Canon MP190 Quick Start Guide - Page 57

Printing Does Not Start, Paper Does Not Feed Properly - starts then stops

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Printing Does Not Start Cause Unnecessary print jobs are left in queue. / Computer problems. Action Restarting your computer may solve the problem. If there are any unnecessary print jobs, follow the procedure below to delete them. (1)Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from Control Panel" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status. The printer status monitor is displayed. (3)Click Display Print Queue. (4)Select Cancel All Documents on the Printer menu. You may not be able to select this depending on the privileges of the account. (5)When the confirmation message is displayed, click Yes. The print jobs are deleted. The machine is not ready. (1)Click the printer icon in the Dock to display the list of print jobs in progress. (2)Select the print job to delete and click . The print jobs are deleted. Check if the Power lamp is lit green. If the Power lamp is off, turn the machine on. While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green. Note When printing large data such as a photo or graphics, it may take longer to start printing. Paper Does Not Feed Properly Cause Action Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled. See "Media Types You Cannot Use" on page 14 to make sure that the paper you are using is suitable. If the paper is curled, see "Paper is curled." on page 51 to correct paper curl. Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 41. Paper not loaded properly. Make sure of the following when you load paper in the machine. z When loading two or more sheets of paper, align the edges of the sheets before loading. z Always load the paper in portrait orientation in the Rear Tray, regardless of the printing orientation. z Load the paper with the print side facing UP. Align the paper stack against the right side of the Rear Tray and slide the Paper Guide so that it just touches the left edge of the stack. For details on loading paper, see "Loading Paper" on page 15. Troubleshooting 53

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53
Troubleshooting
Printing Does Not Start
Paper Does Not Feed Properly
Cause
Action
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)
Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from Control
Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide
on-screen manual.
(2)
Click the
Maintenance
tab and then
View Printer Status
.
The printer status monitor is displayed.
(3)
Click
Display Print Queue
.
(4)
Select
Cancel All Documents
on the
Printer
menu.
You may not be able to select this depending on the privileges of the
account.
(5)
When the confirmation message is displayed, click
Yes
.
The print jobs are deleted.
(1)
Click the printer icon in the Dock to display the list of print jobs in progress.
(2)
Select the print job to delete and click
.
The print jobs are deleted.
The machine is not ready.
Check if the
Power
lamp is lit green.
If the
Power
lamp is off, turn the machine on.
While the
Power
lamp is flashing green, the machine is initializing. Wait until the
Power
lamp stops flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start
printing.
Cause
Action
Printing on inappropriate type of paper.
Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 14 to make sure that the paper
you are using is suitable.
If the paper is curled, see “Paper is curled.” on page 51 to correct paper curl.
Paper Feed Roller is dirty.
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the
roller, so perform this procedure only when necessary.
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”
on page 41.
Paper not loaded properly.
Make sure of the following when you load paper in the machine.
When loading two or more sheets of paper, align the edges of the sheets
before loading.
Always load the paper in portrait orientation in the Rear Tray, regardless of
the printing orientation.
Load the paper with the print side facing UP. Align the paper stack against
the right side of the Rear Tray and slide the Paper Guide so that it just
touches the left edge of the stack.
For details on loading paper, see “Loading Paper” on page 15.