Canon imageFORMULA DR-2020U Universal Workgroup Scanner Reference Guide
Canon imageFORMULA DR-2020U Universal Workgroup Scanner Manual
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- Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 1
Reference Guide Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference. - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 2
NOT OPEN THE SEALED DISK PACKAGE AND PROMPTLY RETURN THE CANON SCANNER, THE DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE PROGRAMS AND/OR SCANNER UTILITY SOFTWARE PROGRAM PROPRIETARY TO CANON OR ITS LICENSOR (THE "SOFTWARE") AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 3
listed below are missing or damaged, contact your local authorized Canon dealer or service representative. DR-2020U AC Adapter/Power Cord (Connected length: 2.6 m) Reference Guide (this document) Before Use Software license USB Cable Type A/Type B agreement (Length: 1.8 m) Setup Disc Adobe - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 4
, this function is disabled. To enable this function, display the scanner's properties from [Scanners and Cameras] in the Control Panel. For details, refer to the User Manual. The plug-and-play function recognizes the scanner, and the device driver is automatically installed. This completes setup. - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 5
, printers, fax, machine, copiers, and scanners. The standards and logos are uniform among on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site service. For more information regarding return and recycling of WEEE products, please visit www.canon - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 6
Names The following names may be provided for the safety regulations in each sales region of the Document Scanner. DR-2020U: Model M11071 ■ Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 7
Safety Instructions 5 Installation Location 5 Power Supply 6 Moving the Scanner 7 Handling 7 Disposal 8 Features of the DR-2020U Document Scanner 9 Names and Functions of Parts 10 Feeding Methods 13 Placing Documents 15 Placing Documents into the Feeder 15 Placing Documents on the Flatbed - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 8
Introduction Thank you for purchasing the Canon Document Scanner imageFORMULA DR-2020U. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 9
cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. The following conditions are recommended for optimal scanning quality: Room temperature: 10°C to 32.5°C Humidity: 20% to 80% RH ● Avoid installing the - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 10
. ● Use only the AC adapter supplied with the scanner. In addition, do not use the supplied AC adapter with devices other than the scanner. ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. 6 - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 11
shock. Should the scanner ever become damaged, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. ● Notice to Cardiac Pacemaker Users: This product generates - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 12
other than documents to be scanned onto the feeder's feed and eject areas. Doing so may result in malfunction or personal injury. ● When using the scanner in cold temperatures, wait a few moments after turning the power switch ON. Failure to do so may result in a condensation error. Disposal When - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 13
Features of the DR-2020U Document Scanner The main features of the DR-2020U document scanner are described below. ● Multiple Methods for Documents Feeding Depending on the type of document you intend to scan, you can use the feeder, flatbed, or business card feeder. ● Fast Document Feeding Scan - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 14
H Pressure Board This presses documents placed on the flatbed against the glass. I Scanning Glass (Feeder) J Lock Switch Use this to lock the inner parts of the scanner into place when not using the scanner. K Scanning Glass (Flatbed) Place documents here with their scanning sides facing down. 10 - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 15
scanner status and error messages are displayed here. Job names configured with the supplied software also appear here. (See p. 11.) C User Defined Job Buttons Register jobs with the supplied software a document runs out, etc.). The business card feeder is open (waiting for cards to be placed). 11 - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 16
Error Displays Communication error with computer. When an error occurs, a message indicating the nature of the error appears. You can use the scroll keys to scroll longer messages. For details on the error messages and their solutions, see page 29. Rear AB C A USB Connector Connect the supplied - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 17
There are three feeding methods (feeder, flatbed, business card feeder) for scanning documents with this scanner. The types of documents that can be scanned with each method are as follows. Feeder (See p. 15.) Flatbed (Platen Glass) (See p. 15.) Business Card Feeder (See p. 16.) Width: 140 mm - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 18
be careful not to cut your fingers when loading documents. Documents That Cannot Be Scanned with the Feeder Use the flatbed (platen glass) to scan the following types of documents. Using the feeder may result in paper jams and damage to the scanner. Wrinkled or creased paper Carbon-backed paper - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 19
, and align the upper left corner of the document with the positioning guide on the flatbed. 2 Adjust the document guides to the edges of the document. Scanning Side Facing Down IMPORTANT • Close the business card feeder. The documents placed into the feeder cannot be scanned if the business card - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 20
in reverse order after scanning from the business card feeder. • Scan plastic cards on the flatbed. When the Scanner Is in Sleep Mode When the scanner is not operated for a specific amount of time, it automatically enters the sleep mode. The scanner automatically exits the sleep mode if you initiate - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 21
