Canon 3200B002 User Manual - Page 81

The Display Panel Does Not Display Properly, Job Functions Do Not Operate Properly

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Page 81 highlights

■ The Display Panel Does Not Display Properly Consider the following possible problem and causes: Problem Cause Solution The panel display is in Japanese. The panel display is set to Japanese in the user mode settings. Set the panel display to English in the user mode settings. (See "About the User Modes" on p. 4-2.) Problem Cause Solution The panel display is dark. The brightness setting for the display panel needs adjustment. Adjust the Display Contrast in the user mode settings. (See "About the User Modes" on p. 4-2.) ■ Job Functions Do Not Operate Properly Job data is stored on your computer. If Job functions do not operate properly, first confirm the following: ✔ Is your computer turned on? ✔ Is your computer properly connected to the scanner? If this does not solve the problem, consider the following possible problems and causes: Problem Cause Solution The job title does not appear after pressing the Job keys. The job was not registered using Job Registration Tool. Register the job using Job Registration Tool. For details, see Chapter 9 "Job Registration Tool Settings" of the Software section. Chapter 6 Practical Examples Problem Cause Solution The Job function does not operate after selecting the job and pressing the Start key. The Windows Events function is not configured properly. Configure the Windows Events function settings so that [DR-7090C Job Tool] starts up. Problem Cause Solution Scanning is not performed and the "Send failed" message appears after selecting the job and pressing the Start key. 1) The ISIS/TWAIN driver is being used by another application. 2) The feeder is specified for document feeding, but there are no documents placed on the feeder. 1) Exit the application that is currently using the ISIS/TWAIN driver. 2) Place the document in the feeder, and scan again. 6-10

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6-10
Chapter 6
Practical Examples
■
The Display Panel Does Not Display Properly
Consider the following possible problem and causes:
Problem
The panel display is in Japanese.
Cause
The panel display is set to Japanese in the
user mode settings.
Solution
Set the panel display to English in the user
mode settings.
(See “About the User Modes”
on p. 4-2.)
Problem
The panel display is dark.
Cause
The brightness setting for the display
panel needs adjustment.
Solution
Adjust the Display Contrast in the user mode
settings.
(See “About the User Modes” on
p. 4-2.)
■
Job Functions Do Not Operate Properly
Job data is stored on your computer. If Job functions do not
operate properly, first confirm the following:
✔
Is your computer turned on?
✔
Is your computer properly connected to the scanner?
If this does not solve the problem, consider the following
possible problems and causes:
Problem
The job title does not appear after
pressing the Job keys.
Cause
The job was not registered using Job
Registration Tool.
Solution
Register the job using Job Registration Tool.
For details, see
Chapter 9 “Job Registration
Tool Settings”
of the Software section.
Problem
The Job function does not operate after
selecting the job and pressing the Start
key.
Cause
The Windows Events function is not
configured properly.
Solution
Configure the Windows Events function
settings so that [DR-7090C Job Tool] starts
up.
Problem
Scanning is not performed and the “Send
failed” message appears after selecting
the job and pressing the Start key.
Cause
1) The ISIS/TWAIN driver is being used by
another application.
2) The feeder is specified for document
feeding, but there are no documents
placed on the feeder.
Solution
1) Exit the application that is currently using
the ISIS/TWAIN driver.
2) Place the document in the feeder, and scan
again.