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What Can I Do with This Machine? Customer Support (U.S.A.) Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 11. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. On-line support for 24 hours is also available at the website. http://www.canontechsupport.com/ Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: - For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions, visit http://www.canon.ca/ - Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still under warranty 1-800-652-2666 - For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666 - If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the live technical support number above or via the website at http://www.canon.ca/ * Support program specifics are subject to change without notice. xvi

Section	Page
Manuals for the Machine	2
What Can I Do with This Machine?	3
Fax Features	3
Copy Features	5
Printer Feature	6
Scanner Feature	6
PC Fax Feature	7
Contents	8
Preface	14
Important Safety Instructions	14
Handling and Maintenance	14
Location	15
Power Supply	16
Customer Support (U.S.A.)	17
Customer Support (Canada)	17
How to Use This Guide	18
Symbols Used in This Manual	18
Legal Notices	19
Copyright	19
Disclaimers	19
Legal Limitations on the Usage of Your Product and the Use of Images	20
Trademarks	21
Users in the U.S.A.	22
Pre-Installation Requirements for Canon Facsimile Equipment	22
Connection of the Equipment	23
In Case of Equipment Malfunction	23
Rights of the Telephone Company	24
FCC Notice	24
Users in Canada	26
Pre-Installation Requirements for Canon Facsimile Equipment	26
Notice	27
Laser Safety	29
CDRH Regulations	29
Before Using the Machine	30
Machine Components	30
Operation Panel	33
Main Operation Panel	33
Facsimile Operation Panel	35
LCD (Standby Mode)	36
Fax Mode	36
Copy Mode	36
Scan Mode	36
Toner Cartridge	37
Maintaining the Toner Cartridge	38
Checking the toner level	39
Timer Settings	40
Setting the Sleep Mode	40
Setting Daylight Saving Time	43
Document Handling	44
Document Requirements	44
Scanning Area	46
Loading Documents	47
On the Platen Glass	47
In the ADF	49
Print Media	51
Paper Requirements	51
Printable Area	52
Paper Guidelines	53
Loading Paper	54
Into the Multi-Purpose Tray	54
Setting Paper Size and Type	57
Sending Faxes	60
Scan Settings	62
Image Quality	62
Density	64
Speed Dialing	65
Registering Recipients for Speed Dialing	65
Using Speed Dialing	89
Manual Sending	91
Receiving Faxes	93
Copying	95
Scan Settings	97
Image Quality	97
Density	98
Zoom Ratio	100
Printing	102
Scanning	104
PC Faxing	106
Maintenance	108
Cleaning the Machine	108
Exterior	108
Interior	109
Fuser Roller	111
Scanning area	112
Replacing the Toner Cartridge	115
Redistributing Toner	115
Replacing the Toner Cartridge with a New One	117
Recycling Used Cartridges	119
The Clean Earth Campaign	119
U.S.A. PROGRAM	121
CANADA PROGRAM-CANADA PROGRAMME	124
Transporting the Machine	126
Troubleshooting	129
Clearing Jams	129
Document Jams	129
Paper Jams	131
LCD Messages	137
Common	137
Facsimile	144
Printer	147
Error Codes	148
If You Cannot Solve a Problem	149
Customer Support (U.S.A.)	149
Customer Support (Canada)	149
Machine Settings	151
Machine Settings	151
Printing User’s Data List	151
Accessing the Setting Menu	153
Setting Menu	155
PAPER SETTINGS	155
COMMON SETTINGS	155
COPY SETTINGS	156
TIMER SETTINGS	157
FAX SETTINGS	158
BROADCAST	162
ADDRESS BOOK SET.	162
ADJUST./CLEANING	163
REPORT SETTINGS	164
Appendix	165
Specifications	165
General	165
Copier	166
Printer	167
Facsimile	167
Telephone	169

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xvi

What Can I Do with This Machine?

Customer Support (U.S.A.)

Your machine is designed with the latest technology to provide trouble-free operation. If

you encounter a problem with the machine’s operation, try to solve it by using the

information in Chapter 11. If you cannot solve the problem or if you think your machine

needs servicing, contact Canon Customer Care Center at 1-800-828-4040 between

the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to

8:00 P.M. on Saturday. On-line support for 24 hours is also available at the website.

http://www.canontechsupport.com/

Customer Support (Canada)

Canon Canada Inc., offers a full range of customer technical support options*:

–

For step-by-step troubleshooting, e-mail technical support, the latest driver or

document downloads, and answers to frequently asked questions, visit

http://www.canon.ca/

–

Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding

holidays) for products still under warranty 1-800-652-2666

–

For the location of the authorized service facility nearest you, visit

http://www.canon.ca/ or 1-800-652-2666

–

If the problem cannot be corrected by using one of the above technical support

options, repair options are available at the time of your call to the live technical

support number above or via the website at http://www.canon.ca/

* Support program specifics are subject to change without notice.