2014 Chevrolet Silverado 3500 HD Crew Cab Owner Manual - Page 42

2-2 Keys, Doors, and Windows With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14-1. Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2-2. Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13-15. If there is a decrease in the RKE operating range: The key is used for the ignition and all door locks. The key has a bar-coded key tag that the dealer or qualified locksmith can use to make new keys. Store this information in a safe place, not in the vehicle. See your dealer if a replacement key or additional key is needed. If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush or pick... Check the distance. The transmitter may be too far from the vehicle. Check the location. Other vehicles or objects may be blocking the signal. Check the transmitter's battery. See "Battery Replacement" later in this section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service. With Remote Start (without Remote Start Similar) . . / (Remote Vehicle Start): For vehicles with this feature, press / to start the engine from outside the