Apple M9418LL Getting Started - Page 99

Information You Need in the United States, Telephone Line Problems, Telephone Consumer Protection Act

Page 99 highlights

Information You Need in the United States The internal modem complies with Part 68 of the FCC rules. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, provide this information to your telephone company. • Ringer equivalence number (REN): 0.1B The REN is useful to determine the quantity of devices you may connect to your telephone lines and still have all those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. • Telephone jack type: USOC, RJ-11 An FCC-compliant telephone cord and modular plug are provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that complies with Part 68 rules. See the installation instructions for details. Telephone Line Problems If your telephone doesn't work, there may be a problem with your telephone line. Disconnect the modem to see if the problem goes away. If it doesn't, report the problem either to your local telephone company or to your company's telecommunications people. If disconnecting the modem eliminates the problem, the modem itself may need service. See the service and support information that came with your Apple product for instructions on how to contact Apple or an Apple-authorized service provider for assistance. If you do not disconnect your modem when it is adversely affecting the telephone line, the telephone company has the right to disconnect your service temporarily until you correct the problem. The telephone company will notify you as soon as possible. Also, you will be informed of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of your equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service. The internal modem will not work with party lines, cannot be connected to a coin-operated telephone, and may not work with a private branch exchange (PBX). Telephone Consumer Protection Act The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it was sent and an identification of the business or other entity, or individual sending the message and the telephone number of the sending machine of such business, entity, or individual. Information You Need in Canada The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to a user's satisfaction. Before installing this equipment, make sure that you are permitted to connect to the facilities of the local telecommunications company. Be sure you use an acceptable method of connection to install the equipment. In some cases, you may extend the company's internal wiring for single-line individual service by means of a certified telephone extension cord. Be aware, however, that compliance with these conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any equipment malfunctions or repairs or alterations that you make to this equipment may cause the telecommunications company to request that you disconnect the equipment. In Canada, contact Apple at: 7495 Birchmount Road, Markham, Ontario, L3R 5G2, 800-263-3394 Warning: Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. 99

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99
Information You Need in the United States
The internal modem complies with Part 68 of the
FCC rules. On the back of this equipment is a label
that contains, among other information, the FCC
registration number and ringer equivalence number
(REN). If requested, provide this information to your
telephone company.
Ringer equivalence number (REN):
0.1B The REN is
useful to determine the quantity of devices you
may connect to your telephone lines and still have
all those devices ring when your telephone
number is called. In most, but not all areas, the
sum of the RENs of all devices connected to one
line should not exceed five (5.0). To be certain of
the number of devices you may connect to your
line, as determined by the REN, you should contact
your local telephone company to determine the
maximum REN for your calling area.
Telephone jack type:
USOC, RJ-11 An FCC-compliant
telephone cord and modular plug are provided
with this equipment. This equipment is designed
to be connected to the telephone network or
premises wiring using a compatible modular jack
that complies with Part 68 rules. See the
installation instructions for details.
Telephone Line Problems
If your telephone doesn’t work, there may be a
problem with your telephone line. Disconnect the
modem to see if the problem goes away. If it doesn’t,
report the problem either to your local telephone
company or to your company’s telecommunications
people.
If disconnecting the modem eliminates the problem,
the modem itself may need service. See the service
and support information that came with your Apple
product for instructions on how to contact Apple or
an Apple-authorized service provider for assistance.
If you do not disconnect your modem when it is
adversely affecting the telephone line, the telephone
company has the right to disconnect your service
temporarily until you correct the problem. The
telephone company will notify you as soon as
possible. Also, you will be informed of your right to
file a complaint with the FCC.
The telephone company may make changes in its
facilities, equipment, operations, or procedures that
could affect the operation of your equipment. If this
happens, the telephone company will provide
advance notice in order for you to make the
necessary modifications to maintain uninterrupted
service.
The internal modem will not work with party lines,
cannot be connected to a coin-operated telephone,
and may not work with a private branch exchange
(PBX).
Telephone Consumer Protection Act
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a computer
or other electronic device to send any message via a
telephone fax machine unless such message clearly
contains, in a margin at the top or bottom of each
transmitted page or on the first page of the
transmission, the date and time it was sent and an
identification of the business or other entity, or
individual sending the message and the telephone
number of the sending machine of such business,
entity, or individual.
Information You Need in Canada
The Industry Canada (IC) label identifies certified
equipment. This certification means that the
equipment meets certain telecommunications
network protective, operational, and safety
requirements. The Department does not guarantee
the equipment will operate to a user’s satisfaction.
Before installing this equipment, make sure that you
are permitted to connect to the facilities of the local
telecommunications company. Be sure you use an
acceptable method of connection to install the
equipment. In some cases, you may extend the
company’s internal wiring for single-line individual
service by means of a certified telephone extension
cord. Be aware, however, that compliance with these
conditions may not prevent degradation of service
in some situations.
Repairs to certified equipment should be made by
an authorized Canadian maintenance facility
designated by the supplier. Any equipment
malfunctions or repairs or alterations that you make
to this equipment may cause the
telecommunications company to request that you
disconnect the equipment.
In Canada, contact Apple at:
7495 Birchmount Road,
Markham, Ontario, L3R 5G2, 800-263-3394
Warning:
Users should ensure for their own
protection that the electrical ground connections
of the power utility, telephone lines, and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.