3.0 Operation Guide (electronic manual). Hint ISIS/TWAIN drivers are installed with the above software when installing from the setup disc. Scanning is available from both ISIS and TWAIN applications when the ISIS/TWAIN drivers are installed. Refer to the User Manual (electronic version - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 22
CaptureOnTouch What is CaptureOnTouch? CaptureOnTouch is a scanning application that allows you to scan documents using easy-to-follow on-screen instructions an output method after a document is scanned, and then configure the necessary settings. Select Scan Job DR-2020U Send by (Attach to) - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 23
" appears on the display panel. Hint You can also start CaptureOnTouch from the Windows Start menu. Click [Start], point to [All Programs], point to [Canon DR-2020U], and then click [CaptureOnTouch]. Quitting CaptureOnTouch Click (CaptureOnTouch) in the notification area of the taskbar, and click - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 24
refer to the Help. When you are finished configuring, click the [OK] button to close the [Scanner setting] dialog box. 4 Click the [Start] button. The main screen for [Scan First] appears. The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 25
Job].) In such cases, a confirmation screen to continue appears after the documents placed in the scanner are scanned. Perform one of the following. • If you want to continue scanning another document, place the document in the scanner and click the [Continue scanning] button. • If you are finished - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 26
CaptureOnTouch file to be attached. The supported e-mail applications are Windows Mail and Outlook Express (both error. • If you want to specify a folder other than the [Documents] folder, use [Folder Manager] in PaperPort to register that folder beforehand. • In Windows Vista, the documents - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 27
button after placing your document in the scanner. CaptureOnTouch starts up and [Scan First] begins. When document scanning is finished, the box] Open the ISIS/TWAIN driver settings screen, and configure advanced scan conditions. For details on the settings in the driver settings screen, refer to - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 28
Select Scan Job Operation Flow Register jobs ▼ Select job ▼ Scan document ▼ Output scanned images Registering/Editing Jobs In CaptureOnTouch, you can register up to 10 jobs for use with [Select Scan Job]. 1 Click the [Select Scan Job] tab. The main screen for [Select Scan Job] appears. 2 Click the - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 29
refer to the User Manual. [Button assignment] tab Configure settings to assign the job to a job button on the scanner. If [Assign scanner button 1 to Scan documents are scanned, allowing you to confirm and change output settings for the scanned images. Hint You can also click the CaptureOnTouch - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 30
4 Click the [OK] button. Selecting Scan Jobs 1 Place the document in the scanner (See p. 15). 2 Click the [Select Scan Job] tab. The job is registered according to the configured settings and appears in the job list. To confirm - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 31
User Defined Job Buttons Scroll Keys The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings. When all the pages of the document is executed using a job button, CaptureOnTouch closes automatically 5 seconds after output - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 32
Troubleshooting This section describes the problems that may occur while using the scanner and how to resolve them. It you cannot resolve a problem, contact your local authorized Canon dealer or your service representative. Common Problems and Solutions Problem 1 Solutions Problem 2 Solutions - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 33
and push STOP button. The scanner cover or upper unit is open. Remove jammed paper, and push STOP button. Release the lock switch. After releasing the lock switch, press the STOP button. Feeder is not Connected. A double paper-feed has occurred. Please check the document and the scanned image on - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 34
cover, and confirm the location of the paper jam. 3 If the jammed document does not appear wrinkled or otherwise damaged, close the feeder cover, and press the STOP button. The jammed document is ejected, and the error message is cleared on the display. Hint If the paper jam is not inside the - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 35
6 Press the STOP button to clear the error message on the display. Hint After clearing the paper jam, confirm whether the last document was scanned before you continue scanning. 31 - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 36
separation pad, as shown below, before cleaning them. Removing the Roller Unit and Separation Pad 1 Open the document feed tray and feeder cover. 2 Raise the roller unit's lock lever. (Gently bend the lock lever inward, then raise it.) 3 Remove the roller unit. Hold the center of the roller unit - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 37
to wipe the rollers and separation pad clean. 2 Attach the roller unit. Insert the shaft pin of the roller unit into the notch on the scanner (A), and attach the lock lever vertically (B). A B 33 - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 38
to be replaced. Contact your local authorized Canon dealer. When replacing the parts, first replace the separation pad. If performance does not improve, replace the roller unit as well. Specifications Scanner Type Desktop ADF/flatbed scanner Document Size Feeder Width: 140 mm to 216 mm Length - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 39
Environment Temperature: 10°C to 32.5°C Humidity: 20% to 80% RH AC Adapter Model Number MG1-4314 Input AC 100 V - 240 V, 50/60 Hz, 1.2 A (100 V) - 0.7 A (240 V) Output DC 24 V, 2.2 A Weight Approx. 0.4 kg Specifications are subject to change without notice. Replacement Parts Roller Unit - Canon imageFORMULA DR-2020U Universal Workgroup Scanner | Reference Guide - Page 40
DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD. 1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632 CANON HONGKONG COMPANY LTD. 19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG. CANON KOREA BUSINESS SOLUTIONS INC. 168-12
Reference Guide
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place for
future reference.