1996 Pontiac Bonneville Owner's Manual - Page 364

p u r complete satisfaction.If your concern has not been resolved to your satisfaction, take the following steps: 0 0 In the Bahamas: 1-800-389-0009 , STEP ONE -- Discuss youq concern witha member of dealer management. Normally, concerns can be If the quickly resolved, at that level: matter has already or been reviewed with the Sales, Service, Parts Manager, contact the owner of the dealership or the General Manager. In Bermuda, Barbados, Antigua and the British ' VirginIslands:1-800-534-0122 In all other Caribbean countries: 1-809-763- 1315 In other overseas locations, call GM North American Export Sales in Canada at 1-905-644-4112 STEP TWO -- If after contacting a member of dealership management,it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-PM-CARES. In Canada, contactGM of Canada Customer Assisiance Center Oshawa by in calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outsideof the United States and Canada, call the following numbers as appropriate: In Mexico: (525) 625-3256 In h e r t o Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U.S. Virgin Islands: 1-800-496-9994 0 For prompt assistance, please have the following information available to give the Customer A,ssistance Representative: Your name, address, home and business. telephone numbers Vehicle Identification Number (This available is from the vehicle registration or title,the plate at or and the top left -of the instrument panel visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 0 0 In the Dominican Republic: 1-800-751-4 135 (English) or 1-800-751-4136 (Spanish)