Canon imageCLASS MF5950dw imageCLASS MF5960dn/MF5950dw Basic Operation Guide - Page 150
Setting the Machine to Be Able To Send Scanned Documents, Entering PIN for Printing Secure Printing
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#801 #802 #804 #806 #810 #812 #813 #822 #839 #846 #852 #853 #995 Problem 1 Action Problem 2 Action Problem 3 Action Problem 4 Action Problem Action Problem Action Problem 1 Action Problem 2 Action Problem Action 1 Action 2 Problem Action Problem Action Problem Action Problem Action Problem Action Problem Action Problem 1 Action Problem 2 Action Problem 3 Action Problem Action Whenever it communicates with the SMTP server in order to send e-mail, a timeout Check to make sure the STMP is operating normally. Check the network status. During SMTP connection, an error is returned from the SMTP server. Recheck your SMTP server settings. The destination setting is not correct. Check the destination settings. When sending to a file server, an error caused by the server side occurs. Check to make sure the file server is operating normally. The SMTP server name setting is incorrect. Select the appropriate SMTP server name. e -Manual → Network Settings → Setting the Machine to Be Able To Send Scanned Documents → Configuring E-Mail Send Settings No access privileges to folder. Make sure that the user name and password that is registered for the destination matches the user account (user name and password) that is registered in the computer (file server). When sending to a file server, the specified user name and password are incorrect. Make sure that the user name and password that is registered for the destination matches the user account (user name and password) that is registered in the computer (file server). When sending e-mail, the specified destination is incorrect. Check the registered e-mail destination settings. While connecting to the POP server, an error is returned from the POP server. Check to see if the POP server address is entered correctly. Check with your network administrator to make sure that the mail server is operating normally and that the network is operating normally. The POP password setting is incorrect. Enter the correct POP password. Check the POP password in the settings notification documentation, etc. issued by the contracted provider, or ask the network administrator. The POP login name setting is incorrect. Recheck your POP login name setting. The job cannot be printed due to incorrect image format. Repeat the operation. The user name and password setting used for SMTP authentication is incorrect. Set the user name and password correctly. e -Manual → Network Settings → Setting the Machine to Be Able To Send Scanned Documents → Configuring E-Mail Send Settings The error has occurred during the POP authentication. Recheck the setting and redo the operation. e -Manual → Network Settings → Setting the Machine to Be Able To Send Scanned Documents → Configuring E-Mail Send Settings The error has occurred by shutting down the power switch while processing jobs. Recheck the setting and redo the operation. The job was not able to be processed due to the reason why it was canceled from an application or operating system while the print data was being sent to this machine from a computer etc. Check the settings, and then repeat the operation. While performing the secure printing, the job has been canceled for running out of time to process. Start over the job as necessary. The job using the secure printing has been sent when is turned . Set to . Or send the job without the secure printing. e-Manual → Security → Entering PIN for Printing (Secure Printing) → Setting Secure Printing A document waiting to be sent or received has been canceled. Try to send or receive the document again. Troubleshooting 9-10