3Com 3CRWE875075ATAA User Guide - Page 54

Echnical, Upport

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A TECHNICAL SUPPORT OBTAINING SUPPORT FOR YOUR PRODUCT REGISTER YOUR PRODUCT TO GAIN SERVICE BENEFITS To take advantage of warranty and other service benefits, you must first register your product at http://eSupport.3com.com/. 3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request. PURCHASE VALUE-ADDED SERVICES To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller. Value-added services can include 24x7 telephone technical support, software upgrades, onsite assistance or advance hardware replacement. Experienced engineers are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. More information on 3Com Extended Warranty and Professional Services is available at http://www.3com.com/ WHERE TO GO FOR HELP Contact your authorized 3Com reseller or 3Com for additional product and support information. You will find support tools posted on the 3Com web site at www.3com.com TROUBLESHOOT ONLINE 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com/ and contains thousands of technical solutions written by 3Com support engineers. 54

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54
A
T
ECHNICAL
S
UPPORT
O
BTAINING
S
UPPORT
FOR
YOUR
P
RODUCT
R
EGISTER
Y
OUR
P
RODUCT
TO
G
AIN
S
ERVICE
B
ENEFITS
To take advantage of warranty and other service benefits, you must first register your
product at
. 3Com eSupport services are based on
accounts that you create or have authorization to access. First time users must apply for
a user name and password that provides access to a number of eSupport features
including Product Registration, Repair Services, and Service Request.
P
URCHASE
V
ALUE
-A
DDED
S
ERVICES
To enhance response times or extend warranty benefits, contact 3Com or your
authorized 3Com reseller.
Value-added services can include 24x7 telephone technical
support, software upgrades, onsite assistance or advance hardware replacement.
Experienced engineers are available to manage your installation with minimal
disruption to your network. Expert assessment and implementation services are offered
to fill resource gaps and ensure the success of your networking projects. More
information on 3Com
Extended Warranty and Professional Services is
available at
W
HERE
T
O
G
O
F
OR
H
ELP
Contact your authorized 3Com reseller or 3Com for additional product and support
information. You will find support tools posted on the 3Com web site at
www.3com.com
T
ROUBLESHOOT
O
NLINE
3Com Knowledgebase
helps you troubleshoot 3Com products. This query-based
interactive tool is located at
and contains thousands
of technical solutions written by 3Com support engineers.