash. If excessive trailer

sway is detected, slow down to a

safe speed. Check the trailer and

vehicle to help correct possible

causes. These could include an

improperly or overloaded trailer,

unrestrained cargo, improper

trailer hitch configuration,

(Continued)