Brother International DCP-8155DN Basic User's Guide - English - Page 87

Other difficulties

Page 87 highlights

Troubleshooting Other difficulties Difficulties The machine will not turn on. The machine cannot print EPS data that includes binary with the BR-Script3 printer driver. Suggestions Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine's internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If the problem is not solved, turn off the machine. If you are using a backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall outlet and turn on the machine. (Windows®) You need the following settings to print EPS data: a For Windows® 7 and Windows Server® 2008 R2: Click the (Start) button and then Devices and Printers. For Windows Vista® and Windows Server® 2008: Click the (Start) button, Control Panel, Hardware and Sound, and then Printers. For Windows® XP and Windows Server® 2003: Click the Start button, and select Printers and Faxes. b Right-click the Brother DCP-XXXX BR-Script3 icon and select Properties 1. c From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol. (Macintosh) B If your machine is connected to a computer with a USB interface, you cannot print EPS data that includes binary. You can print EPS data at the machine via a network. To install the BR-Script3 printer driver over the network, visit the Brother Solutions Center at http://solutions.brother.com/. 1 For Windows® 7 and Windows Server® 2008 R2: Printer properties, and Brother DCP-XXXX BR-Script3 if necessary 77

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Troubleshooting
77
B
1
For Windows
®
7 and Windows Server
®
2008 R2:
Printer properties
, and
Brother DCP-XXXX BR-Script3
if necessary
Other difficulties
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine's power cord directly into a different known working wall outlet and
turn on the machine.
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
(Windows
®
)
You need the following settings to print EPS data:
a
For Windows
®
7 and Windows Server
®
2008 R2:
Click the
(
Start
) button and then
Devices and Printers
.
For Windows Vista
®
and Windows Server
®
2008:
Click the
(
Start
) button,
Control Panel
,
Hardware and Sound
, and
then
Printers
.
For Windows
®
XP and Windows Server
®
2003:
Click the
Start
button, and select
Printers and Faxes
.
b
Right-click the
Brother DCP-XXXX BR-Script3
icon and select
Properties
1
.
c
From the
Device Settings
tab, choose
TBCP
(Tagged binary
communication protocol) in
Output Protocol
.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print EPS data at the machine via a
network. To install the BR-Script3 printer driver over the network, visit the Brother
Solutions Center at http://solutions.brother.com/
.