Canon VB-M640VE Network Video Recording Software RM Series Administrator Manua - Page 146

Error Messages, Messages Displayed in the Viewer

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Error Messages Messages Displayed in the Viewer  Error Messages in the Video Window Video window Message Cause Connecting to camera. The Viewer is in the process of connecting to the camera. Cannot connect to camera. The Viewer cannot connect to the camera and live video cannot be displayed. Getting camera control. Displayed after the user tries to get camera control. Cannot get camera control. Another user with higher priority is already controlling the camera when you try to get camera control. Control will be lost in seconds. Displayed if the camera is idle for one minute; starts a countdown. The countdown starts at ten and counts down one second at a time until it reaches zero. Camera control lost. A timeout occurred while the Viewer was controlling the camera or another user with higher priority requested camera control. Displayed for three seconds. No recorded video. Displayed when playing back a recording if there is no recorded video at the current playhead position. Cannot Connect to the Storage Displayed when you cannot connect to the Storage Server to play Server. back a recording. Please wait. Displayed when it may take some time to display an MPEG-4 or H.264 live/recorded video. Could not connect to send audio. A connection for sending audio to the camera could not be established, so audio cannot be sent to the camera. Could not connect to receive audio. A connection for receiving audio from the camera could not be established, so audio cannot be received from the camera. You do not have permission to view the live video. The administrator has prohibited the display of live view.  RM Manager Warning and Error Messages User management Configuration Message Cause The already exists. Tried adding a user to the Storage Server with a name that already exists. Unable to change the user name. The user already exists. Tried adding a user to the Storage Server with a name that already exists. Please ensure that the password The password in the [Confirm Password] field does not match the and confirmation match exactly. user password. The number of connecting viewers has exceeded the recommended number, and the recording server is under high load. Tried connecting seven or more Viewers at one time. The value for maximum must be greater than or equal to 1 day. Tried to specify less than one day for the maximum storage period. 146

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14
6
Messages Displayed in the Viewer
Error Messages in the Video Window
RM Manager Warning and Error Messages
Error Messages
Message
Cause
Video window
Connecting to camera.
The Viewer is in the process of connecting to the camera.
Cannot connect to camera.
The Viewer cannot connect to the camera and live video cannot be
displayed.
Getting camera control.
Displayed after the user tries to get camera control.
Cannot get camera control.
Another user with higher priority is already controlling the camera
when you try to get camera control.
Control will be lost in <count
down> seconds.
Displayed if the camera is idle for one minute; starts a countdown.
The countdown starts at ten and counts down one second at a time
until it reaches zero.
Camera control lost.
A timeout occurred while the Viewer was controlling the camera or
another user with higher priority requested camera control. Displayed
for three seconds.
No recorded video.
Displayed when playing back a recording if there is no recorded
video at the current playhead position.
Cannot Connect to the Storage
Server.
Displayed when you cannot connect to the Storage Server to play
back a recording.
Please wait.
Displayed when it may take some time to display an MPEG-4 or
H.264 live/recorded video.
Could not connect to send audio.
A connection for sending audio to the camera could not be
established, so audio cannot be sent to the camera.
Could not connect to receive
audio.
A connection for receiving audio from the camera could not be
established, so audio cannot be received from the camera.
You do not have permission to
view the live video.
The administrator has prohibited the display of live view.
Message
Cause
User
management
The <user name> already exists.
Tried adding a user to the Storage Server with a name that already
exists.
Unable to change the user
name. The user <user name>
already exists.
Tried adding a user to the Storage Server with a name that already
exists.
Please ensure that the password
and confirmation match exactly.
The password in the [Confirm Password] field does not match the
user password.
The number of connecting
viewers has exceeded the
recommended number, and the
recording server is under high
load.
Tried connecting seven or more Viewers at one time.
Configuration
The value for maximum must be
greater than or equal to 1 day.
Tried to specify less than one day for the maximum storage period.