Canon LASER CLASS 830i LASER CLASS 830i/810 Basic Operation Guide - Page 318
Receiving Problems, Cannot send using Error Correction Mode ECM.
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Are the scanning components of the machine clean? If the received document is spotted or dirty, clean the scanning components. (See "Scanning Area," on p. 2-4.) Sending of documents is too slow. Is the resolution set to , , , or ? Setting the resolution to reduces the sending time. Is Error Correction Mode (ECM) set to ? Because ECM corrects errors during a transmission, any problems on the line can mean that the transmission will take extra time. Set to . (See "TX/RX SETTINGS," on p. 12-11.) Cannot send using Error Correction Mode (ECM). Does the recipient's machine support ECM? If the recipient's machine does not support ECM, the document is sent in normal mode without error checking. Errors occur frequently while sending. Are the telephone lines in poor condition, or do you have a bad connection? Check if there is a device nearby that interferes with signal transmission (e.g., microwave oven). Lower the transmission speed. (See "SYSTEM SETTINGS," on p. 12-36.) Cannot redial with [Recall]. Is set to ? When or is set to , Redialing is not available. (See "Restricting Job Recall (LASER CLASS 830i Only)," on p. 9-28.) 11-28 Troubleshooting