Canon imageFORMULA DR-7090C Universal Reference Guide - Page 63

Error Messages When one of the following messages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve the error. ■ Cover Open Co v e r Open Cx x x ■ Send failed Send f a i l ed . Cause: An error occurred while transferring image data for a Job function. Solution: Check the Job Registration Tool settings, and scan again. For details, see Chapter 9 "Job Registration Tool Settings" in the User Manual. Error Code: C001 Cause: The feeder is open. Solution: Close the feeder. Error Code: C002 Cause: The feeder cover is open. Solution: Close the feeder cover. ■ Jam J am Px x x Error Code: Pxxx Cause: Paper has jammed. Solution: Remove the jammed paper. (See p. 35.) ■ Misfeed ■ Detect Mix Doc. De t ec t Mi x Doc . Jxxx Cause: Mixed size documents were detected while scanning at 600 dpi resolution. 4 Solution: Check the size of the documents, and scan again. If this message appears when you are scanning documents of different sizes, set the mixed document mode to ON in the scanner settings to prevent this message from appearing. ■ Call for Service Practical Examples Ca l l f o r Se r v i ce Ex x x x x x x Mi s f eed Ax x x Cause: Feed error Solution: Check the document and try again. If this error continues to appear, scan the document from the flatbed (platen glass). Error Code: E2020001 Cause: The transportation screws are still installed on the scanner. Solution: Turn the scanner OFF, and remove the transportation screws. (See p. 2.) Error Code: E2250101 Cause: The amount of light emitted from the reverse-side scanning sensor is insufficient. Solution: If you restart the scanner, the "Single-Pass OFF" message appears. (See "Single-Pass OFF" on p. 56.) Error Code: E4000100 Cause: One or more of the rear cables are disconnected. 55