Brother International DCP-7065DN Users Manual - English - Page 77

Black toner marks across the, Black lines down the White lines down the Examples of poor - laser printer cartridge

Page 77 highlights

Troubleshooting Examples of poor print quality Recommendation  Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 16. ABCDEFGH abcdefghijk ABCD abcde 01234  If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning the drum unit in Appendix A of the Advanced User's Guide.  Do not use paper that has clips or staples because they will scratch the surface of the drum. Black toner marks across the page  If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged.  The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 29.  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 35.  Clean the corona wire inside the drum unit by sliding the green tab. See Cleaning the corona wire on page 34. ABCDEFGH abcdefghijk ABCD abcde 01234  Make sure the green tab of the corona wire is at the home position (a).  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 35. B  The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 29. Black lines down the page Printed pages have toner stains down the page.  The fuser unit may be contaminated. Call Brother Customer Service.  The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 29. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 35.  Check if the Toner Setting for Replace Toner is set to Continue (Continue mode). See Toner settings in Chapter 1 of the Advanced User's Guide.  Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner. 63

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Troubleshooting
63
B
Black toner marks across the
page
Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media
on page 16.
If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum
unit. See
Cleaning the drum unit
in
Appendix A
of the
Advanced
User's Guide.
Do not use paper that has clips or staples because they will
scratch the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner
cartridge. See
Replacing the toner cartridge
on page 29.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit
on page 35.
Black lines down the page
Printed pages have toner stains
down the page.
Clean the corona wire inside the drum unit by sliding the green
tab. See
Cleaning the corona wire
on page 34.
Make sure the green tab of the corona wire is at the home
position (
a
).
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit
on page 35.
The toner cartridge may be damaged. Put in a new toner
cartridge. See
Replacing the toner cartridge
on page 29.
The fuser unit may be contaminated. Call Brother Customer
Service.
White lines down the page
The toner cartridge may be damaged. Put in a new toner
cartridge. See
Replacing the toner cartridge
on page 29.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit
on page 35.
Check if the Toner Setting for
Replace Toner
is set to
Continue
(Continue mode). See
Toner settings
in
Chapter 1
of
the
Advanced User's Guide
.
Make sure that a torn piece of paper is not stuck inside the
machine blocking the scanner.
Examples of poor print quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234