Canon VB-M640VE Network Video Recording Software RM Series Administrator Manua - Page 154

Events Indicating Errors or Warning Levels and Corresponding Actions

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Error Type 8 9 10 11 12 Error Number 12005 12006 - - 407 501 503 508 13 - Meaning The URL is incorrect. Normally, this does not occur, however, it may occur when an attempt is made to connect to an unsupported camera. http or https was not used. Camera not supported. General error. Invalid request. The specified session does not exist. Occurs when the camera is temporarily unable to process requests due to server overload (excessive requests from multiple clients), or an uncompleted start-up process on the camera, or other reasons. Request rejected due to temporary connection limits to camera. Not connected to camera. Events Indicating Errors or Warning Levels and Corresponding Actions You can check events to determine if errors related to the Storage Server status have occurred. When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take the appropriate action for the event. Event Type Message Description Corresponding Action Low disk space notification*1 Warning: Low disk space Occurs when the free disk space becomes less than the specified value, or the disk usage becomes greater than the specified value. Data may be deleted before the specified number of storage days has elapsed. Starts/stops file deletion due to low disk space *1 Warning: Files deleted due to low disk space Occurs when the free disk space becomes less than the threshold, or the disk usage becomes greater than the threshold. Check the recording mode settings (p. 74). Pauses/resumes recording due to low disk space *1 Recording Suspended (Low Disk Space ) Occurs when the free disk space becomes less than the limit level, or the disk usage becomes greater than the limit level. Error connecting to the Error: Cannot Connect to camera Camera Occurs on an error when connecting to the camera. Error connecting to the Storage Server Error: Cannot Connect to the Storage Server Occurs on an error when connecting to the Storage Server registered with the Storage Server Group. Check the network status. Error connecting to the Error: Cannot Connect to the Occurs on an error when connecting to Storage Server Group Storage Server Group the Storage Server Group. Change in the recording frame rate Recording Frame Rate reduced due to high load issues Indicates that the recording frame rate has been changed due to increased server load. Check the recording mode settings (p. 74). *1 Please refer to "Manage Disk Space" (P. 63). 154

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154
Events Indicating Errors or Warning Levels and Corresponding Actions
You can check events to determine if errors related to the Storage Server status have occurred.
When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take
the appropriate action for the event.
*1
Please refer to “Manage Disk Space” (P. 63).
8
12005
The URL is incorrect. Normally, this does not occur, however, it may occur when an attempt is
made to connect to an unsupported camera.
9
12006
http or https was not used.
10
–
Camera not supported.
11
–
General error.
12
407
Invalid request.
501
The specified session does not exist.
503
Occurs when the camera is temporarily unable to process requests due to server overload
(excessive requests from multiple clients), or an uncompleted start-up process on the camera, or
other reasons.
508
Request rejected due to temporary connection limits to camera.
13
–
Not connected to camera.
Event Type
Message
Description
Corresponding Action
Low disk space
notification*
1
Warning: Low disk space
Occurs when the free disk space
becomes less than the specified value, or
the disk usage becomes greater than the
specified value. Data may be deleted
before the specified number of storage
days has elapsed.
Check the recording
mode settings (p. 74).
Starts/stops file
deletion due to low
disk space *
1
Warning: Files deleted due to
low disk space
Occurs when the free disk space
becomes less than the threshold, or the
disk usage becomes greater than the
threshold.
Pauses/resumes
recording due to low
disk space *
1
Recording Suspended (Low
Disk Space <drive name>)
Occurs when the free disk space
becomes less than the limit level, or the
disk usage becomes greater than the
limit level.
Error connecting to the
camera
Error: Cannot Connect to
Camera
Occurs on an error when connecting to
the camera.
Check the network
status.
Error connecting to the
Storage Server
Error: Cannot Connect to the
Storage Server
Occurs on an error when connecting to
the Storage Server registered with the
Storage Server Group.
Error connecting to the
Storage Server Group
Error: Cannot Connect to the
Storage Server Group
Occurs on an error when connecting to
the Storage Server Group.
Change in the
recording frame rate
Recording Frame Rate
reduced due to high load
issues
Indicates that the recording frame rate
has been changed due to increased
server load.
Check the recording
mode settings (p. 74).
Error
Type
Error
Number
Meaning