Canon MP190 Quick Start Guide - Page 49
Error Code, Cause, Action, Stop/Reset, Reset, Black, Color - printer troubleshooting
UPC - 013803095166
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Error Code Cause Action E, 1, 3 Ink level cannot be detected. Ink may have run out. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. E, 1, 4 E, 1, 5 E, 1, 6 The FINE Cartridge cannot be recognized. The FINE Cartridge cannot be recognized. Ink has run out. Note If the function for detecting the remaining ink level is disabled, the followings are observed: z On the machine, the ink lamp flashes. z On the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh), the FINE Cartridge is displayed in gray. See "Getting the Ink Status Information" on page 33. The FINE Cartridge may not be compatible with this machine. Install the appropriate FINE Cartridge. See "Replacing a FINE Cartridge" on page 33. The FINE Cartridge may not be installed properly. Open the Scanning Unit (Cover) and install the FINE Cartridge properly. If the error is not resolved, the FINE Cartridge may be damaged. Contact your Canon Service representative. Ink has run out. Replace the ink cartridge and close the Scanning Unit (Cover). If printing is in progress and you want to continue printing, press the Stop/ Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition. E, 2, 0 The size of the document cannot be correctly detected or the document is too small when the Fitto-Page copying is selected. / Scanning the Print Head Alignment Sheet has failed. Note If the function for detecting the remaining ink level is disabled, the followings are observed: z On the machine, the ink lamp flashes. z On the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh), the FINE Cartridge is displayed in gray. See "Getting the Ink Status Information" on page 33. z The size of the document cannot be correctly detected or the document is too small when the Fit-to-Page copying is selected. Make sure the document meets the requirements and correctly loaded on the Platen Glass. Then reload the document and press the Black or Color button. See "Loading Original Documents" on page 11. z Scanning the Print Head Alignment Sheet has failed. Make sure all required boxes on the head alignment sheet are filled in, and that the sheet is set in the correct position and orientation on the Platen Glass. If the error is not resolved, connect the machine to the computer and align the Print Head on the printer driver. For details, refer to "Aligning Print Head on the Computer" in the User's Guide on-screen manual. Troubleshooting 45