Apple M8728Z/A User Manual - Page 248
the version of Cinema Tools, choose Cinema Tools > About Cinema Tools.
UPC - 718908427828
View all Apple M8728Z/A manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 248 highlights
• The version of Cinema Tools you have installed, including updates if applicable. To find the version of Cinema Tools, choose Cinema Tools > About Cinema Tools. • The model of computer you are using. • The amount of RAM installed in your computer, and how much is available to Cinema Tools. To find out how much RAM is installed, choose Apple menu > About This Mac. • What other third-party hardware is connected to or installed in the computer, and who the manufacturers are. Include hard disks, graphics cards, and so on. • Any third-party plug-ins or other software installed along with Cinema Tools. In certain support situations, AppleCare may require information about both your computer and how this particular application is configured. Choosing Help > Create Support Profile creates a file that contains the necessary information and can be emailed to AppleCare. You would not normally use this feature unless directed to by an AppleCare representative. To access AppleCare Support for Cinema Tools, go to http://www.apple.com/support/cinematools. 248 Appendix C Solving Problems