Brother International DCP-7065DN Users Manual - English - Page 73

Improving the print quality, abcde - scanner driver

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Troubleshooting Improving the print quality B If you have a print quality problem, make a copy first (put a document on the scanner glass and press Start). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations. Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. a To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications. (See Acceptable paper and other print media on page 16.) b Check that the drum unit and toner cartridge assembly is installed properly. Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Faint  Take out the drum unit and toner cartridge assembly. Hold the assembly level with both hands and gently shake it from side to B side several times to spread the toner evenly inside the cartridge.  Check if the Toner Setting for Replace Toner is set to Continue (Continue mode). See Toner settings in Chapter 1 of the Advanced User's Guide.  Check the machine's environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. See the Safety and Legal booklet.  If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver. See Toner save in Chapter 1 of the Advanced User's Guide or Advanced tab in Chapter 2 of the Software User's Guide.  Clean the corona wire of the drum unit. See Cleaning the corona wire on page 34.  Put in a new toner cartridge. See Replacing the toner cartridge on page 29.  Put in a new drum unit. See Replacing the drum unit on page 35. 59

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Troubleshooting
59
B
Improving the print quality
B
If you have a print quality problem, make a copy first (put a document on the scanner glass and
press
Start
). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections or try printing a different document. If the printout or test page printed
from the machine has a quality problem, check the following steps first. And then, if you still have
a print quality problem, check the chart below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a
To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See
Acceptable paper and other print media
on page 16.)
b
Check that the drum unit and toner cartridge assembly is installed properly.
Examples of poor print quality
Recommendation
Faint
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.
Check if the Toner Setting for
Replace Toner
is set to
Continue
(Continue mode). See
Toner settings
in
Chapter 1
of
the
Advanced User's Guide
.
Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault. See the
Safety and Legal booklet
.
If the whole page is too light, Toner Save mode may be on. Turn
off
Toner Save
mode in the machine menu settings or
Toner
Save
mode in the printer
Properties
of the driver. See
Toner save
in
Chapter 1
of the
Advanced User's Guide
or
Advanced tab
in
Chapter 2
of the
Software User's Guide
.
Clean the corona wire of the drum unit. See
Cleaning the corona
wire
on page 34.
Put in a new toner cartridge. See
Replacing the toner cartridge
on page 29.
Put in a new drum unit. See
Replacing the drum unit
on page 35.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
CDEF
defg
BC
bcd
23